O'Reilly Auto Parts in Inverness provides excellent and outstanding customer service. The staff is friendly and very helpful, going above and beyond to assist customers. They answer installation questions and offer assistance with parts and services. The team treats customers like friends. While they carry many parts in stock, they may not locate every part for older vehicles. The service includes efficient help with transactions, such as easy returns with a receipt and minimal wait times. This store earns loyal customers who appreciate the committed, helpful service, making it a first stop for auto parts needs.
Great auto parts store. Have always had what I needed. Today the manager went above and beyond. I had gotten the wrong parts (my fault ) had my truck taken apart. He sent someone with the right parts. No hassle and very helpful.
May 2025
Had the parts I asked for, ended up not needing them, came back with the receipt and easily got my money back. Friendly staff and less than a minute wait when I walked through the door.
July 2024
Ask for Sean. We were treated like friends at this store. Very helpful. They had the part we needed in stock and were very helpful with answering installation questions.
