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October 2023 by Chris Evans
This place is terrible the people who run it have no integrity
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November 2022 by Hypsy’s Hits
Amazing every time. Jeremy at the Atlantic and St John's bluff location is super helpful and knowledgeable. Excellent customer service every time.
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August 2022 by Carol Aldinger
We went there because one of the units has a model railroad club.
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June 2022 by Curtis Mays
I love this place. Flexible payment options. Trust is key.
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November 2021 by William Grimes
The current managers are the absolute best! 5 stars all the way!
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October 2021 by Joseph H.
Millcoe? More like Mildew. I wish I could rate the ZERO stars. Where do I even start? These guys are the BIGGEST crooks in the game. They raise your storage unit price without ANY notice. It was almost 2 months before I noticed the rate increase of $20, when asked about it they "claimed" to mail a notice. I have copies of my mail emailed to me daily from USPS, and surprise.. no notices from them. They claim that their units are "Climate Controlled", but after just 6 months of storage, two of my couches were ruined due to mold & mildew. They still to this day, refuse to acknowledge it. The people running this location are straight crooks and don't know the meaning of the word "Customer Service". Laura is the worst of them all, do yourself and your things, a favor and RUN far away from this place. It's not worth it, and in the long run will left feeling screwed over and most likely with your belongings damaged.
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September 2021 by Jessica Stith
This is awful!!! This had been out here and getting bigger every day. We should get a discount for rats going in our storage.
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September 2021 by susan reilly
Convenient location, always pleasant at the office.
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September 2021 by Rebekah N.
I have always loved all Atlantic Self Storage locations all over Jacksonville, but the Millcoe location has been by far my best experience. The office managers Laura and Terrance were absolutely great! They made our last minute transition extremely smooth, fast and gave us a great deal on boxes, while also throwing in some extras for buying additional boxes with them rather than other vendors. They have the best pricing in all of Jacksonville along with ASAP availability, and unlike other Atlantic locations, they are open seven days a week! Which was extremely helpful during our last minute move! Thanks for all your help! 10/10 recommend this location and 10/10 best customer service!
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July 2021 by Brett Walden
Incredible customer service. Friendly staff. Very nice facility.
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June 2021 by Sandra Owens
Great place to run a business out of.
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June 2021 by Joseph Hodges
This is absolutely the worst self storage facility in Jacksonville. I’ve used Atlantic Self Storage before, but this location pretty much guarantees I’ll never give them my business again. They’re beyond unprofessional staff, they don’t care about any of your stuff, just selling units and making money.Way overpriced, they don’t do anything to work with you.There’s no reason in hell that i’m paying over 100/month for a 5x10 unit that IS NOT CLIMATE controlled - As much as they advertise it is. I have stored a living room set in a unit for 3 months that was completely ruined due to weather and humidity leaking into the unit.There are PLENTY of storage places that I recently found cheaper and in the area. Please do not get scammed by these guys.
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April 2021 by Rebekah Kenny
I have always loved all Atlantic Self Storage locations all over Jacksonville, but the Millcoe location has been by far my best experience. The office managers Laura and Terrance were absolutely great! They made our last minute transition extremely smooth, fast and gave us a great deal on boxes, while also throwing in some extras for buying additional boxes with them rather than other vendors. They have the best pricing in all of Jacksonville along with ASAP availability, and unlike other Atlantic locations, they are open seven days a week! Which was extremely helpful during our last minute move! Thanks for all your help! 10/10 recommend this location and 10/10 best customer service!
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April 2021 by Charles Hogan
Not Good. We couldn't get our trailer out of the storage because someone had an rv parked directly in front of it. Wow really ?
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March 2021 by Ryan Quattlebaum
Laura and Terrance exceeded my expectations with customer service. They answered every question with full details and exact instructions on how to handle my particular situation. I appreciate both of their help very much in this crazy time that I am going through with moving households.! I would definitely recommend the milco Atlantic self storage to anybody that is looking for a great storage facility and GREAT customer service!