-
August 2024 by Derena Jackson
There is no way to talk to a person you have to leave a voicemail which is extremely frustrating and bad customer service I will be switching to a different pharmacy
-
August 2024 by Kathy
The Manager and employees have always been knowledgeable and helpful. They are friendly and provide a pleasant atmosphere.
As always, my visit to this location was great. Wonderful customer service with a smile. ?
-
August 2024 by Debi Chesser
I have been looking for a certain product for over a week driving up there every other day (I live about 20 minutes away) I called tonight about it and the lady said they had just put it out and would hold it for me until I got there. I thought that was very nice of her to do that.. it made my night. The people there are professional and friendly. Very nice store too. Thank you for help today.
-
July 2024 by Mary E Sanders
I asked for help in trying to get my prescriptions figured out. Then I was told to take my prescriptions somewhere else. At that point the pharmacy manager turned, walked away, and left me standing at the counter by myself.
-
June 2024 by Tony C
The pharmacy staff that work at this location (50 Duval Station Rd) couldn't care less about the medication needs of their customers. From the customer service staff, to the pharmacy technicians and pharmacists themselves, they are completely incompetent. They are even too lazy to look in their systems to see if medication is available or when their supplier has it becoming available. Stay away from this location.
-
June 2024 by Anthony Haupt
Service was fast.
-
June 2024 by Daron Collins
CVS has an amazing employee named Disti, who always gives me and my family outstanding instore experiences. She always goes above and beyond to help us take advantage of our CVS rewards. I work across the street for the Veterans Administration and used to shop at her store once per week, but now Disti has helped save so much money; now I shop at her store 3 to 4 times a week! I now shop at CVS more than any other grocery chain store! Please give this your lady a raise and promotion. Thank you Disti!
-
May 2024 by Mary P
This place is a joke!! Customers service... won't be found at this location. Go somewhere else!!
-
May 2024 by Jessica Guerra
Called to get information about seizure medication and the pharmacy lady was rude and laughing! Unprofessional
-
May 2024 by Mimi Martinez
Always have a great experience at the store everyone's always very friendly I always find what I need and I would recommend anyone for there especially if they're near the airport! And I actually live about 30 minutes away.
-
April 2024 by Amanda Johnson
Pharmacy is rude on phone and in person .....coming from a person whom worked in the field and aunt was there half my life now it has went to trash poeple need manners and respect for not only other poeple but themselves I will not shop here
-
April 2024 by Bobbi Gelaro
The cashier working tonight 4/1/24 at CVS at Duval Station.....young girl with long brown hair.....here is a tip....if you cannot "deal" with customers concerns about the charges that we see on the screen and question you about the over charge...here is a tip....grow the hell up!! You need not be in a customer service job because you are rude and obviously you need more training. Hopefully someone at CVS reads this review.
-
March 2024 by Melissa
Horrrrrrrrrible!!!! So, apparently this lady just got out of school & didn't learn anything!!!She ran 2 test and they both were negative and sent my teen son on his way.I asked please prescribe something for his bad body and face acne & she wouldn't. Keep us in the office an hour,while she " learned how to do paperwork."How in the world are they allowed to not do ANYTHING, and still charge the insurance company!!! Horrible untrained people!
-
March 2024 by C B
They have an overzealous pharmacist who won't let prescriptions be filled 2 days in advance. They will tell you don't worry we wont run out, then you go to pick it up, we have to order it. What the world? I am positive they send the dumb workers to this location. I never have this issue at other locations. They are also notorious for not checking records, telling you a prescription is ready and you go in, and they are like what prescription even after they have texted you that its ready. Someone needs to audit and retrain this location or get rid of the staff completely. There are other options such as Publix and Walgreens right down the road. Don't bother with this garbage pharmacy. They also charge more than other CVS's.
-
March 2024 by Amanda Mccammon
Pharmacy don’t answer the phone
