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June 2024 by Mark Lyon
What can I say GREAT and now convenient store in the Hudson area!!!
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May 2024 by Dawn Ostertag
Kelly has excellent customer service skills. I had a problem with an item I purchased and he was very knowledgeable about my item and pointed me into the right direction very kind and well spoken. He helped guild me with the things I needed for a project of mine and is a great listener. All while muilti-tasking the register. Five stars!! Thanks again, Kelly!
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April 2024 by Danny Cottles
I had a bit of a confusion with a Harbor, freight deal that was going on for one of the ultra torque, Hercules impact gun and Cindy and Kelly both stepped in addressed my issue accordingly and went above and beyond to clear up my confusion and still process my deal which was awesome! Thanks again Kelly and Cindy you rock!!
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April 2024 by Bobby Kees
Good prices lots of items
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April 2024 by C J D
Exceptional Service and Leadership at Harbor Freight - Thanks to Mr. Kelly!I can't say enough positive things about my experience at Harbor Freight in Hudson, FL, all thanks to Mr. Kelly, the manager. From the moment I walked in, I was greeted with warmth and patience, setting the tone for what turned out to be an outstanding shopping experience.Mr. Kelly's patience is truly unmatched. He took the time to understand my needs and guided me through the store with expertise, making sure I found exactly what I was looking for. What's even more impressive is his ability to cater to customers of all backgrounds and levels of expertise. As someone who might not be the most knowledgeable about tools and equipment, I felt completely at ease under his guidance.But it's not just about the service; it's about the atmosphere Mr. Kelly creates in the store. His leadership extends beyond just customer interactions; he fosters a positive environment for his employees too. It's evident that he values and respects his team, and that sentiment is reciprocated. His encouragement and recognition of his employees' hard work do not go unnoticed.Thanks to Mr. Kelly's exceptional service and leadership, Harbor Freight has gained a customer for life in me. His dedication to providing top-notch service sets a standard that other stores should aspire to. In fact, I believe Harbor Freight would greatly benefit from promoting Mr. Kelly to Area Director. With his leadership, all surrounding stores could reach the same level of hospitality and service that the Hudson, FL store provides.If you're looking for a shopping experience that goes above and beyond, look no further than Harbor Freight in Hudson, FL, under the outstanding leadership of Mr. Kelly. Trust me; you won't be disappointed.
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April 2024 by ELLEN TRUMPER
The store is so clean and organized. I was greeted at the door. Staff very friendly and helpful. Found what what I was looking for. Great store!!!
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February 2024 by Prison Mike
More of a review of the company than just this location. Worst customer service I have ever received. Returned an item for $25 that never made it back to my account. I’ve spent hours of my time on phone calls between Harbor freight, customer service and my bank, and have yet to receive my return. You’d think the company would just give me a $25 gift card and call it a day at this point, to retain a customer. Used to work at a restaurant and saw hundreds comped every night just to keep people happy even when they didn’t deserve it.
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February 2024 by Kevin Wagaman
I'm just happy that they finally opened a store near me on 52 and 19 but I don't think my wife is.
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February 2024 by Steve Hamilton
Got some knee pads, good price
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February 2024 by Elijah D. (respectAll)
cashier lady deserves a pay raise
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February 2024 by Gary Coad II
brand new store. gr8 location. harbor freight has the stuff you need.
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January 2024 by Kelly Wooldridge
Great place to shop! Excellent customer service!
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January 2024 by Harry Wheeley
Great prices on tools
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January 2024 by Jeremy buzzin
Went to purchase multiple units of an item listed as being in stock on their website which unfortunately was not the case. An individual offered to assist in finding it was friendly, but not very knowledgeable about the specific item. Evidently it was a newer offering, and he enlisted the help of another person. After looking for several minutes in store and in the back, they determined they were out of stock, and blamed the misinformation provided by their website as being shoplifting. This was a 2.65ish item that is a foot and a half long so personally doubting that’s what the case was. The guy said they have no control over what’s listed online, which I believe, but wouldn’t it be great if someone could actually fix that problem once they realize it’s wrong? All the retailers have the same problem it seems, while the tech blows up faster than they can realistically manage in ways that benefit the consumer. Why hire customer service employees if you don’t allow them to full spectrum provide service?Rating 2 of 5 instead of 1 because of the willingness the employees had to help find the product.
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January 2024 by pepper LJones
Store is very well kept. Clean, organized, well stocked. Staff very helpful and lines move fairly quickly. Products are quality for a price that doesn't leave your bank account crying! Love this store and it's products!
