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December 2023 by Caesare Jenkins
Furniture is well priced, sales associates were great and didn't annoy you like at other stores. Their delivery teams are great, respectful, and quick. The items that were purchased are comfortable (mattress, 5 piece sectional, and large chaise) exactly what we were looking
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December 2023 by Aneesah M
Horrible experience! I visited the store (12.5) ordered and paid for a dining room table. On 12.10 I called the store and inquired about the status of my order. I was told that it would be available for pick up on 12.14. I called today (12.14) and was told that it was not available and would “never” be available. I spoke with a “manager” and asked why I hadn’t been called, notified via email or refunded she responded that they were waiting on me to call them. So the plan was to hold my money indefinitely? (Keep in mind I called (12.10) and was told it would be available for pick up on a 12.14. )This is unacceptable on so many levels and a huge inconvenience. I would have continued to shop other places. My husband even took a half day off work to pick it up and now I may not have a dining room table before Christmas. I am extremely disappointed with their service and business practices. Do better…
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December 2023 by Bruce McGee
My shopping experience was great. Great selection and great prices.It was a great pleasure to work with and meet Keyonna. She is courteous, professional,and knowledgeable. She has a great eye for decorating. My wife and I are looking forward to working with her again for our bedroom set.
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November 2023 by Wilfredo Aviles
My husband and I came in looking for a king bedroom set and was greeted by Jacob. Super sweet and friendly young man. He showed us around and helped us with all our questions and I had tons. ?He was very patient with me as I was torn between two different sets.I did my due diligence and shopped Rooms to Go and Ashley but I returned back to American Signature. The quality of the set was so much higher not to mention the customer service.I did the 60 month financing and had the pleasure of meeting the manager, Hannah. Once again so helpful, professional and sweet.I would highly recommend the store in Orange Park to everyone looking for good quality furniture. And I will definitely come back to purchase other pieces.
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November 2023 by Giusel Barraza
Just made my third purchase at this store and my experience was wonderful… from the seller to management, they’re very polite and accommodating. I’m also very happy with the furniture I had purchased in the past.
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November 2023 by Jamaine
Keyonna was very personable and knowledgeable during the purchasing process. I love American Signature furniture because of the quality. It’s durable. I’ve had pieces for over 15 yrs and still looks great.
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November 2023 by stephanie duran
Joey Vito helped us tremendously, he found me the perfect mattress after asking me a few questions and my expectations regarding what I consider a great night sleep. The purchase process went smoothly, and we will be receiving our mattress in only 3 days!!We appreciate you Joey!
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October 2023 by Nevin Meyers
This is our go to furniture store. Have purchased a lot of furniture here. Great sales service and nice furniture for the price. Now the bad....One of our orders was recommended to us to hire a 3rd party delivery service. Upon delivery, 2 of our chairs were not put on the truck at the store. Went to pick them up, they were not assembled, on another order, we purchased an extended warranty. Scheduled service appt for 10 days out. Tech Called day of appt to reschedule for next day. Came next day, tech said 4 days for part, call if not called. Called a week later, told us to call warranty company. Called, part not even ordered, was told part could take 3 weeks to 3 months. Garbage warranty, do not purchase it.Update 9-13-24, over 5 weeks since tech was here, Warranty company said they just ordered part, but according to Value City, part discontinued . Told warranty company that, very rude woman said she wasn't going to go back and forth with me. So have broken furniture that can't be repairedWell they finally showed up with wrong part they ordered, installed used part and other part not ordered, still not repaired. 3 months now and Value City customer service not helpful on warranty they sold us
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August 2023 by Joseph Moslemian
My girlfriend and I stopped in here unexpectedly after driving by, as we’ve been looking for furniture recently but did not know about this place. Our first impression walking in was that the furniture looked very nice, even “high-end”, but everything seemed fairly priced, in our opinion. The salesman, Joey, was really helpful and patient, and he made the overall experience great. He kept himself within helping distance but gave you your space at the same time without being pushy. We went in looking for a sofa, but ended up going back the next day for a dining set that we loved. We chose to pick it up and assemble it ourselves, and I was admittedly a bit underprepared for the size and weight of the table box, but the two gentlemen were patient and a tremendous help in getting everything loaded up (I can’t remember their names, but they were working this past Thursday evening). I highly recommend this store, and it is definitely the first place I’d stop for any other new furniture I may need.
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August 2023 by KnaTasha Halsall
Thank you Roscoe for helping and assisting me with my purchase. Shouts to you for being patient with me, when i was undecided and it took me a long time to select what i wanted.Hats off to the deliver drivers they were so professional and courteous with my deliver.
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August 2023 by Lauren Taylor
Robert was an excellent customer service representative. He took care of all our needs and even went above and beyond with his services so much so that he personally delivered a pair of pillows to our home. I will continue to shop at American Signature Furniture!
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August 2023 by erica phillips
Our sales person Jacob is at the beginning of his Signature career. He will definitely do great and bring the Argyle store repeat customers.
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July 2023 by Sally Hill
After dealing with Ashley furniture I was dreading dealing with another Furniture Company but American Signature was a great experience all around. Sales person was very helpful and respectful. Delivery team was amazing and even arrived early. Definitely would work with American Signature in the future.
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July 2023 by Joseph Simmons
Jacob was amazing! He was patient pleasant and personable! We enjoyed every moment of our shopping experience! He gave us all of the custom options and never got impatient with us in the process.
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June 2023 by Carla Rodriguez
They have a wonderful selection of furniture and the prices are reasonable and very friendly associates