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October 2024 by peggie kelly-gleaton
The staff was very professional friendly and knew what they were doing they handled my dog wonderfully well thank you guys
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September 2024 by Brooke Smith
Dr.N, Kat, Caroline and Kristen are the BEST! (No offense everyone else Kristen you always make us laugh/feel better even in tough situations). The entire staff listens to your concerns, keeps your budget in mind as much as possible, works you in last minute almost always when there is an emergency (as there always is in this large elderly pet household) and truly cares about the patients and their patients people. 10/10 recommend. Will continue to be a loyal patient parent with Dr. N at the helm, thank you guys for all you do for us! ❤️
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September 2024 by Angela Wilson
The office was extremely clean it smelled good and it was clean... I did not smell one animal and they had multiple cats that roam freely also the staff was very friendly very informative and I truly felt that they cared for my pet as though she were their own.
they also cared about my wallet and did not try and price gouge, gave me the absolute best solution for the money I had. My cat was touch and go the staff and I where definitely scared she would not make it That night. We even got a call first thing the next morning... just wanting to make sure or Ginger was good and made it through the night. we will be bringing all of our fur babies back excellent service excellent people.
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September 2024 by U Martinez
Very rude and overpriced we were 18 minutes behind appointment schedule and they called to cancel like they are super busy no wonder in the place is always empty they just want to go home know it's Friday but come out 18 minutes I will find another vet ..After reading your reply yes I was upset but I never said another profanity I was only 10 minutes away when you guys call I asked if we can be seen and she say NO your customer service is very very rude I did explain to her that we going to be out of town for 2 weeks and we need the appointment for today. you guys need to be flexible a little bit about time you need to understand the traffic and sometimes situations people can make it on time if you did allow me to be there and wait another 10 minutes you guys will make around $250 that was what I was about to paid but I guess you don't want my business I already find another place that I will go tomorrow way better customer service ,way nicer over the phone when you dealing with customers everyday the person that should be in charge of the customer service should be a little more polite and flexible and understand that sometime like this can be handled different oh by the way when I make the appointment no one say that I the appointment will be canceled if I'm 15 minutes late that is another failure point on your customer service
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July 2024 by Meagan Mccallister
I absolutely love this place and all the people in it. They are so friendly and efficient. They are very gentle with my fur babies and can you can genuinely tell they love animals. They are affordable and make sure to go over all the pricing before you agree to anything. Best vet I've ever been to.
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June 2024 by Casey Freda
Always has the best care for my pets
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June 2024 by Devon J.
The staff is always amazing. They take great care of our fur babies and never try to oversell us on things that we don't need for our animals. They are great at accommodating in a pinch. Last minute tests and their books were filled and they found a way to accommodate. We really appreciate them.
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May 2024 by Brianna Vazquez Lopez
Was our first visit!! Took my Mini Aussie in for wellness exam and her round of shots. The Dr. was very informational and took time to explain everything she was getting and made sure I knew about pet insurance and gave me packets to take home! Also was very informational about how to keep pets health up to date and healthy. Definitely recommend!
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May 2024 by MrsG2U Green
I trust Arlington Animal Hospital with my sweet Khloe. They are the best, and really care about your fur babies. The Dr and entire team are Awesome.
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April 2024 by Rachel Leslie
I am extremely pleased with Dr. Nguyen and all of his staff. They have seen all 4 of my animals and each time I had attentive, patient service and in-depth discussions for all of my options with excellent follow-up. I'm lucky to have this clinic so close to my home since me and my very senior dog, who is feeling a hundred times better than when we first came in, have to be "regulars." Thank you, all!
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April 2024 by Jessica Herte
I called here because I THOUGHT they were affordable. My dog has cushings disease, which requires a very expensive test to be done every six months. My dog is old so I have opted to only do the test annually. I called here to get stim test they said they could do it after a consult. I took my dog during a lunch break to get her consult, they wanted to do blood work,then wanted a urnalysis. They couldn’t get pee for the urnalysis so sent me home to collect it myself. So I paid for a test that wasn’t done…. One of the vet techs there is extreme. Nice one minute rude as hell the next. So mind you all I wanted was this stim test to get another refill of my dogs meds for cushings. I went back for another appointment to get the results of the labs. I told the doctor I needed to go back to work but he continued to go into extreme depth of things he wanted to do and giving me a lecture on cushings and kidney disease. He gave me a prescription for a kidney disease drug that was $100 a month The doctor refused to set her up for that appointment without doing further testing… so he refused to do the test I originally wanted to do, and refused to keep my dog on the medication she is currently taking. The only thing I got out of these visits was my money was taken, and I still need a stim test for my dog…
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April 2024 by katie cahan
I brought my dog Bree in this morning for the first time. Kristen and Caroline were so gentle and caring to her the whole time. I really appreciated the way they handled her during the tests. The Dr was very kind and professional too. I will absolutely be back. Thank you guys!!
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April 2024 by Jennifer Moss
I was referred to Arlington Animal Hospital and they were able to work in our new kitten on short notice. I was thrilled with the clinic; it was calm, large examine rooms, clean. They took time to let my kitten get used to the space, they listened attentively, explained her eye infection and treatment. And I was beyond thrilled when the bill was reasonable. Dr. Nguyen and his staff are true gems. I will definitely trust Dr. Nguyen and his team to care for my other cats. And bonus, they have clinic cats!! For me clinic cats are the best reflection of how they will care for mine. :)
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March 2024 by Ruth r
Even our chihuahua loves everyone here-- and he doesn't like many people!
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March 2024 by Fran B.
Prices are high, and they're not going to offer the lower price unless you ask, but they have get great attentive service which almost makes it worth the cost.
