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September 2024 by Sari Wakefield
I have been a customer for more than 30 years. This year I was dropped based on an accident that was not my fault. State Farm spends $1000s on marketing with “Jake” and “Luda,” yet will not fulfill agreements. I will never be a customer again. Progressive is now my provider, who has an amazing website, app, and customer service. Progressive is also much cheaper. I recommend Progressive over the State Farm rip off.
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February 2024 by leah n
Linda is a gem!
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January 2024 by Carolyn Korona
Great customer service! Linda is the best. The whole office is very nice and pleasant to work with. I've been a customer for years.
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September 2023 by Carrolyn Mcdougall
Twenty years with this agency. After speaking with my agent yesterday, I know now why they have such a lousy rating.Forty five years with state farm and it doesn't mean a thing.
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May 2023 by Mary-Ann DArminio
Employees friendly and knowledgeable .
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May 2022 by Kathleen Arcarola
Been with State Farm since 1988, have had over 130K in claims. They are nothing short of amazing! Love every single one of them. Kathleen A.
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November 2021 by Joanne Peabody
I won't say the lady agents name but I did not care for her demeanor
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October 2021 by Monica J.
Been with them for years for Homeowners. Horrible no customer service this year. Horrible. Changed Agency. The lack of follow up by Justin was incredible, cost us alot of stress and another 125.00 for a 4 point Inspection. Beware, choose elsewhere.
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September 2021 by Mami
They never respond to my quote reques.
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May 2021 by FREDERICK LUEHE
Bit of a Repeat shuffle finalizing Paperwork , which I was in person to do. Nice offices , very pleasant receptionist.No insight , and hopefully there won't ever be any , as to response time(s) to pending Insurance Issues.Would recommend for Now !Excellent Cost Effective Auto Plan .... Like up to 4x the coverage of my previous Insurer , at appx $80 less per month.
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April 2021 by Jeff Holliday
Always anove and beyond. Great insurance repa
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December 2020 by Andrea Wallace
They never respond to my quote reques.
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November 2020 by Ray Cybula
Be careful, have used them for the past 16 years for auto insurance, got a quote to insure a dirt bike, paid $100 for a year of coverage, a few weeks go buy and I get a bill for $168 additional, bringing the goal yearly premium to $268, I cancelled the policy as if I would of know they were going to increase the rate I never would of went with them, I was told I would be getting a refund, check came and was for $60, it was prorated of the higher amount, a few weeks of coverage cost me $40
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September 2019 by Ted Korte (Personal Profile)
Terrible service! They are very friendly and happy to take your money but if you need anything related to a claim they will pass you around until you just give up. This office doesn't even get along with their own claims office which is pretty telling. Tried to elevate it but Dan Barnett refuses to return a phone call or meet in his office. I just left State Farm after a loyal 35 years. I would stay away from this office before you actually need your insurance.
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February 2019 by Ted K.
Awful experience getting Dan Barnett's office to review a claim. They never call me back so I have to initiate every step of the process. Took months for their office to even get their claims department to call them back! They overlooked the most obvious components of the claim even though I sent pictures and sent me a blank form letter with no explanation. No follow up and they just don't care about their customers. They collect enough premiums to laugh all the way to the bank. Dan Barnett will not respond to emails or phone calls so I ended my 35 year relationship.
