I contact Bates several times about an issue we had. I needed a technician to come and no one called back. One of the ladies in a different department called Bates for a separate issue and Brian Baker came and fixed her problem and mine. Thank you Brian, you have a great attitude and work ethic.
October 2023
Trenton Elliott was amazing, his patience installing my system was impressive, it was a complicated process. All of the folks at Bates Security were so helpful and made sure we were satisfied with the system before leaving!
October 2023
Your Team of employees (Michael, Mike & Jeremy) were outstanding. They can be considered experts in their fields and your company should be proud of each of them. Each was very polite, went about their work without annoying conversations or distractions. Very pleased with their work and results.
From Orange Park to Jax Beach, and from Hollyford on south to Naval Air Station Jacksonville, there isn’t a business or residence in the Jacksonville area that Bates Security can’t protect. We install state-of-the-art burglary systems, access control systems, video surveillance systems, and fire detection systems that save lives every day. Even if a system is already installed by another company, we can monitor it as well. If something does trigger an alarm, first responders can be alerted within seconds thanks to our monitoring station.
