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December 2023 by James C Taylor
I was very impressed with Dom and the rest of the team from the Collision Center at Randy Marion Cadillac!From the time I arrived for an estimate, they displayed an attention to detail and a focus on the customer. I appreciated them going to bat for me to ensure that I received a new OEM headlight on my GMC Sierra (instead of the used part that insurance wanted to give me).All the way through the process, I was treated respectfully, and they handled my vehicle with care. Dom, especially, went out of his way to provide great service, and by the time they were done with my truck, you could never tell that it had been bumped!Great to see Randy Marion in Jacksonville, and I will for sure do business with them again!!
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November 2023 by Akiva Zohar
Can't put down negative number of stars
Bought a used Hyundai from this dealership. Tom, the salesman, was pleasant to deal with. After agreeing on a price and allowing them to get a slightly better financing rate than I had already had in hand, we went through all the documentation and signed off with an agreed upon down payment and financed amount. Instead of getting a large package of paper, they compact all of the documents onto a USB fob. Not a bad idea.
Two days later at home, I started to go through al this documentation only to discover that the amount financed and price were $2,800 MORE than agreed upon.
That was 4 weeks ago. they have still not rectified this. BBB is my next stop!
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November 2023 by Y Cumper
After the estimate provided by Randy Marion regarding my car repair, I had some questions. The assistant service manager said he was going to call me back. He never did. I tried to call & email him multiple times, he never responded. I found his attitude and the service provided to customer poorly, unprofessional!
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April 2023 by Matt Weyel
I took my car into Claude Nolan to get my hood and front bumper fixed. The clear coat was faded on my hood, and my front bumper was cracked. They had me in and out in only a few days, and the work was flawless! Now my hood and bumper look brand new. The paint and clear coat look immaculate. Quick and excellent work at a fair price. Steve was very helpful throughout the entire process. Thanks again!Services: Painting
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April 2023 by Jhon Calderon
This will be my for ever to go place, I love my Escalade and I was looking for an honest body shop to repair my truck, I am so glad to find Steve, he explained every detail and process of my repair. but best of all gave me the best honest price in town, with an amazing warranty for my repair. Everything was completed to perfection. I would highly recommend to everyone. Thank you so much Steve and your Team.
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April 2023 by Jimmy Sutton
Steve and his team went out of their way to ensure my work was done timely and high end quality work. Some of the best customer service I’ve experienced with a car dealership. Thank you Steve!Service: Painting
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April 2023 by Tommy Bailey
This is an outstanding collision center. A team of professionals. We strongly recommend their services, and we will continue to use their services. Thank all of you for a job well done!V/rTommy and Violet
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March 2023 by Jon Wilson
Flawless customer experience here. I don't often leave reviews, so when I do they are meaningful to me. I was worried about some repairs to the paint on my Kia Telluride and decided to give Claude Nolan Collision a shot since they had pretty good reviews already. Within 2 days of contacting them, my vehicle is back to me, cleaned and repaired perfectly (also at a price point that likely won't be matched at other repair centers). Special thanks to Steve and Allison for assisting me through this endeavor.Services: Body & Trim
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January 2023 by lisa marsh
Could not have had a better experience Steve provided excellent service and the repairs look like a brand new car.Services: Installation
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January 2023 by Poll Sweedlepipe
So Good!! The service is amazing and they are honest. If you are looking for a reliable body shop with people you can trust this is the best place in Jacksonville. Highly recommend. Steve is Awesome!!!Service: Body & Trim
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December 2022 by Dennis McIntosh
The quality of work is outstanding and the employees I had the pleasure of dealing with were absolutely professional and courteous. Bob, Allison and Mark are awesome.
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December 2022 by Maribeth de Lara
This is the only place I will go to get body repairs. They are professional, easy to work with, communicative, and quick!! Would recommend this company to anyone.
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November 2022 by Dax Dedios
Great experience and I would highly recommend. Vehicle was damaged which needed minor repair and couldn’t be more pleased. Steve was super helpful and on point with communicating through the whole process. Repair looks back to factory conditions. Insurance quote was for a aftermarket part, Claude Nolan Collision replaced it with OEM and didn’t charge me for it. Would definitely use them again if I ever needed auto body repair.Services: Body & Trim
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November 2022 by Frank M
Steve Brennan made the whole process easy. My car looks beautiful, I will always go to Claude Nolan Cadillac.Services: Body & Trim
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September 2022 by Emily Sordian
My car was such a hot mess!!! I had damage to the left passenger side, damage to the right passenger side, damage to the back bumper and more! Steve was such a big help! He was very patient with me and very knowledgeable! He also was very responsive. I couldn’t believe my eyes when I went to pick up my car. It truly looked brand new. I couldn’t believe it was my car! It is flawless and I can’t say enough about how satisfied I am with their service!! Choose Steve and the team at Claude Nolan and you won’t be disappointed !Services: Body & Trim
