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January 2024 by De Termined
Management and staff are very rude. They act like they do not want anyone to shop at this store.
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January 2024 by Nadine Hawkins
All pleasure to shop Dollar Tree.
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January 2024 by Jes B
Staff members are rude. They need better customer service training. I asked one employee for assistance and she completely avoided the question. I asked her again and same response was, 'hello, how you doing'? Completely avoided the question. Even for a third time.
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January 2024 by Bill Anthony
Liz went over and above in providing customer service in helping me understand a recently purchased balloon product. As such, it was my intent to inflate the balloons with helium and Liz helped me understand that it would not hold helium based on the position of the valve stem and the balloon’s material. In addition, she provided clear and precise directions of more product I needed during my shopping trip. During the check-out process without asking, she provided an additional bag to aid in carrying my purchased products as well as the inflated balloons. She provided absolutely exceptional customer service that is above reproach! WOW!
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January 2024 by Flora Johnson
Shopped yesterday and was pleasantly surprised at the great customer service I received from the young man on the 1st register. Forgot my wallet in my car when I was in the line and he even said he would ring up and hold while I got my wallet. I wasn’t 100% sure it was in my vehicle so I told him thank you and pulled my stuff back so others could be attended too. When I got back in his line we had a little small talk. I understand it’s the holidays and people work long hours and many people complain but continue to come back. This store isn’t the store I would expect spectacular customer service and I know many others have made complaints but that store works for me. People have to understand these people are in highly stressful situations with probably no pay to match that and I know some would say well they should get another job … true they could … but where would they leave you as a shopper and the cycle repeats
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January 2024 by Goldie
OMG sounds like I got the same Rude MISSERABLE UGLY UGLY Cashier he had she had a Nasty attitude from My approach she has a problem with a female More attractive than her with all that FAKE HAIR SHE'S VERY VERY MISSERABLE WITH HER LIFE SO SO SAD WHEN YOU CALL CORPORATE NO ANSWER I WILL NEVER EVER Shop in the one on Normandy Blvd wish I had read the reviews earlier They seems to forget we are the reason there in Business Owe if I ever in my life meet a UGLY RUDE PERSON THEN SHE JUST THREW MY MERCHANDISE ON THE FLOOR I Let her pick it all up Then I left it Right there WOW WOW WOW OMG IT'S SAD TO SEE THEY LET ANYONE WORK THESE DAYS
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January 2024 by miguel angel
I like the store because you can find everything for home and personal use. ??
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December 2023 by Garrica Wilkes
This Dollar Tree is horrible! They are either short handed or closed and no reason to be closed on days they are supposed to be open especially during the holidays. Shut it down or get a whole new staff!
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December 2023 by Cheryl Owens
There is a sign on the door saying closed sorry for your convenience
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December 2023 by Reggie Prevatt
I will NEVER shop at this location again! I dumped two bags of items I was going to buy on the floor in front of the very rude employee to me! And told her she could put them back! I went to another location I frequently shop at. Loaded almost the same items in my 2 bags and when to the checkout counter with NO problems or questions! They should terminate ALL the rude employees at the Normandy store!!!
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December 2023 by Shakyra M
Me and my family was in the store today on 10/21/23 between 9:30-10:15am. There was a man walking around the store asking for women phone numbers and if they needed work. He would creep up behind you talking and staring. We informed one of the cashiers and she informed us that he was there for another employee and the employee came over and began to give ugly look’s because we made a complaint. Everyone should be allowed to shop in peace and not in fear of someone continuing to stock individual on multiple aisles. The cashier we had was also very hostile as she said her manager pulled her from off the floor to the register out of nowhere. Customer service should be re taught in this store and a policy about extra guest and harassment.
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November 2023 by Googleleebear Day
10/17/23 around 11:30am’ish multiple employees watching their phones & sharing videos on the sales floor. Zero customer service. The employees are rude and super slow to scan items. WATCH your items go into your bags because items you pay for don’t make it home.
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November 2023 by Sherrica Burton
Great Customer Service and friendly conversation with cashier.
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November 2023 by Mary McFarland
Store seemed to be more organized today than I have ever seen it.
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September 2023 by leonard taylor
Them little things u need or to just shop around nice holiday items
