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June 2024 by Marolbys Romero
Very good
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June 2024 by Force Fest Jax
Per the recommendation of a staff member here, we purchased a cord for my son’s new graphics card. It was the only cord the store had in stock and the store associate assured us it would fit. The pin configuration wasn’t the correct one, so the cord wouldn’t work for us. Since it was their only option, we bought the correct cord on Amazon. Fast forward 44 days, I just attempted to return the packaged cord with the receipt. They wouldn’t refund the purchase ($22 and change I believe), nor would they offer store credit. No flexibility and no discussion, just a “no.” As it’s unusable to me, I gave it to the cashier to trash. Let’s see if they end up selling it as an “open item.”
Do your tech shopping online or at another Best Buy location, as this store isn’t concerned with leaving customers with a great experience.
- “Former” long-time location customer and Best Buy Credit Cardholder who typically puts ALL of my big purchases on it. ??♂️
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June 2024 by Gabrielle Esposito
Do NOT buy open box. I ordered a laptop online on a sale and got an open box one. It was stated as EXCELLENT and was $20 off. The touchpad didn’t work at all. Save yourself the hassle and just buy the new one. The associates at this store were very kind and helpful. They were able to replace the laptop at the sale price. Jay was very helpful and kind.
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June 2024 by Farjany Abdo
Great and you can find everything there but you still have to see the price
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June 2024 by Bryce Miller
Sam is an Allstar! We purchased a new laptop and he made so it easy and did a great job educating us on the different options.
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June 2024 by Timothy Bautista
Shoutout to Tiffany who helped me save money and get my purchases protected. Awesome customer service!
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June 2024 by Jon Kruger
Typical best but with typical "could give a crop" sales associates.
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June 2024 by R G
Staff is always helpful
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June 2024 by Cherrybomb Bros
Friendly staff
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June 2024 by Robert Rudolph
Great Best Buy experience at the Town Center store. Took forever to order it online for instore pickup. But my order was ready in less time than it took to drive to the store, and I was inside less than 10 min. All in all it took longer to charge my new drone than to buy it. Great job Best Buy...
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May 2024 by Andres. R Villar
Customer service is not anywhere near what it used to be
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May 2024 by Susan Ferraraccio
I have been remodeling. It hasn't been pretty. Best Buy has been the best experience by far! Two different crews..TV then dishwasher. Fabulous!! Thank you BB team. You have a customer for life!!!!!
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May 2024 by Yuriy Shvets
Came in to buy a TV. Shout out to TUCKER, was knowledgeable and helped me get the right TV within my budget. Ask for TUCKER if you are shopping for a TV.
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May 2024 by Robert Lee Johnson
Excellent experience
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May 2024 by Matt Thomas
Very clean store and easy to do business with!
