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December 2023 by Maureen B.
They don't have their act together. Messy, rude, pick-up is all screwed up and my last wait with dozens of others was over 2 hours...after we'd been told our orders were ready. Check out lines backed up. Some nice associates, but crabby and rude associates are tolerated by personnel. Don't be surprised if your eggs are broken back in pick-up or delivery!
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November 2023 by Tricia M.
I have to say, I had the best Thanksgiving pre-shopping experience at our Inverness Walmart yesterday. I am expecting to host 19 tomorrow so I had a big shop. I was so happy when I got my overflowing cart to the front there was a cashier named Russell available with nobody ahead of me! He got a second cart so we could fit them as we bagged everything, and was so cheery, patiently working through my pile. Then another superstar, Angel, came and helped me push the second cart to my car so I could get all these in 1 trip. Both so pleasant and helpful, I am grateful they made this a easy as can be. Thank you Walmart for hiring these 2 great team members, and thank you Russell and Angel, I appreciate what you do. #Walmart #Inverness #customerservice
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April 2023 by Sandy P.
This Walmart store has a terrible customer service manager. We have a healthy foods card that allows us $50.00 worth of free groceries per month but we have to use it at Walmart. The cashier we had apparently was not trained correctly on how to run the card and kept telling us it was declined so we paid with our debit card and when we got home we checked our healthy foods card balance and the charge did go through, so basically we were charged twice and Walmart would not give us a refund or a store credit, actually we were just blown off. Apparently they could care less about senior citizens having enough money to buy their groceries!!
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January 2023 by Dressy G.
If you want to be criminalized for spending your hard earned money, Shop Walmart ! They will stop you at the door to ask for your receipt and measure the items in your bag against the receipt, just because you are probably a thief. If you use the Pharmacy at Walmart for your medications, they will ask you 20 questions about your medication before filling the prescription, lie about the time the prescription will finally be available and have no issue whatsoever about having you come back 2 or 3 times for that prescription, despite gasoline costs to you, all this because you are probably a drug addict. Need more shaming for being a decent citizen ? No problem ! Walmart employees will belligerently walk in front of you, cutting you off many times through your shopping because you are just not important and they will happily back this up at checkout, making you check out your groceries and bag your groceries in that little slot, if you can get through the self-checkout register without it malfunctioning. See, you should have a Master's in computer science, but you don't and Walmart will remind you of that because you are probably a drug addict criminal they do not need.
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September 2022 by Roberta R.
I use Walmart for delivery groceries and have been pleased with their service for several months. I am home bound and they have served me well. One thing though, they don't always have all my choices on my list and sometimes they go through different store to fill the orders than the local store and I'm charged delivery and handling for each item. That adds-up fast of they keep in you posted on the progress of the delivery Publix is the best service and timing. Their prices are increased on the individual items, it adds up. Walmart is best shoppers Publix is best service.
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May 2022 by Judy V.
We are so Thankful to All the Walmart Cashiers, Associates & Personal Shoppers at this Gulf to Lake, Inverness, FL location. The staff has increased since the Covid lockdown, so there is plenty of Customer Service personnel on the floor in store if needed. The Personal Shoppers who pick our orders & those Associates that bring the order to the Reserved curbside pick up spaces, do a Fantastic job. Rain, Heat & Humidity, bright mid day Sunshine. With ALL the Newbies moving into our wonderful communities, utilizing the Curbside Pick Up is absolutely amazing for quick, easy Online Ordering and a scheduled time to collect the order! Walmart plus with Delivery option is a great way to maximize your shopping & time. Either way, Walmart has been a Life Line during the past 2 years & we recommend this location to everyone. They work very diligently, cheerfully, quickly to serve their "Neighbor's".
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December 2021 by Vonny W.
It's your typical Walmart. It has everything you need. Fresh veggies and fruit cleaning supplies and everything else you need for the house
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November 2021 by Keith T.
Walmart Pharmacy.......just an unnecessarily difficult experience. Wife gets out of the emergency room. Dr there sends Rx to Walmart Pharmacy before 10am. Stood in line for 20 minutes at noon to be told to come back in an hour. Went back into a LONGER line at 230 to be told to "come back" and "how busy we are". Finally got smart and started checking the Walmart app. After 7 hrs of no update we called the pharmacy and was told "tomorrow by 10am"!!! Typical Walmart Customer Disservice!
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September 2021 by K B.
Went in for a couple of things. No registers open except self check out. There was a pile of dog crap in the middle of the floor. No one came to clean it up the whole time I was in line. It took me 45 minutes to finally get checked out. Walmart is a joke!! I'd rather pay more and go to Publix for now on.
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June 2021 by Sandi W.
Most of their plants are dying. I wanted to rescue a bunch of them and bring them back to life so i asked the manager for a discount. She had a poor attitude and only offered 10% off. That wasn't enough cobsidering the shape they were in. I'll not buy plants there ever again.
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May 2021 by Stephen M.
Liquor store staff are rude. No greeting or thank you after patronizing the store. An old 6' tall woman cashier actually said "your welcome" to me, after I paid the bill. AMAZINGLY IGNORANT PERSON
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January 2021 by Bob A.
i buy most everything at this store and very happy except the auto department. the lady is great but others need an attitude adjustment. i bought 3 batteries and overheard one of the employees very beligerant to a couple customers i was service director for a local car dealership and my/our moto was _ -YES WE CAN but i heard an employee say the idiots think they are the omly ones needing tires. also there were customers in line the lady was very busy and another employee i tnink shop foreman was standing with coffee in hand never even reconized the waiting customers. what a bummer. attitudes awful. just thought someone needed to know
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July 2020 by Gary H.
I agree with Mary C. from two days ago. We went into Walmart today with our masks properly placed. Immediately we saw numerous customers with masks draped on their chins. One woman in the meat section was talking on the phone for several minutes with a mask around her neck. Everywhere we looked customers with nose & mouth exposed. Then in complete horror I discovered why! About half of the employees had either nose or nose & mouth exposed!!! I do appreciate those employees who are safety conscious & have the good sense to properly wear their mask. I do not appreciate the many employees that follow the lead of the supervisors/managers we saw who had dangling masks. Now I know "the rest of the story" customers don't wear masks properly when Walmart personnel have NO respect for them.
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July 2020 by Mary C.
If WALMART wants its customers to wear masks and they have a BIG banner outside the store stating this requirement is mandated by local ordinance, which it IS NOT, this is strictly a WALMART CORPORATE POLICY, then you must require ALL your employees to wear their masks properly. Your banner states all customers must wear their mask over their mouth and nose while your employees have their noses hanging out of their masks. I completely understand how hard it is to work for hours at a time breathing through a moist, hot mask. I feel for your employees BUT if you impose this on customers you need to prepare yourself for the MASK POLICE. We, your patrons will not sit back and let you virtue signal via your corporate policy while your employees don't even adhere to this new, ridiculous requirement.
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July 2020 by WJ N.
Welcome to the Big Top! It's always a wonderful time at the Circus. This is the famous, one and only original Citrus County Walmart. Everyone has a good time here. Come to watch or come to buy. I have been using the App with free curbside since the quarantine in Florida took effect in March. They do a great job getting you most of what you order correct. Inside is not always easier with the crowded lines due to less cashiers in place.
