-
February 2025 by MRH34DS40T98
Alexander and Michelle were the nicest and super helpful on cashing out a check and helping me open a new account an hour before close! I really appreciate the service & hospitality.
-
October 2024 by cecelia Howell
The worst bank ever, always issues and I’m not even a Bank of America account holder!! I just run into issues EVERY time I try to cash a check from them. This location particularly can never get anyone on the phone, yet everytime I go in they are doing NOTHING. I’ve never actually seen another BOA customer in the bank at the same time as me. Last time I went in they couldn’t cash a check because their system was down??? Frustrating. I have to take off work early because all locations close at 4/5pm…they wanted to suggest for me to come back in the morning? Like be aware plz….most Americans, can’t just drop everything to come in. Smh.
-
June 2024 by Gulio N
Absolutely great! The staffs are amazing, especially Ericka and Tyler. They do their best.
-
January 2024 by Jancie Yesinko
A special THANK YOU to Lidio Simoni and Anya Jones of Bank of America Hodges and Beach Blvd Branch. Lidio's professionally, Calm efficient assistance (not to mention) close to closing hours was exemplary assisting in our fraud problem. Also Anya quickly assisted with account verifications. Bank of America management should be proud of these professional associates and recognize them for their exemplary service. Thank you Mr.and Mrs Yand Mrs. Yverifopeaccountsaccounts. These are truly employees that are exa
-
January 2024 by Zain Barnouti
Unavailable to open business account for current customer lol. BOA no longer provides great service either at bank or online.We were helped by a competitor bank.
-
January 2024 by Crypto Hub Bitcoin ATM
I would advise NOT banking with BOA. I've had nothing but issues with this bank, and nothing but time wasted.It was quite a process to get my business account opened with them and when I asked for a small credot card to buy stuff for my company, they sent a letter saying they were closing my account. I have my business open with 4 other banks and have not had to deal with this. And every time I come here there is a long line, at least 30-45 minute wait :(Go to Navy Federal, Vystar, or Chase instead
-
December 2023 by james sullivan
I do my best to avoid banks, but I needed some silver coins for Christmas gifts and to make a wihdrawal. Everyone was very friendly and I felt very welcomed as soon as I walked in. Very refreshing in todays post covid world. A+ Customer Service
-
October 2023 by OG “AUTHENTIC”
Dont ever go to this bank for POA, Notarized. This girl Anya Jones needs to be fired. Have all your Documents DONT LET HER SEPARATE ANY PAGES. Because this girl and the rest of the staff will separate whats critical page you will need for approval. And will make you wait and make you feel stupid while you wait. Go somewhere else for POA’ Notirazation, where the Principal dont have an account. Because this Bank will set you up. VERY DISAPPOINTED WITH THIS BOA’. This Anya Jones needs to be fired she’s STUPID!!!
-
September 2023 by Dallas Cowboys Fan 916
Slowest bank ever, a customer could die in the lobby before getting service.Hire more tellers!
-
September 2023 by Alex Hogan
Amazing experience. Herbert is an incredible worker!
-
June 2023 by Eduardo Rozolem
they are not willing to solve their own mistakes, so I can only close the account
-
February 2023 by Bo S.
I am very disappointed at Bank of America at this location on Beach Blvd. I have been a customer since 2006. I went there the first week of December to ask for help with my safe deposit box. I was waiting for so long in the lobby. The female manager was so unprofessional. You can hear her very loud voice from the open door room with the customer asking all kinds of personal questions. A customer walked in and a female African/American employee came out of the room greeted the new customer and started asking questions. I got very frustrated because I have been waiting there for so long. I told the female employee that I was sitting here for so long and can she help me? Suddenly the female manager came out of the room started to talk with her very loud voice to me asking me, what do you need? About the safe deposit box? Tell me? Her voice was so loud and rude and the whole lobby can hear her. I told her that this is my personal issue and I would like to go into the room in private to discuss this. She finally had me sat in the room with the same female employee . After so long the female employee told me that she will call me. I told her if things that need to be done would be best on the 2nd week of December because January 14 I'll be out of the country . I was waiting for the phone call the whole month neither that female employee nor that female manager ever called me. I called but only got answering machine. I was super busy and didn't have time to sit for a long time in the the lobby again. Came back from out of the country trip and now we're in mid February and I still did not hear any phone call from Bank of America nor any letter at all. Bank of America is a big name but the female manager and certain employee at this location are very unprofessional. I'm very disappointed and I would never recommend family and friends to do business at this location. I am very disappointed at Bank of America at this location on Beach Blvd. I have been a customer since 2006. I went there the first week of December to ask for help with my safe deposit box. I was waiting for so long in the lobby. The female manager was so unprofessional. You can hear her very loud voice from the open door room with the customer asking all kinds of personal questions. One customer walked in the lobby and a female African/American employee came out of the room greeted the new customer and started asking questions. I got very frustrated because I have been waiting there for so long. I told the female employee that I was sitting here for so long and can she help me? Suddenly the female manager came out of the room started to talk with her very loud voice to me asking me, what do you need? About the safe deposit box? Tell me? Her voice was so loud and rude and the whole lobby can hear her. I told her that this is my personal issue and I would like to go into the room in private to discuss this. She finally had me sat in the room with the same female employee . After so long in the room the female employee told me that she will call me. I told her if things that need to be done would be best on the 2nd week of December because January 14 I'll be out of the country . I was waiting for the phone call the whole 2 months neither that female employee nor that female manager ever called me. I called but only got answering machine. I was super busy and didn't have time to sit for a long time in that lobby again. Came back from out of the country trip and now we're in mid February and I still did not hear any phone call from Bank of America nor any letter at all. Bank of America is a big name but the female manager and certain employee at this location are very unprofessional. I'm very disappointed and I would never recommend family and friends to do business at this location.
-
December 2022 by Patt C.
The two times I've lost my debit card recently and it was replaced within four days in the mail. I also have an electronic copy available to me so I wasn't without the ability to charge on my debit card. Excellent customer service. Respectful. They greet you and talk to you about where you are in line and keep you in the loop.
-
December 2022 by Anastasia Zolotareva
Does anyone know, what's the swift code for this branch?
-
October 2022 by Janet Brewster
Always slowAlways have maybeeeeee 2 tellers. Linecalways very long and slow . They seriously need to have more tellers especially on Fridays.Extremely disappointed
