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February 2024 by John B.
Need I say more? I'm so glad I live very close to Costco Wholesale in St. John's Town Center since I usually shop here for the items we need as a family. This staff here has always been very courteous and helpful whenever we need assistance. Since this is one of the few clubs in Jacksonville, this location can get very busy and crowded at times, especially during weekends. To circumvent this, I normally would go here close to their closing time and found it to be a much better shopping experience.
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February 2024 by Pyrotechnic Life
Gloria , the cashier, was really mean and disrespectful, as soon I show up at the cashier her first words were “give me your id”and took it along with my membership card to a desk, although was satisfying seeing her coming back to me and saying everything is ok with your membership, you are not supposed to treat your customers like criminals, there is many other ways to do verification without making look bad your customers in front of everyone. Not coming back to that store anymore
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February 2024 by Ken Ray
They had a great selection of smoked salmon at this location
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February 2024 by ricardo m
Rudest most unprofessional staff you can find at a major wholesale store. They only take Visa and were rude to my wife because she was trying to use a Mastercard and gave her an attitude. Additionally, when we got our membership card, when printing it out the guy forgot about us because he's too busy trying to upsell the membership to other new members, I had to remind him to give it to me after 10 minutes of waiting.
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January 2024 by Mimi Rùa
I have been here many time .. before it always seem nice but today at 4:24 pm.. January 29 2024 .. The lady service in This optical sale is horrible rule and unprofessional service.. It is unbelievable..I came to pick up the glasses not for her to be rude .. I want the management please check the way the service.. Thank you
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January 2024 by Sherry McKinnon
My second time there. Went to purchase another washable rug. I got one two weeks ago and really like it. Well they were $20.00 off today. They refunded me $20.00 from the one I purchased two weeks ago also. Yippee
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January 2024 by Bob Ryals
Costco Jacksonville has the items we like. It is just so darn crowded every time we go.
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January 2024 by A. Merriweather
I love coming here with my Family. The store is very clean, prices on some stuff is crazy cheap, and my wife and daughter love the free samples. We always end up getting more than we planned, because we always find something we didn't know we needed.One of the best (and cleanest) Costco's I have been to.My daughter LOVES the pizza at the end, and I love that I can get my family lunch for <$10 after shopping!We go once or twice a month, and would probably go more if we lived closer!
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January 2024 by April Sanchez
Good selection of organic food for a very reasonable price
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January 2024 by Elaine Basham (ElaineB)
Surprisingly I was amazed at the customer, service and cleanliness and general organization of this place. I just joined. I will go back, and I’ve already spent more than I planned, but I had a very good time and got to taste some very good Thai food. I’ve never had before I highly recommend it.
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January 2024 by Ssil T.
Took my family out to Town Center location in search of goodies for Lunar New Year...Oh boy, so disappointed such a waste of time! They had zero new items stocked, all of its same as the rest! At least last year we found dehydrated fish that was amazing. This year . How can you be worst compared to last year, Costco?? You all sitting upstairs clearing don't know your market!! There's a new International supermarket being built, the people are here and want more than what you've got. The stores are so boring!!! Samesamesame
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January 2024 by Andrea Ordo Ley
Paula from the pharmacy has no customer service at all! She cannot express herself kindly other than rudeness. Be aware, now you need a membership to get plan b and limit is 2/day.
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January 2024 by Chefs Dinner Table
I get club membership establishments buy more pay less... But when we're talking about products that are processed in store.. At this particular store, they refuse to accommodate pack size.. I refuse to be told how much I need to buy versus what I need... full team of people that could easily accommodate they choose not to....don't have problems at other cosco properties where their customer service is a lot better..
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January 2024 by Wess Olivera
Good prices and service. Really quick.
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January 2024 by Blazing The Trail
Good food