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October 2024 by Vickie Brown
Needed help today with a step stool that needed new feet! Not only did Tim find what I needed he installed them for me. This is not the first time he has gone above and beyond. When I thanked him he said he is from old school hardware. That is so rare today. Thank you Tim.
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September 2024 by David Jones
beautiful store
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August 2024 by Barbara I
Turner Ace Hardware, Marsh Landing, Jacksonville Beach is as close to an old-fashioned hardware store as I have found in Jacksonville. I had a issue with stripped/worn-out screws on an old pole saw. Assistant Manager Tim replaced the old and put in new components. He made sure everything worked like new. He also adjusted another part of the pole that was loose. The pole is working great. I was charged only for the screw parts. I offered to pay for the labor. Felt deserved. Tim's upbeat answer: This is on us (Ace). Happy we could do.
What an attitude and approach for a business to. have.
Turner Ace Marsh Landing is my hardware store!
Nick at the front counter also very helpful.
Thank you, Guys!
Barbara
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August 2024 by M. Santos
We always enjoyed this particular Ace Hardware store when we lived in JAX, but don’t visit it often as we have moved from the area. The associate who was near the back of the store (near the bathrooms) went out of her way to help us find what we were looking for, arrange for the large size item to be removed from high on the wall, and facilitated us through the checkout process. She also advised us on “Sun & weather resistance” of the large plant we’d thought to put on our front porch. Super helpful check-out clerk, as well as the young men who helped take the large item off the wall and wrap it up in bubble wrap for us to transporting it to its new home.
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July 2024 by Irene Schuyler
Guy behind counter couldn't say hello or be friendly at all. As usual my Ace rewards were useless. Spent 76$ and my 15 $ rewards coupon could not be used. Why bother sending them out? Not going back.
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June 2024 by Brandon White
Walt is so cool!
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June 2024 by Michelle Davis
Turner Ace Hardware is the best! Tim and the closing crew went above and beyond to provide me the best customer service today! Thank you so much!
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June 2024 by Jill Banta (Jillianne)
Beautiful store but very expensive!!
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May 2024 by Theresa Williams
Very nice store, fair prices. I like the rewards program.
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May 2024 by Frank Durbin
Great staff! Great prices! Great selections!
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April 2024 by Valerie Gatua
This store has unique items that you normally wouldn't find in other locations. It's large and well organized. Good customer service is becoming scarce with the times but its not lacking at this location. The staff are very helpful which I really appreciate as an amateur DIY-er. Also check out their adjoining furniture and garden shops. Just throwing this out to the kind universe, if someone wishes to gift me with a mini green egg ceramic grill/ smoker, they carry all sizes at this location !!!! ?
Happy shopping everyone !!
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April 2024 by Kelly Russell
Great customer service!
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April 2024 by K H
The staff here is always friendly and helpful.
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April 2024 by Charlotte Schlickbernd
So many great finds when my husband is shopping.
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March 2024 by j D
Ace is the place..
