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November 2023 by Kelsey Thomas
Daryl was wonderful! Super informative on the phone, then speedy and extremely friendly in person. Got us set up with our storage unit in less than 10 minutes! Highly recommend this location and staff. :-)
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November 2023 by Savanah R.
This manager is extremely rude Maynard Taylor I have never had somebody walk out to my car and tell me that I am not welcome to rent a storage unit at their facility for simply waiting in my vehicle for my check to hit to be ready to purchase said unit. He came and invaded my personal space by repeatedly knocking on my car it's so obvious that he had nothing better to do but harass a potential customer.
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November 2023 by Holt Knight
My experience working with manager Maynard to bring my rate down significantly was easy and painless. Felt like he had my back and he had the issue quickly resolved. Kept me a paying customer and I'm thankful for him. The units are easy to access and the property is kept clean!
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November 2023 by Ali Gurule
Daryl is a kind and compassionate team leader. He went out of his way to help me in multiple ways throughout my tenure with extra space storage. He is someone who truly goes above and beyond! Thank you, Daryl!
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November 2023 by cmcclendon1984
The guy who helped us was very helpful and had a great sense of humor that he made us laugh. Overall we had a great welcoming experience.
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September 2023 by Billy Bob
Their business model is literally a bait and switch. They get you moved in at a reasonable price and quickly start consistently raising the price on you. This is literally their business model, I know from using them in different states, using any other company would be a better option.
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August 2023 by Kiera Blakely
Daryl was amazing! He showed me the unit and explained everything from the lease to office hours and answered all of my questions.Extra space is lucky to have such a great front man!
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August 2023 by Marsha Houlker
The experience was excellent. The assistant manager Mr. Daryl Sherman, was professional, helpful and knowledgeable. He made my experience top notch.
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August 2023 by Lisa Snow
Extremely helpful, immediate response time, respectful and make you feel appreciated..air conditioned storage space with affordable prices. Amazing place I love it!
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July 2023 by Tony Padilla
Very friendly staff. Extremely easy rental procedures. Needing a unit to store personal equipment that's not being sold during estate sale. Very reasonable costs that will not break the bank.Wholeheartedly Recommend!Assistant manager Daryl was a hoot to work with.
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June 2023 by Tarina Hairstyles
They illegally auction off my storage due to a typo Joanne gain the manager at this southpoint location email me the wrong due date and all she can tell me is that she’s sorry it was a typo …. $20,000k TYPO I immediately had a panic attack!!!! 20k of my NEW salon equipment is now gone and they won’t do anything about it. Make sure that they don’t illegally sell y’all merchandise and all they can say was I’m sorry, The site manage ERIN SCHLUN told me that they been trying to contact the woman they sold my salon equipment to all that day to get it back , WHAT she is so UNPROFESSIONAL !!! Then ERIN SCHLUN had the audacity to offered to pay me $2k and nothing else , I can’t not stop crying ? Omgh omgh, I cannot work. Now I cannot move into the new salon next month because I have no salon equipment. I reached out to a manager over ERIN head and they put in the call for him to call me back and He never called me they don’t care they will steal your goods and act like it’s your fault please be aware because I think they’re all working together. I don’t know what else to do. I don’t have the money to replace all those items I was late and I was given a day to pay and I tried to pay several times at other locations because they were closer to me they wouldn’t take my cash, only card I was not late enough for them to auction off my salon equipment. And I have the emails to prove it I’m dying inside… Nothing has not been done ? this so unfair !!!
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June 2023 by Michael Smith
I came here because of the positive reviews and wasn't disappointed. After reserving a storage unit online, I stopped by to pick up the lock. It was closing time on a Saturday afternoon but Daryl stayed and helped me. There was even an issue with my access code but he made sure everything was resolved. I really appreciated his help! We only needed the space temporarily and they made moving out a smooth process. The facility is kept clean, is easy to access and the price is reasonable for the area.
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June 2023 by Kimberly Halbrook
I recently accessed my storage unit for the first time in months and when I was searching through my things I discovered mice droppings on some of my stuff! Apparently another renter had a mouse infestation in their unit and it transferred to other units. I had to throw away some of my belongings because of that. Not sure if there's more yet. The staff is very friendly and professional. I checked the other reviews and to see if anyone else experienced this, and sure enough, I'm not the only one. Hoping this issue will be resolved!
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June 2023 by Jennifer Dudley
Service was amazing! Maynard Taylor helped me so much in understand everything. I will continue to use this storage and only this storage because of his services.
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April 2023 by Shannon Gage
There is so much I want to say about this storage unit. And yes it is all good they was there when we lost almost all of our belongings in a house fire. We had no where to go to and they was there. We had a clean and safe place to go to for a few hours and knew we would be safe. It was very clean and rent was fair. Mr James was great at the time of my closing and made sure that all of our needs where met along with Mr Darrel. If we ever need a storage unit again I know where I am going and it's the same place y'all should go extra space storage on Edison. Thank you guys for all you done