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October 2023 by Curtis “Tony” Reese
I don't bank with them. I bank with VyStar, but 121 Financial Credit Union is pretty cool, my friend says. They were very nice and helpful and assisting my friend, and the atmosphere was kind of cool it was an abandoning building at one time, but they redid it and built the property up, and now it looks great.
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August 2023 by Missy M.
Amazing team! I love my 121 Financial a credit union branch in Middleburg!! Thank you!
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February 2023 by Marie C.
Terrible bank! I've been with them over 30 years and since becoming 121 it's the worst. Customer service doesn't exist.
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February 2023 by Shandra Crews
Before it was 121 Financial Credit it was Telco C.U. They serviced BELLSOUTH the telephone company. I have banked with this company for over 40 years and NEVER wanted to change Credit Unions. I HAVE truly ENJOYED the GREAT CUSTOMER SERVICE I have received from the Staff throughout the years. I've VISITED ALL the Jacksonville BRANCHES including the downtown branch and have RECEIVED the SAME GREAT CUSTOMER SERVICE. Thank You 121 for all your help throughout these years.
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November 2022 by john jones
I HAVE ALWAYS FELT COMFORTABLEAND HELP BUY THE EMPLOYEESGOOD DOOR WELCOM ADDRESSEDBY NAME BY SOME ALSO WELL TOOKEN CARE OF
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September 2022 by Tonya Z.
121 FCU has become our go-to place, all because of Robert B. in Lending! Fast, efficient and excellent service provided on all levels... unheard of in today’s world! FIVE STARS FOR ROBERT B.!!!
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September 2022 by Tonya Halvorsrod
121 FCU has become our go-to place, all because of Robert B. in Lending! Fast, efficient and excellent service provided on all levels... unheard of in today’s world! FIVE STARS FOR ROBERT B.!!!
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August 2022 by Denver Wells
I love the credit union, but this move on Blanding was so stupid. It’s in a d*** location and offers minimal services. No after hours access to an ATM, no drive thru, no convenience at all.
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July 2022 by Gloria Miller
I've changed my banking away from 121 except for my car loan. It gets harder and harder to make that since the bank keeps closing drive thrus. I've had the worst service, including a blond woman at the Touchton branch who couldn't get off her personal call to take less than 10.00 in rolled coins, only 3.00 in pennies. Their coin machine was down so she said I could drive 30 minutes to the Mandarin branch and use theirs. The drive in at Mandarin doesn't exist now. You have to get out and go in the strip mall after you are buzzed in. I called and spoke with a phone rep who walked me through how to set up connecting my bank so that I could do the payment that way. Unfortunately she gave me instructions on how to set up transfers from 121 instead of to them. Back to square one. At this point I'm just thinking refinance on my car payment to another bank even though it's almost paid. The attitudes of some of the employees is really bad and the service! I do not recommend them at all.
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July 2022 by Beth Mangus
Need to let the customers know what services this new location to Morris and Blanding offer, b/c my Husband went to get money out of the ATM and there is none, he said didn't even look like it was opened yet. Is it? What are the Hours? Do they have a drive thru? Do they have ATM machines? How do we deposit after hours, this was such a bad move on 121's part. The location in OP that they had was perfect.
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June 2022 by Anthony Murray
Great customer service! Always make me feel like a valued member and not just a number! Will continue to recommend friends and family to 121 FCU!
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May 2022 by Tosha Degraffread
Absolutely the best credit union. I have been with Vystar for years & can't get anything with them. But with 121 Financial it's so different & offer so many financial opportunities to build!!
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February 2022 by Chirag Patel
The friendliest and easiest branch to do business with. Doug and his team are excellent.
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November 2021 by Eva Hardrick
I have been a member of 121 Financial Credit Union since the early 2000. During the beginning, I utilize this credit union to make deposits because my affiliate credit union was in another state. I loved to go inside and I knew the tellers by their name. One day, one of the friendly tellers asked me to open my account here. I have always had a favorable experience when I visit, call or discuss issues. Thank you.
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November 2021 by Ronieca Friday-Spears
Branch Manager Mr. Doug and Staff Excellent Customer Service
