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June 2023 by Cathy U.
I purchased my car from Luv Chevrolet 9/23/2021. I purchased and paid for an extended warranty. By 11/01/2022 Take 5 oil change business noticed that every time I went in, it looked like I had an oil leak. During this time the shade on my sunroof shade snapped back and broke. I took my car to Starling Chevy and showed them my warranty. They told me that it had expired, mind you, I paid for a 5 year extended warranty. I went back and forth with Luv's about being covered, they FINALLY told me that the "finance" person checked the wrong button so I in fact paid for a worthless warranty. They FINALLY said that they would "fix" the sunroof, I also mentioned that my car was leaking oil that needed to be fixed.They "fixed" my sunroof and replaced the oil pan. (This is important) I have since found out that the oil pan was "fixed" BEFORE I purchased the car, so Luv's knew that there had been a problem before with the oil pan & just "re-fixed" the oil pan.I took my car BACK to Luv's as Take 5 told me that I STILL had an oil leak. They changed the oil & said, well it looks like it's the upper part of the oil pan that is needing to be fixed and that will cost me about $3,200.00. These are not an up and up company, stay far away from this company as they are definitely not an honest company. I guess they figured I was just a stupid lady (which I guess they were correct as I paid them money just for the heck of it) So I need to get this oil pan fixed, again no extended warranty. I'm not sure that there are any decent car dealerships out there. You hear about this all the time. I went to this dealership because a friend recommended, do your own research, stay clear of this dealership.
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June 2023 by Jody M.
They did not go above and beyond for me. Finance treated me well but they tried their hardest to get me to finance my vehicle, also got me with a 10,000$ mark up on the msrp as well. I'd never go back here again though so lesson learned. John the sales person told me they didn't have mats for my truck which is bullshit when you are paying thousands of dollars.their dealer fees are ridiculous, sticker price was 35000 walked out paying 43 it was my fault for falling for it, but thank God when I traded it in at Village Toyota , they treated me the best and gave me a decent deal for my traded. But they had explained to me how bad they screwed me on my deal. Village Toyota will not get you for a $10,000 markup but other dealers like a Love Chevrolet will if you go to this dealership make sure you know what you're doing before you get a vehicle here. John was a nice guy, but he did not go above and beyond for me.
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June 2023 by Ruby C.
Fuck This Dealer Ship and everybody working here too, Punk ass mothe foke make me drive 1 1/2 and then tell me the vehicle sold, These people fuck their mother for a dollar. Their word don't mean sheet to them. these is the voice from a very mad costumer.
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June 2023 by Mary O.
We have used this dealer for many years and have always been treated fairly and have received excellent service AFTER the sale .
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May 2023 by R D.
Got check engine light on my new corvette. I call and was told not to bring the car in until the check engine light was flashing. I explained the code was embedded and I had it read. I was told again don't bring it it in. It has not shifted gears twice. I have owned chevys for years. I know to pull over and call a wrecker if I get a flashing check engine light. I called back and talked with another write up person. I was told to bring the car in the following monday. I did and was told I was supposed to bring the car in on Tuesday. I showed them the Pat reminder they sent me. They were sorry. I was assured that they would address the problem on a Tuesday. I took the car in again. I was told they wanted to clear the codes and go for a drive. A half an hour later they changed their mind. Wanted me to come back in 10 days and plan on spending the day. They do not have loaners nor were they willing to take me home. They want me to drive a car that has transmission problems. Make a third trip to their dealer. And spend the day waiting to see what happens.Today I got a notice from them that my service was completed.These people are clueless. They will tell you anything. They can't even figure out when and what they want to do.
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March 2023 by Evan G.
I always shop between dealerships for best price. They were quick to respond I will give them that. However you NEVER want to take the first offer from these guys. They threw a 20% markup over MSRP on a Bolt I was trying to purchase. That equates to a $6000 markup over MSRP!! I can only assume there finance dept is equally as crooked. See attached photos of MSRP AND DEALER OFFER. Not shocking they did not put any relevant dealer info on the offer so they can say it's not theirs, but it is.
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February 2023 by Cindy S.
Took truck in computer issues. Brand new. Stayed 2 days. Went to pick it up and it's yellow from pollen. Would have been good customer service to have washed it before returning customer.
