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April 2024 by Cameron Fitzgibbon
Pretty good spot for the necessitates. Store has some isles locked up and you have to have an employee open it, that's due to theft. So be mindful and probably visit this store with your pistol. Yet another bad part of jax.
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April 2024 by Rose Briley
They follow you around like you're going to pocket everything. I have PTSD and can't stand people behind me. Probably won't go back
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March 2024 by Pamela Carter
I too have a problem with elistway Ace.. i tried to return an item that didnt do what I needed it for. But I had opened the pkg they refused. I left and went right back in to find cashier doing somssething with the item. I retrieved the item and walked out again. The no retturn policy is a corp policy. If you open it you got it. SHOP ELSWHERE NOT AT ACE HARDWARE. BUYER BEWARE. RESEARCH RETURN POLI CIES !!!!!!!!!!! The cashier prob was trying to put it back in stock for resale.
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March 2024 by Victor S. Duncan Sr.
Just like all the Ace stores everywhere else I've been! People are just the same as well. The keys I had made didn't fit just like everywhere else I had them made!
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March 2024 by Alicia Berry
Same experience as a large number of reviewers when we were accused of stealing when we walked down the UNblocked loose hardware aisle. If you and your employees can’t remember to put the barrier up, you should probably try politely telling people to leave the aisle before making accusations and yelling. Ace Hardware is generally my favorite store but I’ll stick with the one off University for great customer service.
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March 2024 by MISTY GARCIA
Helpful staff, clean and organized
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March 2024 by Yijun Lu
We bought bolts and nuts and found they didn't fit. The store does not accept returns.
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March 2024 by Tong Ling
Worst Hardware Store Ever, Avoid Shopping Here
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March 2024 by Larry Rogers
They need a new manager.Send in a secret shopper.I'll never be back as long as he is there. I pass the word.
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March 2024 by Betty Curvat
Clean and very helpful locating what I need
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February 2024 by Jack Harper
They didn't have the item I needed but were very helpful in finding it elsewhere.
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January 2024 by Scott Brown
Everything you need
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January 2024 by Timothy Pugh
Staff is always friendly and helpful. They always seem to have what I need.
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January 2024 by Scott Haberly
This is the best place for propane. The guy is always so nice, and it's easy!And you can't beat the price.Always happy to visit them.
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January 2024 by Ann Hartman
Found what we were looking for. Some of the hardware isles were chained off