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March 2024 by Patricia Otis
All two Apple gift cards from the Walgreens on Apopka. They didn’t bother marking, which one had what amount on it just threw them in a bag and then told me there’s no way to check the balance whatsoever bought is guest for other people.
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February 2024 by Kathlene Lima
I just called to check on 2 prescriptions. I’d requested them via app 1 over a week ago. I requested 1 today. They never indicated on the app that They were sent to my doctor for refills. Same as one last week.The customer service rep was unbelievably rude to me, would not listen and she hung up on me. I called back and I was helped. It turned out that they were never sent to my doctor. Something has change with this store.I should not have to call for status and my issue could not have been solved by the customer service number. I still can’t believed she hung up on me and I wish I had listened to her name.Kathie Lima
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February 2024 by Jeremiah Fallos
Head pharmacist refuses to fill much needed prescription or even start an alleged "process" to start filling them. Call center less than helpful. Consumer beware.
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February 2024 by Marla Maccri
Very busy and long wait need more help in pharmacy but employees are great. The ladies bathroom is in great need of scrubbing, it was gross.
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January 2024 by Cindi Conley
The pharmacist are a hit or miss at best, have had horrible experiences there, done.
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January 2024 by Sandy Nicolodi
I was there on Christmas day in the pharmacy. Marisol was a condescending, mean, insensitive person. Why would you allow someone like that being around people that are dealing with health issues? Have you become like every other business? I will never be back
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December 2023 by Carlisle
Went to pickup a photo and a woman in a blue shirt was incredibly rude. She asked what I was there for, I said to pick up a picture, and then she looks at me and shakes her head in annoyance like I was supposed to read her mind, then asked for my last name.
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July 2023 by Kristi Garcia
Prescription said it was ready through text and the app. Drove down to pick it up and the technician was less than pleasant informing me it wasn’t ready and it still needed to be reviewed by the pharmacist. Had to wait 40 minutes because I was sent to the back of the line but it took the pharmacist 2 minutes to have it back up to the counter for me to check out.Transferring my husbands prescriptions to Publix in Inverness. These were the only ones left at Walgreens and after today we are done.
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July 2023 by Kerry Gonzalez
We sat in the drive thru pick up window for 25 minutes and oh I'm still waiting. Staff who was there was nasty and rude. Getting my prescriptions moved to another store.
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July 2023 by Kristin Joralemon
The store is very busy and gets overwhelmed often. There is almost always a decent wait. They, “lost,” my med that helps me walk…it’s EXTREMELY time sensitive that I have it. They thought it went to another location down towards Orlando by mistake, but here we are a week later and nothing.
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June 2023 by Al Hahn
3 chances and they always screw up the scripts. Couldn't quote costs and wouldn't accept Single Care. Never again and you all can find better service anywhere else!
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May 2023 by Elaine Duval
If I could give -0 I definitely would. I called in my prescription for refill on the 1st of April only to be told it we’re out and had to order it and I would receive a call and a text when it came in. Today is the 16th… I just called and was told the prescription was ready on the 8th. I went to pick it up and was given 3 mths worth of medication (I take a shot every two weeks) and it was room temperature. The medication has to be kept in the fridge. The Pharmacist argued with me that I had 30DAYS to use the medication once it sits to room temperature. It took me FOREVER to get it in her head that the prescription was a 90 day supply and that I couldn’t use 90 days worth of injections in 30 days. Now I have to wait for them to order it again. This place is so incompetent ?
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April 2023 by vicky lacoe
Great customer svc n nice items on sale
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April 2023 by steve soszynski
the worst pharmacy service by far...they are so unorganized,and rude also...the manager could care less,will never set foot in there again....no stars !
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April 2023 by Michelle Henderson
I refilled my prescription using the automated system, it said my prescription would be ready at 10:45 am. I arrived at 11 am and the tech at the window with a bad attitude said we’re running behind come back at noon. Think maybe a courtesy call would be more professional?