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February 2023 by Anthony M.
Hello me and my wife got a suv that we didn't Want they charge 7000 dollars more than theCar is worth it's not right will never buy a nother Vehicle from them please people go somewhere else
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January 2023 by Joann M.
I wouldn't even give this place a rating! They do rip off seniors!!!! Bought a used car for more than double it's worth, then a week later had problems. When I brought it back they said they would work with me, Ha!, Then a slap in the face, They over charged me for the work that had to be done and kept the car for 4 days! The repair should have taken a few hours.They must really need the money bad because they make their money by ripping people off! I wonder how they can sleep at night.SENIORS AND OTHERS. BEWARE. DONT GO TO LOVE CHEVROLET!THEY ARE CROOKS
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March 2022 by Nancy A. Banville
Great staff and friendly, professional service. Gave me a good deal to get out of an awful deal I made in Wildwood. THANK YOU, LOVE CHEVROLET. Give 5 stars.
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March 2022 by Phillip A.
Ok - let me start by saying I have reviewed Love Honda a few years ago, so pulling into Love Chevrolet, I was apprehensive. My wife needed a bigger truck, we were looking for a 3/4 ton, and right now trucks are hard to come by. Chip shortages, Covid, etc. We stopped at Dodge, and no trucks were there. I have special Ford Pricing on a build to order, but that would take 8 months to a year. We pulled into Love Chevrolet and there was a truck parked there in customer parking. A "Greenburst" Chevy 2500 LTZ with the Z71 Off Road Package, Leather interior, bedliner, gooseneck package. We opened the doors, key was there, wife climbed up inside and started her up, 6.6 Duramax. The smile on my wifes face was immediate. She had a GMC Sierra 1500, the dash is identical, then she noticed, it's got the bench seat up front, that's a bonus, this truck checked all the boxes. We sat inside the truck a good 10-15 minutes, then climbed out, went to walk inside and that's when we found John, the sale guy who took care of us. We asked about the truck, and he informs us it's up front because someone had an appointment at 9:00am to come see it, it was just delivered that morning. Well, it's just before 11:00am, the guy never showed for the appointment, so we asked if we could take it for a ride. He takes my license, gets us a tag and off we go. Needless to say, my wife is in "love" - So we get back from the test drive, and we talk about price, trade in, etc. Now my wifes trade in is at home, we are in my Bronco. So she stays there and starts paperwork, I drive home to get her truck. I get back, and we are now talking price. They gave us exactly what we wanted for our trade, they removed exactly what I asked them to remove from their "dealer add ons", we negotiated a fair deal in today's absurd market of "Market Adjustments" - getting the best deal on a truck that will last a lifetime. Meanwhile, during this time spent at the dealer, EVERYONE was checking this truck out. So I will honestly say I was very impressed, and very thankful that they worked with what we requested on trade and other concessions they made to put us in that truck. Based on my opinion on the other Love Dealership, this dealership has my vote of confidence. I see some poor reviews from 2018, but will honestly say I would look here again for a deal.
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January 2022 by Melissa King
I am EXTREMELY upset for my mother who is dealing with a terrible purchase from this dealership! They are not trustworthy and talk down to customers. Be very cautious from buying from this Love Chevrolet. If you get into business with them you may end the business relationship with LOVE LOST!
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January 2022 by Melissa K.
Absolutely terrible! If Florida had the Lemon Law I would have exercised it from the vehicle that was purchased at this dealership. Be very cautious to buy from them you will be paying thousands of dollars to fix problems before you even make six months of car payments.
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December 2021 by Kenneth B.
Stay away.....this dealership is nothing more then a SCAM. The older heavyset sales manager is a complete lier and rude at best. The owner needs to replace him. He tried to sell me a used car and make a $5000.00 profit.....what a Moron. Their word is worthless and non trusting. Don't waste your time....look elsewhere.
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December 2021 by Riva Teem
My purchase of a used vehicle was a very positive all-around experience working with Cameron Cleary. I’ve just had my first servicing by their service department with Cameron Copas as my service advisor and was very pleased with his professional demeanor and handling of the entire process. I’m impressed with Love Chevrolet and their professionalism!
