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August 2024 by vicky lacoe
Super good customer svc
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August 2024 by Trisha Berkebile
I like that I can just come in get what I need and go. The staff is very helpful as well, if they don't know they ask for help
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July 2024 by Robert MacCallum
The women that are working there know nothing about cars. Only what their computer tells them. I miss the old days when every car part store had reference books that tells you what other parts will CrossFit on other vehicles
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July 2024 by ADAM WHITE
I would just like to say that crystal river should start with going to class under the customer service manager Dylan he’s also the parts guy I just want to say his professionalism is higher then anyone else and he should get praise he handled the situation crystal river auto zone failed to do so I spend thousands of dollars here and I don’t want to have to choose another auto parts dealer and because of Dylan I will not but I will not go back to crystal river auto zone they need to get there customer service skills in order if they want to survive in our small town thank you agin Dylan for ur hard work I do appreciate
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July 2024 by Digital.blonde
Customer Service Manager is the absolute best manager I have ever interacted with. Thank you so much for doing the right thing and taking care of me and my husband. The man deserves a raise and a real “ Thank You “ from the people up top because HE is the reason I will always come back to the Inverness location. Thank you again for being respectful and professional.
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July 2024 by Greg Vernak
charged me over $8 for a 1ft piece of gasoline. When I realized that, went to advanced auto for another piece, it was only $2. Called the manager why the difference, basically told me they have been out of low pressure gas line and to bad! Poor customer service!!!
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July 2024 by Barry Sims
Bought boat battery. Had the battery that I needed.
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July 2024 by Carlos Calle
Horrible customer Service. I won't mention her name but she should be fired. Never seen such a racist place in my life. I served all over the world and to face this is outrageous.
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July 2024 by Chan Seehusahai
Louie ran a reader on my Dodge caravan. Computer spit out a few issues. Dillion took over in store. Knowing that I didn't have a lot of mechanical knowledge he took his time to explain how parts connected involving radiator fans fuses especially sensors and how parts talk to one another. I wasn't rushed. Will definitely make Inverness Auto Zone my go to store. Looks like a clean well stocked store.
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July 2024 by matthew mattox
Kyle was great. If you ever have an auto parts question, or need help with your car, he's the absolute Go To Guy.
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July 2024 by James Lynch
Brittany went above and beyond to help by calling around to get me the right parts
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July 2024 by Craig Trippett
Brittany johnston went the extra mile and helped me put my battery in the rain
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July 2024 by Marjorie Stewart
Brittany did an excellent job with helping me. She was professional, knowledgeable and fast. She went over and above. This is an excellent store
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July 2024 by Susan Pease
Manager and staff are fabulous! Replaced my battery in my Mercedes E550 with no problem after 3 other places told me they wouldn't do the work. Thank you!!!
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May 2024 by Amanda Byrd
The reason I didn't rate higher was due to cashier and manager ignorance in explanation of core charges deposits. When someone uses their debit card for a core charge it would be wise to inform the customer that the cite charge will be returned to the debit card verses getting it back in cash, it would have saved a tremendous amount of aggravation and frustration when customers are returning the core items. Management should coach team Members on how to explain core deposits are returned to same form of payment in which it was received.
