-
January 2024 by Mark P.
My wife and I spent a small fortune buying diamonds, gold, and watches from the San Jose store. A Rolex I bought had too many aftermarket parts, so Espling agreed to buy that watch back. The manager Jeff sold me an 18k gold Cuban link chain, which I kept locked up for the past 8 years. I eventually sold it, but learned it was 13k, not 18k, so I am not at all happy. I am having everything else we bought there checked now since they lost my trust.
-
November 2023 by Herk L.
I've had an everyday Sector chronograph watch fot the last 25 years. It finally quit running and I threw it in the drawer. I was doing some jewelry box rearranging and I saw it and remembered how much I missed my old faithful friend so I took it to three of the best known jewelry shops in town. All three indicated they couldn't get parts for it and that the value of the watch wasn't worth fixing. I took to Esplings Jewelers and Ben and his crew went to work repairing it. I picked it up yesterday and the watch is running like a "fine tuned machine"!! I would strongly incourage anyone in need of watch repairs or quality jewelry at a very reasonable price to check out this longtime family-owned business. Herk LIGHTCAP, Mandarin
-
October 2023 by MCS
Wonderful customer service!! Ben is awesome to work with and so knowledgeable!! He takes time to explain and is genuine and helpful
-
October 2023 by Kyle Wallace
Generally fine for small fixes (battery replace, links etc.) However, you probably want to get a second quote on any prices for services. I was told $200+ cost quote for a ring band resize. They acted like I was crazy for inquiring how it could possibly be that expensive. Got it done for less than half that price elsewhere.
-
September 2023 by Dave Gouge
I have been dealing with Espling Jewelers for several years. They are by far the best jewelry store I've ever encountered. Recently, my wife's diamond wedding ring was damaged. I brought it to Ben to have it both looked at and repaired. He did an amazing job and certainly went above and beyond our expectations. When we got it back, it looked brand new. I would highly recommend Espling Jewelers to anyone looking for an amazing experience. Thanks Ben.
-
September 2023 by Mark Peterson
Purchased a necklace for my wife’s birthday as a present and it didn’t fit. We brought It in and everyone went out of their way to add a piece of chain and we could not be happier. Their service and friendly attitude brings us back again and again.
-
August 2023 by Richard Bachusz
Always excellent and courteous service for all your jewelry purchases and repairs.
-
August 2023 by Carolyn Gorczynski
Great work and great service!!!! Love this place.
-
August 2023 by Barbara Sherman Weatherford
Knowledgeable and helpful! First class jewelry shopping with fair prices! Great inventory! Totally recommend this family-friendly local business!
-
July 2023 by Craig Bass
They are very thorough and very reasonable. Great customer care.
-
July 2023 by Vanja G.
I went in earlier today thinking I would have to pay to fix my Cuban link bracelet. One of the associates there, Amber, told me that the bracelet clasp just needed adjusting and it ended up being no charge! She was super sweet and she cleaned my bracelet for me too. This place is great
-
May 2023 by Nt Ill (Nt t)
Took a watch for a simple battery replacement. They scratched the back when they were taking off the back cover. When I pointed it out, they offered to buffed it to remove the scratch. The back had an inscription on it. When they were done the ENTIRE back was so messed up you c could barely make out the inscription. The owner then inplied that I made it up..Problem w that is it was the 1st time the battery had been changed and I had read the inscription minutes before I gave it to themSo I knew for a fact that back looked new when I gave it to them. Sad part is someone had given that watch to me on a special occasion. They scratched it, then buffed it, making it worse, making the inscription barely legible, copped an attitude, then implied that I lied.. I had been coming to them for years so they knew me...NEVER AGAIN!
-
May 2023 by Christine Wentzel
Awesome knowledge, quick and thorough repairs, fair pricing!!
-
April 2023 by Laura Smith
Everyone was incredibly friendly and helpful! Offered great suggestions to fix my rings and I was even able to trade in a ring on another gorgeous one, which I bought! Will definitely be back for any future jewelry needs! 10/10!
-
April 2023 by Renee Slater
Excellent fast service ! Very nice . Plan to go back to have all my fine watches serviced
