-
November 2023 by Pola Rajesh Kumar Pilla (Raj)
Great experience in getting our first car. I would like to appreciate my sales person Rebekah Williams at Arlington Toyota for taking care of all the required documentation and her effort in closing the deal with us.
-
November 2023 by Diana N.
I had the pleasure of working with Sylvia when purchasing my dream car, a Rav4. She provided exceptional service, going above and beyond to secure a fantastic monthly rate for me. Sylvia's expertise and dedication made the entire car-buying process smooth and enjoyable. I highly recommend her for anyone looking for a positive and efficient car-buying experience.
-
November 2023 by Jake H.
Had an appointment at 0700 when they opened for service. When I called a week prior to schedule the appointment, I was advised the issue for my truck not shifting out of park unless shift release was engaged would take about 2-3 hours.I dropped my truck off at 0700 and walked over to a nearby business to pass time. My truck sat for 3 hours untouched. Then once it was diagnosed, it took another 5 hours to fix a minor electrical issue. I was charged for the diagnostic check and about 1 hour of labor plus a $40 part. If it was only a small amount of labor, why did it take so long.Poor service, lack of respect for their customers time, and incompetent workers.I will not be returning and advise against coming here for service. This dealership gives Toyota a bad name when they're excellent vehicles.
-
October 2023 by Asem M.
I want to say thank you so much to Matthew and Ibo, I appreciate your help. I am happy with my new car. I wish you many, many good customers.
-
October 2023 by Sheila Williams
This is a 3peat for me! I am thoroughly satisfied with the purchase of my third Toyota Sequoia. My sales person since 2002 is Sylvia Brummitt at Arlington Toyota. She makes sure her customers are well taken care of and is getting everything they want before they make a purchase. She has been working with me since April of this year trying to help me find MY SUV. If you ever want a Toyota please go see Silvia. I guarantee you will be well taken care of and pleased with your purchase.Meet Ms. Diamond
-
October 2023 by Nickm757
Great car buying experience today. Olga went above and beyond to ensure I was treated as family. She was the most sincere and full hearted person I've met in a long time. Almir helped in all finance aspects to ensure a smooth and seamless transaction. I heard this dealership goes above and beyond and today I got to see it firsthand. Thanks.
-
October 2023 by William Bryce
Despite being a large volume dealer, we found the car buying experience at Arlington Toyota excellent. Our Sales guy Edo Manjic was outstanding and knew his stuff. We were lucky to have him doing this sale. The deal was seamless and there was no haggling. They went above and beyond in regards to the deal. The Finance side was just OK, experienced a "Hard Sell" in regards to the extended / extra warranty stuff. This was even after we promptly declined the offers. But, the overall purchase to the truck was very good. I can without hesitation recommend this dealership, as they have a open pricing policy and low pressure sales.
-
October 2023 by Hope Kavalow
Charlie Dillard is the BEST. My family has bought several cars from him. He works so hard to get you the best deal. We just bought a Tundra from him and we love it.
-
October 2023 by Olivia J.
I recently visited Toyota Arlington with the intent of exploring the Toyota Camry, and my experience was nothing short of outstanding. I was warmly welcomed by Mikchael Pera, who proved to be a knowledgeable and attentive sales consultant. Mikchael's professionalism and enthusiasm made my visit truly memorable.Upon arrival, Mikchael took the time to inquire about my preferences, asking about the specific Toyota Camry model I had in mind and my budget. He even considered my "stretch budget" to ensure I had a variety of options to choose from. Mikchael presented me with several Camry choices and took the time to explain the differences between the trim levels of each one. This information was invaluable in helping me make an informed decision.One highlight of my visit was the test drive of the 2022 Toyota Camry XSE. Mikchael provided a detailed explanation of the vehicle's technology features and made sure to address any questions or concerns I had. During the test drive, he inquired about my impressions, asking if I could envision myself in the Camry. His approach was not pushy but rather genuinely interested in my satisfaction.I shared with Mikchael that I was still in the process of shopping around and had initially set my sights on a different car brand. I appreciated his understanding and professionalism. He didn't pressure me into a decision but instead provided valuable insights into various car brands, including his honest opinion. This level of honesty and insight was a breath of fresh air in the car-buying process.In addition to test driving the Toyota Camry, I also had the opportunity to test drive the 2022 Chevy Malibu, which I was also considering. Although I haven't made a final decision on my next vehicle, I felt grateful for Mikchael's guidance and the attentiveness he showed throughout my visit.In conclusion, I wholeheartedly recommend Mikchael Pera as your go-to sales consultant if you decide to purchase a vehicle from Toyota Arlington. His knowledge, honesty, and excellent customer service skills made my visit to the dealership a positive and informative experience. Whether you're in the market for a Toyota Camry or any other vehicle, Mikchael's assistance will undoubtedly be invaluable in your car-buying journey.Kudos to Mikchael and the team at Toyota Arlington for their commitment to customer satisfaction!
-
October 2023 by Philip C.
Total ripoff. Was lowballed on a trade. Took it some place else and they gave me 6k more on trade with no haggling. Then they want to charge an Arlington Toyota Total Value Package of $1,885.00 for any car you buy which is just a bunch of crap you can have as a AAA member. Sales rep I was dealing with, we were going back and forth through text, he apparently goes home for the evening and doesn't bother telling me, so I was sitting around waiting on him for nothing. Previously bought a car here a little over a year ago, won't come back again.
-
September 2023 by cesar lima
It was awesome my car-buying experience at Arlington Toyota, and a big thanks to Renato Kochen for being the absolute best during the process. Renato made it all so easy and enjoyable. From the moment we walked in, he was super friendly and seemed genuinely excited to help us.The whole vibe at Arlington Toyota was fantastic. The place was clean and the staff were all so friendly. It made the whole process a breeze.I'm loving my new car, and I have Renato and Arlington Toyota to thank for it.Thanks again for making this such a positive experience!
-
September 2023 by Melissa Rorabaugh
We had a fantastic and VERY FAST experience with Arlington Toyota. Abdoul (salesperson) and Ali (finance guru) did great jobs!I will recommend them again and again. On top of getting us a great deal, they were funny and kind.
-
September 2023 by Jacob Kelley
First Toyota I have ever bought or owned. This dealership alone has earned my business going forward. Sylvia and her managers negotiated a fair trade deal with no time wasted. It’s been awhile since I have walked into a dealership with the ability to sit down and just cut to the chase.
-
September 2023 by SimplySamaya
Arlington Toyota is the best!!! It was my first time buying a new car and I guess you could say I am not the typical customer ?. Charlie D. who helped me throughout the whole process really really took good care of me. He did everything in his power to get my payments low enough for my budget. Coming from someone whose only ever had older used cars, this moment has been surreal. I can’t thank Charlie and the gang enough! ???
-
September 2023 by savanah
Alejandro and Ibo are phenomenal salesmen. The finance guys are great. This is my third vehicle purchase from Arlington Toyota and while they don’t have to try very hard to make sales these days, they have always given us fair deals. The financing is clearly explained. My cars are always given to me spotlessly clean and full of gas. Maintenance service appointments are standard. Happy customers here!