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February 2024 by Molly Walsh
I was just ignored for 30 minutes then spoken to like I were an idiot. Extremely unprofessional.
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January 2024 by Kevin Castellano
The staff here is so rude, if its possible, go somewhere else!!I needed to know the right oil for my car, all i asked was, “can you tell me the type of oil i need.” The manager, i think her name was zakiah or sherriah? She legit says to me, “go back to your car and look under the hood.” I was so offended because i know places like these are great when it comes to help with your car. It wasnt even busy so I have no idea why she was so rude. I even gave her a redemption opportunity and said, “is this not a good time for you?” She says, “what are you talking about? Just go back to your car..”Thankfully there was another associate who heard this interaction and made sure to help me out, his name was Jerry. Great kid.
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January 2024 by Keith
Hard auto part needed
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January 2024 by Dee
A lady employee truly fixed a minor problem.Asset to the company...thank you very.much.
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January 2024 by Pete Yarbrough
Fast service, good prices
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December 2023 by Eli Bricelvi
a place to sell parts for your vehicle
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November 2023 by Snake B.
the manager was so incredibly rude, not helpful at all. she was yelling at me, giving dirty looks, and just not giving that welcoming helpful personality. she should never be manager again. i do NOT recommend.
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November 2023 by Jonathan Hayes
I deal with mostly the commercial deptBut i must say the staff is knowledgeable and great to work with
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November 2023 by Lisa Snow
Always great experience at my fav auto parts store!!
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November 2023 by James Hynes
Your web site is rediculous. It is not at all helpful. I thought you wanted to sell parts.
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October 2023 by Zachary J.
Thanks to Dion at AutoZone I had a great experience with customer service. I highly recommend Neptune Beach AutoZone for all your auto accessory needs.
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September 2023 by Sapphire Mojica
Made a visit with a friend who needed assistance with her battery. Customer service provided this store was outstanding. They were so helpful, kind, and patient. Lynn most of all was provided that additional excellent experience. He was able to pick out, quickly installed her new battery and filter with ease and happy attitude. Definitely will make this my home Autozone.
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September 2023 by Kevin hart
They didn't have what I was looking for, but they were on point with trying to find it. Very helpful. I like my autzones!
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July 2023 by Carmen Poindexter
I was at this establishment July 26, 2023. Sharia who didn't wear a name tag but stated her name was awful. She continued to interrupt me while I ask questions about a part she insisted she didn't have. She turned the screen towards me and didn't appear to know very much about car parts. Her shirt was dirty and she had very little customer service skills. 521 Cassat Avenue. I went to another location on Atlantic Blvd and got the best service. I will continue to shop at Autozone because they are usually great in the customer service department.
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June 2023 by Michael Leach
Usually have what I need... Good service.