Publix Pharmacy at Waterstone Plaza in Homestead, FL offers a comprehensive range of healthcare services. Their knowledgeable and compassionate pharmacists provide patient counseling, immunizations, and health screenings. Customers can easily manage their prescriptions by downloading the Publix Pharmacy app to request and pay for refills. Reviewers praise the exceptional customer service at this Publix location. The pharmacy staff, led by Vivian, is described as engaging, caring, and attentive to customers' needs. One customer noted that the team, including Nadia, Samantha, and Emily, made them feel valued and went above and beyond to ensure a smooth experience, even when the customer was recovering from a medical procedure. Customers appreciate the pharmacy's efficiency, with one reviewer stating that their prescriptions were filled in less than 10 minutes. The staff is also commended for their thorough explanations and well-wishes for the customer's recovery. Overall, Publix Pharmacy at Waterstone Plaza is highly regarded for its knowledgeable staff, exceptional customer service, and commitment to meeting the healthcare needs of the community.
Vivian is godsent. I had so much difficulty filling a prescription at other publixes and she went out of her way to expedite it and help us. She is AMAZING! I wish there were more Vivian’s in our world
March 2025
There is a long delay in preparing the medicines, up to 3 and 4 days to deliver the order to you.
November 2024
One of the best pharmacies I have ever been to The women that work here are extremely knowledgeable and customer service is above and beyond wish there were 10 stars!
