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April 2024 by Jessica Lewis
I relocated and moved on the opposite side town but I still come this pharmacy due to the awesome customer services from the sale associative, store manager and especially my the best CVS pharmacist Martina Blokker. I am speaking from experience of visiting other CVS locations as well as other pharmacy locations. Martina Blokker supersedes customer service and she knows all of her longtime customers by name. If there is ever a problem that raises with insurance she is always the one to resolve or give you a better understanding to what’s going on.She has been through the constantly transitions of different employees and has shown so much patience even when she was short handed with help.I really appreciate and would love for her to be receive recognition for her great work and excellent customer service that makes CVS what it is .
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October 2023 by SpeakLife “Speaklife” Speaks
I have been a customer of CVS Pharmacy for over 10 years and I just switched to the one on the SouthSide Baymeadows near Publix and they were amazing
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September 2023 by Ariana K.
The pharmacy always has a long line non of them have urgency I've never had any issues with the cvs staff but the pharmacy isn't the best it could be better they're customer service isn't the best as well they like to comment on your medication
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September 2023 by Diane Eakins
Love CVS
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July 2023 by Troy S.
Abby is great she's friendly and personable. The other rude south African woman (sorry I don't know her name just that she has an awesome accent) is horrible and doesn't want to help people. She sent me around and around for months telling my DR to call EVERY month to REVERIFY a script that she wrote herself. Due to confiding medicine. Ones to focus, ones for weight loss. Why tell me to have my doctor call you multiple times inconveniencing everyone just to say "it makes no pharmalogical sense and are refusing to fill." Ur job is to do what the doctor is telling you will make ME the most health and we called so many times per your request!!! For you to still deny to assist me. So thank you for allowing me to transfer to another CVS who said you shouldn't do that and PLEASE find another passion cause this isn't it for you.
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January 2023 by Reid Whetham
Poor disrespectful customer service, rude! Pharmacist was very helpful.
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May 2022 by Ember Bryan
IF YOU ARE PRESCRIBED A CONTROLLED SUBSTANCE DO NOT USE THIS PHARMACY!!!!!!!!! This is the WORST pharmacy I have ever been to or even heard of. I have dreaded having my prescription re-filled every month because of the way this staff treats me. They do NOT care for their clients and continually lie and are some of the rudest people I have ever dealt with in customer service. I tried them out for months due to the convenience of their location and making the mistake of assuming they could not continually be as bad as they were once I had been going regularly- I was extremely wrong. I was so relieved to pick up my prescription for the last time today knowing I never have to go back as I have already let my doctor know of a different pharmacy I will be using. No one should use this pharmacy, but ESPECIALLY people that are prescribed a controlled substance. You WILL be treated like you are selling your prescription on the streets/abusing your prescription and every month there WILL be a new lie on why you cannot have your prescription filled. This last time was the final straw as I was forced to go THREE DAYS without my medication that I am prescribed, and they could not care less. DO NOT GO HERE.
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September 2021 by Google user
IF YOU ARE PRESCRIBED A CONTROLLED SUBSTANCE DO NOT USE THIS PHARMACY!!!!!!!!! This is the WORST pharmacy I have ever been to or even heard of. I have dreaded having my prescription re-filled every month because of the way this staff treats me. They do NOT care for their clients and continually lie and are some of the rudest people I have ever dealt with in customer service. I tried them out for months due to the convenience of their location and making the mistake of assuming they could not continually be as bad as they were once I had been going regularly- I was extremely wrong. I was so relieved to pick up my prescription for the last time today knowing I never have to go back as I have already let my doctor know of a different pharmacy I will be using. No one should use this pharmacy, but ESPECIALLY people that are prescribed a controlled substance. You WILL be treated like you are selling your prescription on the streets/abusing your prescription and every month there WILL be a new lie on why you cannot have your prescription filled. This last time was the final straw as I was forced to go THREE DAYS without my medication that I am prescribed, and they could not care less. DO NOT GO HERE.
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December 2019 by Marie Rose
This CVS would not answer their phone when my 2 month old son's pediatrician tried to call to verify that his medication was in stock. My son is very sick and needs his medication soon. I'm very dissatisfied with this pharmacy.
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October 2019 by Michele Patel
I worked as a pharmacy technician for 10 years and nothing makes me more annoyed than seeing a pharmacist who should be filling prescriptions and focusing on making sure medication is filled properly ringing customers on a register!! Please hire more staff for evening shift so pharmacists can focus on their job. The Pharmacist that did ring me up was so sweet and kind but when I heard she had ten pages I knew she needed some good help back there.
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October 2019 by Hussain Almoamen
It’s just like the other branches of CVS but what makes it more nice is the friendly staff: Maria who was at the cashier helped me out to fine my needs and she were very friendly with my little kid and I appreciate that.
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June 2019 by Crystal O.
Easy experience, fresh out of the ER- I went to CVS to fill one of my prescriptions thanks to GoodRX recommending them as one of the cheapest- I was warned they didn't accept my insurance and I asked if the price listed on GoodRx was correct and she jumped right in to find out- she also entered my insurance just in case and turned out my insurance was accepted and knocked the price down a couple dollars- $4.00- break the bank, I know! 15 minutes later I had script in hand and was happy to head home- I even had time to run next door to Publix for some saltines and ginger ale! I was extremely grateful for the efficient service.
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January 2019 by Kim W.
Here I am 2 years later. Turns out nothing has changed. Lady working pick up had a horrible attitude.. Not sure I have ever seen someone so annoyed with doing their job. Not sure why they can't hire friendly staff to work behind the pharmacy counter. Took FOREVER to get my prescription. Still dirty. Definitely won't be back.
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August 2018 by Lee Helou
The pharmacy staff is the best.
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May 2018 by Betty H.
This pharmacy is awful. I went in to pick up my prescription and there was nothing ready. The guy helping me is awesome I think his name is Sean, he's always super friendly and very charismatic with everyone. But when I went in and he checked for my prescription he said someone put it on hold.. being frustrated he shared with me the same sympathy and said he will take care of it. This guy made it worthwhile, he was running two registers and got my prescription ready while this other girl was complaining about wanting to go home. CLEARLY ON HER PHONE DOING NOTHING. To top it off she wasn't even wearing shoes. Absolutely disgusting. Who is running this place?!? While checking out I asked why are you the only one doing anything, to which he replied "I'm the only one who cares I guess.." just wow... If it wasn't for Sean helping me out showing genuine care I wouldn't be back. Hang in there sean. Never lose your wonderful personality!!
