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July 2024 by amanda childs
I had a fantastic experience at this store thanks to Mary Grace. She was incredibly knowledgeable and patient while helping me find the perfect harnesses for my dog. She took the time to ensure each harness fit comfortably and explained the benefits of each option. Additionally, she guided me through the selection of treats, offering recommendations based on my dog's preferences. Her friendly and professional approach made the entire process smooth and much more enjoyable. Thanks to her assistance, both my puppy and I are thrilled with our new purchases!
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July 2024 by Eric Kroungold
Incredibly nice and helpful staff!
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July 2024 by Barb Peterson
I shop and deliver for Doordash; finding pet toys and snacks can be time consuming. Today, at this location, I was greeted and fully helped by Garrett. He was super helpful and knowledgeable. Also Joshua the cashier was very friendly and professional. This is a good place to go for your pet needs!
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June 2024 by Andrew Ollikainen
Good selection and helpful staff!
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June 2024 by Christine D.
Staff is always friendly and helpful!
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May 2024 by Monica NP
Too bad I'm unable to leave LESS then even a star. Robert, the store manager at the Indian Harbour location, needs to brush up on his customer service skills. Bad attitude and condescension from management, WOW! is really all I can say. Be weary of online order fulfillment. Their site states an item is in stock and it is not they will still place a hold on your funds. Its the customer who now has to contact PetSupermarkets corporate office to cancel the order and wait for their system to release the charge so your bank can remove the hold. By the time everyone has had the appropriate number of business days I have been informed the funds will be released in 7 business days (hopefully)! Or the other option is to do nothing and after 2 days the order will cancel itself and start the process of releasing your funds back, so now we are at possibly 9 days before I have access to the funds. So at this point my I have over $300 tied up and still need pet food. All for an order they falsely charged out before knowing if it was even truly in stock. I'm only one person, so my decision to no longer patronize PetSupermarket won't really matter in their big picture, but with feeding 3 cats and 3 larger dogs ranging from 65 lbs to 95+ lbs the amount of money I spent with this business on a monthly basis will be spent elsewhere. PetSupermarket has seen the last of our hard earned money!
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April 2024 by Nora Spradlin
Very helpful staff ! Nice clean store we will definitely shop here from now on
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February 2024 by J&A P.
Great selection of high quality dog food and very helpful staff!
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February 2024 by Viajera 07
Really enjoy shopping here with my little Doxie. The staff are so friendly as soon as we walk through the door. My little puppy gets all the attention she needs and leaves with a treat! The staff are very knowledgeable, and accommodating. Store has a great selection of products and they have weekly sales w/ great prices!
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February 2024 by Louise Cudney
Had the dog treats I was looking for. You priced matched for me so I was able to save. Thanks!
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February 2024 by James Williams
Friendly staff great prices
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December 2023 by Barbara Lizardi
Am new to the store and I was greeted by one of the employees. Bought some items and signed up. Am very happy with the entire time there,
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August 2023 by Kimberly Huerta
Great service and the animals seemed healthy with good care in the store
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August 2023 by Kira Baker
They called me in for an interview and promised to follow up. They never followed up with me. I felt that my time was wasted.
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August 2023 by Don Farnsworth
Always a great experience
