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January 2024 by Charles Owens
Great experience with the staff at this location. The guys are very helpful!
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January 2024 by Keni J
Have to do better up here came with my cousin. About a part for her car gave us the run around. It was a whole bunch of b.s. at this location.
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November 2023 by Brian Hunter
***edit, I finally got a manager and he was familiar with my situation. He was more than accommodating and corrected the situation. Great service and helpful demeanor. Thanks again Scott.Only 1 employee staffed. He could not make a decision on brake warranty return. Told me I needed to come back when a manager was on duty. Been back 3 times in a week only to be told they don't have a manager. I just want my refund. I knew it was an issue when I walked in.
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October 2023 by Kevin Corder
Excellent customer service ??
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September 2023 by J Eldred
Found just what I needed...electric tape! Nicest people ever there to help you. Great customer service!
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August 2023 by Becca Marie
Female employee was extremely rude. We pulled up a minute or two before they closed to pick up an order we had already called about. Their confirmation didn’t go out so we couldn’t pick it up earlier like we should have been able to. The guy inside was extremely nice and friendly, but the lady who was outside smoking tried to keep us from entering then cursed about us and the guy inside very loudly. It was extremely disappointing and disrespectful.
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May 2023 by Bryon Altenbach
Both times I went to the store I was very disappointed. The customer service level is an all-time low. I even spoke to the manager about this and it has not changed.
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February 2023 by LJ -
They always have what you need.
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September 2022 by Clarence Cooley
Worst auto parts store in jax! Seam to have a problem with people of light skin, would go clear on the other side of town to get my part need,s staff has very little respect for customers of fair skin tone.....
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September 2022 by Michael Porter
Slow, but I finally got taken care of.
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August 2022 by luciana Smith
Great customer service skills they help me get the part that I need it
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August 2022 by Barbara Lane
They check and charge your battery for free. But their prices for one is a little high!
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April 2022 by Michelle Hirsch-Davis (Queen U-Rain Earth)
They got a really nice crew in this store. Well stocked clean and neat.
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October 2021 by April Risinger
Best parts place in the area. Serving soutel and us1 area.
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October 2021 by J. J.
Friendly staff waited for me to look around on my own then casually asked if I needed help. This is exactly what I want when I shop for something. Let me use a pair of wire snips to cut some ties without too much fuss.
