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November 2023 by bob matheson
I called the shop to get a quote so I can present it to one of my clients. He is looking for a golf cart. The person that answered the phone hung up on me at which I thought it was an accident so I called back I got hung up on again, and just to make sure I was getting hung up on I called back and got hung up on again. It would have been so easy for him to say I’m not interested in selling you a golf cart. I’m only trying to find a golf cart for my customer. Unfortunately, there isn’t a zero on this review. Otherwise I would’ve pushed it.
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October 2023 by Sylvia Tomaselli
◦ I can't thank John and his team at Key Carts enough for their excellent service and quality golf carts. My purchase was smooth, and I'm thrilled with the performance of my new cart. If you're looking for a golf cart in Homestead, this is the place to go!
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October 2023 by D Toma
Our family rented a golf cart from Key Carts during our vacation in the keys, and it was the highlight of our trip. John was incredibly helpful in choosing the right cart for our needs, and the rental price was reasonable.
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August 2023 by lorena sanchez
Great experience at Key Carts! John was patient and worked with me to choose the cart that worked for what I needed. Will definitely be coming back if I need another golf cart rental!
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August 2023 by J Constantine
Recently had to take my cart to get serviced at key carts. After a quick discussion with the owner about the problems I was having they quickly got to work on the test. They finished the test that same day and my carts been working great since.
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July 2023 by Matthew Oakey
Friendly Management, nice assortment of carts, both New and Pre-owned. Big Service area. Good people.
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June 2023 by Fernanda Estenssoro
I've been a loyal customer of Key Carts for several years now, and they never disappoint. Their range of golf carts is extensive, catering to various budgets and preferences. Not only are their carts durable and reliable, but they also offer excellent after-sales service. John at Key Carts is always available to answer any questions or address concerns. If you're looking for a trustworthy and reputable golf cart company, Key Carts is the way to go.
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April 2023 by Marco de Oliveira
Needed to purchase a Carrier 6 Evolution wire harness. John made all kinds of excuses on why he couldn't order a wiring harness for me. I ultimately had a great experience with a dealer I called all the way in Ohio.I explained what I needed, and also explained my local Evolution dealer made all kinds of excuses, on why he couldn't order one from Evolution. Ohio dealer was taken back by that, and proceeded to order one with no issues!
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August 2022 by sophitlife
Key carts is always there to help. They have all sorts of services you can think of from buying a golf cart that you’re looking for, servicing, golf cart upgrades like new tires, headlights, adjusting the speed and anything more you can think of. They also sell luxury lance campers! Give John a call and he will answer right away or give you a call back as soon as he can. He is there to help with any questions or concerns. Don’t hesitate to reach out.
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July 2022 by Tomas Martínez
I don't advise anyone to buy in this place it's a scam he sold me a used car that didn't work the next day after I bought it the cart didn't work I went and changed a part for him he charged me 187 dollars and I only had one day of buying it we went and picked it up the next day he didn't walk either and so as not to bother him I bought him the 6 new batteries and he didn't walk either he took it again and put some cables on it that lack the charge meter it went in fine and came out without working I'll tell you something about this place I don't recommend it nor for repairs and it is not used to buy the truth that I feel scammed honestly this place does not even have the name if you do not want to be scammed do not visit this place not even to ask a question
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November 2021 by Anthony Mateo
Took my cart here for an electrical repair and I was quoted $100.00 for tow and $150.00 for diagnostics, after 2 weeks and supposedly 3 hrs of diagnostic time they couldn't figure it out. They wanted to charge $95.00 for each hour but couldn't give me an estimated amount of hours needed. Sooo I found that a bit shady and sent my cart to get picked up and to my surprise they had not even looked at it, the same tie straps I had put on it previously hadn't even been broken he blamed it on my radio wiring but didn't realize I had a voltage reducer on it, on top of all he charged me tax on labor, THAT IS ILEGAL IN FLORIDA UNLESS YOU INSTALL A PART. With that said I will let you draw your own conclusions.
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June 2021 by Jared Kirstein
Was here to ship a golf cart for a customer, all the way to NY. Great customer service.
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May 2021 by Ashley Torres
This place is a total scam! Came in for a simple battery purchase & ended up being tricked into buying batteries and a battery charger adding up to $1600.00. After not even 2 weeks the batteries we purchased are bubbling and smelling awful. Went back in to Key carts with golf cart in tow to see the owner John & he was most UNHELPFUL. Claiming nothing was wrong with the batteries just by looking at them he REFUSED to even do a simple AMP check for us and being rushed out at 5PM when his store closes at 6PM. He said all he could do was have us come back another day to run testing for $100 just to see if the batteries are the issue. After going to another local golf cart tshop, we were informed that the batteries sold to us by key carts are no longer being produced. Therefore the batteries sold to us were refurbished even though they were purchased for more money than the price of a top notch brand new battery. I called Key carts back to attempt and just return the batteries and go elsewhere and I was informed that they were final purchase. Save yourself the money and time and DO NOT purchase from JOHN @ Key carts.
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January 2021 by Raymond Watson
John was very helpful and the customer service provided was great. He truly cares about what you need and he went above and beyond to make sure that he had all of the information required to make the right decision in purchasing our first golf cart. He comes highly recommended!
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January 2021 by Maria Rodriguez
Great Hometown Dealer. No pressure sales people. We bought a golf cart last year from Riva. We had several issue with it and every time we brought it to the Riva service department they would keep the cart for over a month and the problem was not resolved. A friend recommended Key Carts in Homestead so we have them a try. They had a bad ITS sensor replaced same day and the problem was fixed I strongly recommend a smaller size hometown dealer as they offer fast and reliable service! Already referred a family member who is enjoying there new 6 seater a Club Car golf cart!