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November 2023 by Benjamin Henry
Paula always does an excellent job of listening to she can assist me when visiting the River City Location!!!Catherine Henry
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July 2023 by Kurt Lessenthien
I had already had an account with 121 and always enjoyed the interactions with tellers and helpfulness of all the staff. But the best banking experience occurred recently when they resolved a situation in minutes that another credit union could not or would not fix. They have earned my respect and continued patronage.
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July 2023 by Pink Crickett
I have been a 121FCU customer for many years. I’ve always had a positive experience at this branch which is the one I use.I had some multifaceted business to take care of and Desiree was knowledgeable, precise and a gracious woman to work with.My business was completed and I left her office feeling refreshed and confident all details were covered.
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June 2023 by Katrice Strong
THE BEST credit union in Jax hands down! 36yrs, 3 cars, a motorcycle, several personal loans and a HELOC later...it's reps like "beloved Norma Rabbi" and current rep Paula Acuff that make the BEST customer experience. Looking forward to 36+ more years!!!
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June 2023 by Esther Rackliff
I’m trying to figure out how to make an online payment On my suv 2017 Nissan Pathfinder
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May 2023 by Rudolph Mcswain
I lov that my credit union 121 caters to the members & I'm always promoting the care i receive
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April 2023 by Tonya Daniels
Every time I walk through the doors I am always greeted with a please voice and smile. Everyone is always so pleasant.
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December 2022 by Carmen Deese
121 Financial is a wonderful place to do business. The personnel are always friendly and helpful. They always go out of their way to help their customers. I have used them through the past few years for many loans and they have always gone above and beyond to help in every situation. Very professional and caring.
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August 2022 by Jeremy
Been a member for years. Called to pay off auto loan through sister branch and first rep calls it 101 financial and wanted to make me give social over phone which is not required with other verification. Called back and second rep did not need social but said i have to wait for specialist call. Waited 2 days called back and was told i just need to hit 4 on the menu for a loan officer……. What a joke. Paying this loan and closing account.
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August 2022 by Jeremy Lopez
Been a member for years. Called to pay off auto loan through sister branch and first rep calls it 101 financial and wanted to make me give social over phone which is not required with other verification. Called back and second rep did not need social but said i have to wait for specialist call. Waited 2 days called back and was told i just need to hit 4 on the menu for a loan officer……. What a joke. Paying this loan and closing account.
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August 2022 by Robin
Always professional. A great place to do your banking and loan needs. Highly recommend them.
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July 2022 by Toney Phillipa
Excellent, Service. Mr Jowers is extremely knowledgeable of his products. Gives good advice and follow up in a timely manner.
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June 2022 by Wilfred Jones
I am indeed satisfied to respond for our Hometown Credit Union. It makes me appreciate the convenience and help I receive when I first started banking with them. The manager explained to me the basic principles of being a member. She made me feel right at home with the banking industry and enjoy the benefits of the different services provided. I am truly thankful for the opportunities which were offered and I utilized every one of them that I needed, Thank 121 CU for everything!
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June 2022 by Harvey Cobb
Just switched from VyStar to 121 Financial. I wish had done it years ago. Ryan, the branch manager has been very helpful in our transition. I look forward to doing business with 121 for many years to come.
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June 2022 by Brian Fussell
The Branch is fine. The website DOES NOT!! feature pictures of Caucasians. That is JUST PLAIN WRONG!! Fix It!! Telco!!
