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January 2024 by D Kerr
I took my FJ in for a water pump replacement and they got the job done quickly and for less than the price I looked up online. Very good work and honest people.
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November 2023 by Jeffrey T.
outstanding service , im out of state and my daughter just moved to Jacksonville for school and work . they looked at the problem at no charge , and i had it fixed couple weeks later . fair price and great service. i found a shop thats friendly, trustworthy and that i can rely on and will have my business when i need regular maintance or any repairs
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November 2023 by fdeangelis96
I've been a customer for years and it never fails, I'm always beyond pleased.
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October 2023 by Jeff Beam
Hands down best mechanics and most honest people I’ve dealt with in my 10 years here.Service: A/C installation & repair
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October 2023 by Dennis Povloski
They are the best! We've been taking our cars there for years. Friendly, fast, quality service and always at a fair price. Would recommend to anyone!
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September 2023 by Theo Noe
Highly recommend!! Taken my cars to Billy and Cheryl since 2007!
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August 2023 by cecelia moritz
Really good folks. Do great work
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August 2023 by Susan Y.
I had an appointment for an oil change. When I arrived Cheryl was distracted so I just stood there a few minutes. When I reminded her my name and appointment time, she said I would need to leave the vehicle. I reminded her I made the first appointment for the day, many weeks ago-as she suggested on the phone , she bluntly emphasized she was taking care of her "really GOOD" clients first! I repeated what she said, because I was in dis belief of how she spoke to me!!!! She said yes! I walked out and happily took my business elsewhere.I have no problem of past work, as Billy explained needed work the time before to me. But the receptionist, Cheryl was rude and nasty to the clients!! No thanks!
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February 2023 by Michael Bruce Martin
Great group. The only bad thing to say is... they're too good and tend to have a waiting list. Lol. That's a good thing in this business.
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January 2023 by Divine Diamond
Willard's was recommended by a friend of mine, she told me that I would get fair and honest auto service there. The office staff was very kind and honest with me, they even top off my fluids for free. I highly recommend Willard's Auto Services. My friend was absolutely right when she said I would receive very kind and honest service there.
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July 2022 by Marcus Aurelius
Fast, friendly...everything the other reviews said. I brought my 2010 Jeep by to help find the source of a strong fuel odor. Billy took it in within days and had it diagnosed and resolved within hours (not counting shipping time). He offered to let me swing by to see the leaking part before replacing it which speaks to their character and integrity. It's just good business. Besides this review, I would recommend to friends and family. Thanks to Billy and the rest of his crew!Service: Engine repair
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July 2022 by Jimmy Wilkins
Excellent service and staff. Always a great experience. Just like a family atmosphere! Would take my car no where else.
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June 2022 by Caleb Bryant
This shop is truly the best shop I have ever had service work done. They were referred to me by my father and they have yet to let me down on any of the vehicles I have brought in over the past 15 years.
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April 2022 by Robert Hodge
Bill Michaud and Co. do an outstanding job. Great service, timely repairs and thorough follow-up.
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April 2022 by Frank G.
I've been using Willard's for years. Recently my son's vehicle was having power steering issues. He's going to school at UF so we took it to place in Gainesville. They said multiple things were wrong and wanted $3,000 to repair. I went to Gainesville, picked it up and brought it back to Willard's. It was only a power steering hose. Total cost approximately $200. They are always honest and reliable.
