-
September 2023 by Jireland Ireland
Customer service is good but you have to read the print when opening accounts for referrals. There are restrictions so you don't get the referral bonus
-
August 2023 by Tonya Tator
Friendly staff, helpful with listening to questions and directing you in the correct direction for what your needs are, and professional. Overall great experience every time I go to this branch! I would recommend others to bank here.
-
May 2023 by exception for rejects
Bri was greatly helpful I'm in a wheelchair and couldn't come in and she helped me with everything I needed
-
April 2023 by Jeff Bowers
I can’t say enough about this institution. I have been with these guys for several years and I have never had a less than wonderful experience in any bank. Their customer service is impeccable and their online banking is unmatched. Every branch has the most helpful, smiling faces. Their phone service is outstanding. My mother passed last year and they were extremely helpful in settling her accounts. They’re like family. Every time I walk out of a branch I say out loud “I love this bank”. What more can be said. Sincerely Jeff Bowers
-
March 2023 by Ei sh
This is the third time I’ve walked in, 4th time I’ve reached out to open a business account & EVERY time I was ignored in the messages & turned away & told to come back hours later ((during business hours)) or a different day in the lobby.I’ve never felt more disappointed & disrespected trying to start my business here in Jax. This is the only hiccup I’ve had. I’ve been trying to open an account since October ‘22… it’s February!!If you’re a business save yourself some time & look elsewhere, this was a big let down on time, gas, & lack of communication.
-
March 2023 by A Parm
This is the third time I’ve walked in, 4th time I’ve reached out to open a business account & EVERY time I was ignored in the messages & turned away & told to come back hours later ((during business hours)) or a different day in the lobby.I’ve never felt more disappointed & disrespected trying to start my business here in Jax. This is the only hiccup I’ve had. I’ve been trying to open an account since October ‘22… it’s February!!If you’re a business save yourself some time & look elsewhere, this was a big let down on time, gas, & lack of communication.
-
March 2023 by Jane Thiessen
The branch manager, Janet was really nice and super helpful getting our business account open. Thank you!!
-
September 2022 by Steve hooker
Had a great bank experience with Lorena. Your the Best!
-
August 2022 by Heather Jens
Community First Credit Union (The Hodges Branch) has great advantages for its members. Our whole family has multiple accts & we have our business acct there too. The staff is professional & honestly enjoyable to work with. Bri can tackle all of our complex deposits & withdrawals (no matter how many). She Always makes that happen with a smile & never complains. We appreciate the care we receive from CFCU as a bank, & all the staff is Awesome. Both bank managers have personally worked with us on details from setting up direct deposit, to business lines of credit, car loans & more. If you want a bank that doesn't judge you & can do their job right, go check out CFCU Hodges Branch!
-
July 2022 by D J
Excellent customer service! They are really serving the community.
-
June 2022 by Dorothy Baker
I opened my account a little over a year ago and I have had excellent service. When I go into the office, everyone is friendly, courteous and knowledgeable.
-
June 2022 by Tyler P.
This bank is worse then coorperate banks. Went in for a loan after banking with them since I was in middle school growing up. I have an excellent credit score, $40k income for years, yet I was approved of the worst loan out of banks who don't know me at all. This bank states "they are serving the people". Their focus is only making profits as they lie to and take advantage of the hardworking people.
-
June 2022 by Al B.
All the ladies in the bank had very professional customer service. I needed to get a bunch of coins for my job. I didn't use the ATM machine.
-
March 2022 by Stephen Brookfield
Very helpful and great service. Thank you.
-
February 2022 by Lynda Lu
Stay away from this financial organization. See the photos attached of my FB posts they keep taking down.
