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September 2023 by Guy lathrop
sitting outside 20 minutes so far..get some freaking help!! pay ur people more $$
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August 2023 by Stacy McCloud
Nice store and the cashier are great and very helpful thank you
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May 2023 by celeste w
Horrible experience in the pharmacy drive-through I pulled up to the window. I called earlier at 12 spoke to a gentleman named Nathan on the phone about my daughter‘s medication. Told me to be ready in 30 minutes I come to the pharmacy speak to an older lady named Holly and the drive-through is completely rude. Told me oh the medication is not ready yet. You can circle around the building. I need help the customer behind you had three medication’s to pick up two of them. We’re ready they wouldn’t let me get the two that were ready and circle around the building for the third one told me I had to go around all again for my three medication. Horrible experience lady was . I had three medication‘s to pick up two of them were ready. They wouldn’t let me get the two that were ready and circle around the building for the third one told me I had to go around all again for my three medication. Horrible experience lady was rude as could be.
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May 2023 by Tracy Truitt
Convenient and easy to use self checkout. Staff is there if you get stuck.
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February 2023 by LoveMiranduh
I’m used to the ones in St Augustine. It’s incredibly frustrating when every aisle is locked away. You basically need a worker just standing next to you the whole time. Worst part is when I got in there I’ve only ever seen one worker. It’s only self check out because he’s having to run around unlocking everything.
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January 2023 by Benjamin Faure (Snickerdoodle)
Shopping here feels like a dystopian nightmare. The entire shampoo aisle is locked away, and many other basic aisles as well. If I can't simply put the shampoo in my basket, I'm not going to buy it. Do they really expect us to get ahold of one of the only two employees in the store to and have them follow us around just so that they can unlock every case for us?To top it off, the self-checkout tried to accuse me of theft be because the software didn't see me put it in the bag. The employee checked the footage and everything is fine, but it's getting to the point where I have to scan, point at the can and say "mhmm! Scanned it!" and slowly put it in the bag so that the AI at the self checkout won't throw a fit.Loss prevention is a thing, I get it. But CVS is going off the deep end to make you feel watched and distrusted at every corner. I'm going across the street from now on, where they don't make you feel like a criminal just for shopping there.
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October 2022 by Britt Bohler
I made an appointment for the kids to get flu shots online. While the website requires that each patient's age be provided, CVS didn't have the courtesy to add a notice that this location cannot administer the flu shot to minors. Wasted an hour of my time trying to get a walk-in for what should have been an in&out appointment. (CVS MinuteClinic locations do offer flu shots for minors)
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July 2022 by Kimberly G.
If I could give ZERO STARS, I would! I contacted CVS on the exact date allowed to get my Rx renewed and the Dr office responded within 24 hours (Tuesday, July 19). For some reason, the pharmacy has a hard time filling this Rx. I got an actual call from CVS on Saturday, July 23 saying they still hadn't received it but should have it Monday- I expressed that I was going out of town early Wed. Morning and needed it filled- he said to call Mon. I called Monday and was told it would be ready at 4 pm on Tuesday. Called Tuesday at noon - was on hold over 35 minutes before talking to anyone- was told for some reason, the warehouse would not deliver it! They had it at another CVS, but could not transfer it without the Dr writing a new Rx to the new pharmacy. Needless to say, the Dr office needs 24 hr notice so it didn't happen. Now I'm going on a 5 day vacation without my sleeping meds- this should be fun. The staff here does not care, puts through zero effort to help, and literally has one employee that isn't rude as can be! My business will be taken elsewhere!
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March 2022 by Karma
Good luck trying to find anyone to help you in store. No one at the cash registers and it was hard finding help. No one knew where the item was after chasing several employees down. Wasted trip.
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January 2022 by Sushi
Nice experience
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October 2021 by Te Bo
I have been a customer for a long time but will not be any longer. 3 times in the past 15 months I have had issues with this pharmacy. 2 times they notified me my prescriptions were ready when in fact they were not. I did not know until driving there and being embarrassed and made to feel like it was my fault even after I called to verify they would, after a delay, be ready. 1 time I was shorted on something simple. I got the run around and was made made to feel like I was lying. I spoke to the pharmacist and the store manager 2 times but received NO apology from either. There was no empathy or apology from the pharmacy even after they had an overage in the med I was shorted in. I have been hung up on several times and today was the straw that broke my connection to cvs! I would rate cvs at a 0 but there is no option for that. There are 2 other pharmacies on the opposite corners and I will use one of those to do my business with. SHAME on you cvs! Just shame on you!
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September 2021 by Nai Sky
Great store if you need to be in & out
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September 2021 by Tesa Wright
Awesome clean place and friendly staff
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September 2021 by Theresa Rulien
CVS pharmacist in Sylva NC just called me asking for assistance because this JaxCVS pharmacy staff put her on hold well before closing and never returned. Now it is too late for my mother to get her prescription!Extremely poor pharmacy coverage except for 2 staff members...white male with long hair is excellent. On one visit the white blonde female pharmacist ignored customers and then when the time changed to 6:58 literally pulled the gate down in front of me and said they were closed. There were other customers waiting in front of me as well.
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September 2021 by Bruce Harper
It's alright wasn't able to find what I was looking for and I couldn't send money because there machine was down
