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September 2024 by Parvesh Saluja
THANK YOU so much. First person I saw smiling in there and then Josh. But overall it was super great experience. And the girl under canopy, she was all smiles too. What a great experience and difference from last time I was there. Keep up the good things. You are on your way to heights. See you soon. Next time maybe food and drinks. LOL
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September 2024 by Priscilla Durr
Great Place for sales. People are friendly and work with you mto get you into a vehicle, I would recommend anyone
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September 2024 by Dee Smith
Thank you Andrew. I appreciate how well you worked with my family. You are the best and recommend you 100%
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September 2024 by Latricia Evans
Recently purchased an Acura TLX. Andrew was very helpful and patient, guided me through the process until I found the right car. He took his time, listened to me and wasn’t pushy. Great experience with Andrew.
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September 2024 by Kirsten McMichael
Dylan N. was a very helpful salesperson when I bought my vehicle. I made an online request and Dylan followed up with me. He made the whole buying process easy with no hassle.
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September 2024 by Jennifer Scanlon
Update: They saw his review and called him multiple times over the past 2 days, left voice messages, and insisted he call them back after he didn't return their calls. On the voicemail, they claimed they were just showing him how to leave when they stalked him out the door. Yes. I'm sure. Because we don't know where the door is. If that were the case, why try another last ditch sales pitch after we were outside? Stop trying to get our business by harassing him further. You already lost it.
Oh. I forgot to add that when you took his car key, you forgot to lock the doors after you were done getting your "estimate". Thanks for that. And that estimate you made... Turns out you didn't even need the key. You demanded a printout from some other financing source or you'd only offer $1k. So keeping the key was a tactic to keeping him there and doing what with his car??? You had no business doing that.
Also, don't ask "what type of man are you" to someone. A better man than the three of you combined. It's hilarious you replied here to me. You only care because I posted this. What type of man are YOU?
Terrible experience. Loved the car we test drove but the staff was awful. I understand needing to make a sale, but when you take someone's keys to their current car, ignore everything they say about what they're aiming to accomplish with their visit (shopping around, not purchasing), and then try to have 3 different people close a sale with high pressure tactics, all but refuse to let someone have their keys back, and then stalk them off the lot, you cannot possibly expect those people to come back, even if they liked the car itself. Buying a car isn't an impulse buy. Even if you have the best vehicle on the road, you should still treat your customers with respect. Will not buy an Acura because of this experience.
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September 2024 by Sydney Luna
I wanted to come here to give a HUGE thank you to Andre today! I purchased a used car from a DIFFERENT dealership. I somehow ended up on the phone with Andre today because I couldn’t get my dealership to help me. Andre could tell I was in a moment of true need and he immediately jumped to save my day when he truly didn’t have to. I cannot thank you enough for your help!! 10/10 recommend!!!!
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September 2024 by Trace Jackson
Went in to test drive a car yesterday. They held my current car hostage and put up a lot of resistance to me leaving when I wanted to go home and do some research. On my way out, it looked like they tried to hit my car with the car that I test drove to intimidate me from leaving. I might buy an Acura, but will definitely not buy it here.
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August 2024 by Nic Just
Thank you to Terrence, Matt & Austin for helping us end the night with exactly what we came in for & even when it got complicated it was worked out and overall a great experience .
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August 2024 by Ada Malone
I enjoyed my experience at Acura of orange park. Dylan was my sales representative and treated me like family.
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August 2024 by Michael Howard
Awesome place to buy a car. No pressure, gave us a great deal. Matt new car sales manager, really helpful. Strong suggest you stop by when you need a car.
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August 2024 by Keisha Dawkins
Andrew Risko will get you right with great customer service. I will definitely be a repeat customer!!
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August 2024 by Fitzgerald Rodriguez
Would like to give a shout-out to Fares Fakhouri on his help with my purchase of a 2024 RDX. He really took the time to locate the right vehicle for me and got a great deal that I was happy with. I really enjoy the car and I am happy with the deal that was set-up. Looking forward to continue working with Acura and Fares in the future.
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August 2024 by Christine Walker
I bought my Acura almost 3 years ago from this dealership and had a great experience...3 years of service here and the team is always helpful, especially Dacia! She is a pleasure to work with each and every time I take my car in for routine service! She goes above and beyond!
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August 2024 by Hanni F
Great experience with salesman Fares and his managers Pierre and Nadi. They got me the deal I wanted within the company and definitely will go back and purchase again with their help. Great customer service and honest workforce and will recommend!
