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January 2024 by Kalila Montgomery
My experience at this dealership started off very welcoming and wonderful, Cody was a incredible representative as he assisted me with the car I wanted. Not only was he great in helping me with this process he was a wonderful representative for the company as a whole. Personally, I will give Cody 5 stars as he negotiated affordable pricing while being a understanding human being, given this was my first car I would’ve brought by myself. However, the manager at this establishment by the name of Joseph was everything contradicting of Cody’s character. I was given a outrageous deal for the 2019 hyuandai Elantra, with 70,614 miles on the car with 2 previous owners. Myself and Cody discussed reasonable pricing deals for the car such as $13,645 as a potential deal as the walk-out price. However, the manger was very arrogant and priced the walk out price at $15,000. When I understood that Cody could no longer assist me in this process I ask to speak to the person who was behind finalizing the deal. I asked for the manager, Joseph came in to talk about the deal. My main concern was negotiating the reconditioning service as it was priced around $2,824 while explaining to me why he was not going to negotiate any lower for a fee that deals with servicing the car at the dealership, without having any paperwork showing the services that were actually done on the car, he stated that we (as customers) are responsible for paying for the lights, water, and utilities fees of the building. The price of the car was at 10,600 and I sincerely thank Cody for meeting me half way as I understand that Cody has to make his commission. What didn’t sit right with me is having another person in a manger position keeping his representative from closing a deal and making commission due to pure ignorance, as I felt I was being taking advantage of given this would have been my first time buying a car out. I intended to buy this car out as I am experienced in negotiating, but I refuse to be taking advantage of.
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January 2024 by S Walker
This dealership had my car since October 30th. I am just now getting it back on December 29th. The only reason I felt I even got it back was because I had to speak to a service manager who assured me that it will be back on this date. I told the service advisor the reason of my visit was for the cars oil consumption as well as an airbag light that was on. 2 months later I received the car filthy with the airbag light still on. The service advisor “claims” he was never told that the airbag sensor was on. So you mean to tell me when you got in this car to take note of the mileage the red airbag sensor didn’t stand out?!?! It’s even documented in the paperwork! I am beyond furious!
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December 2023 by Emily
I had an amazing experience at this dealership! From the moment I walked in, the staff was incredibly helpful and attentive. Their knowledge and assistance made the entire process smooth and enjoyable. I'm thrilled with my purchase and highly recommend this dealership for their outstanding service and dedication to customer satisfaction!
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December 2023 by yudy valdes
This is the worse dealer ever. Its always an issue. If your car breaks is a mission to get a loaner or a rental. You call and no one answers. I have been calling for days and leaving messages and one calls back. I don’t recommend at all.
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December 2023 by Aryel Rivero
My parents bought a car there and traded their old one in. That old car was bought by an employee of the dealership. That employee used the surpass that was left in the car for 3 months running up the bill and now is refusing to pay any of it back. The dealership just washed their hands and isn’t even trying to help. Two cars my parents have bought there and they were treated like garbage. Buyer and sellers beware.
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November 2023 by Shelecia Bartley
Can not recommend the service department.. Miguel was amazing. From start to finish polite , attentive and super helpful giving information about my car and when the services would be completed. If you ever need help as for him
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October 2023 by Reddy R
Worst dealership EverWhen i did phone call and enquired about the vehicle they said they have it and ask me to come and visit . Later after an hour i visited ,they are showing up all different vehicles other that what i asked for.. and they are convincing me what they had is best one ( which is lower trim level)This is ridiculous and they are convincing me to take another one..please don’t go to this dealership guysBe aware of it
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September 2023 by Joseph Brady
I have purchased 2 cars at Homestead Hyundai. 2020 palisade in 2020, traded that in for a 2023 Palisade in 2023. (I love these cars). The sales people are honest and will work with you as good as any dealership. The Service department is what really shines at this business. Because of the location I assume, it is very easy to get an appointment. The service agents are excellent, friendly and knowledgeable. Fast, friendly, and so far honest service is why I chose to leave a review. Sorry I can't remember the agents names, or the service manager on Monday, August 28, 2023 but they were extremely professional and knowledgeable helping to install a tow hitch and wiring. Thank you
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August 2023 by Lexie Molina
I would love to express that my experience in the Homestead Hyundai location was great! Alain (Finance Department) and Fabio (Salesman) went above and beyond their ways to assist us with our request in what we needed to do which was a buyout for my lease. Very responsive and attentive to us! Grateful for them! I would highly recommend this dealership!
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August 2023 by Kenneth Paretti
Exceptional experience from the website to the dealership to the seat of my new car. The dealership is beautiful, the staff was professional and courteous. The deal was fair and reasonable, and the process was quick but thorough. All of my questions were answered fully and completely. Hyundai is a fantastic product, but it is nothing without the sales and service support of a competent dealer.
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August 2023 by Fernando Vazquez
I visited the dealership with the intention of requesting a buyout of my lease in order to assume ownership of the vehicle. However, upon discussing the matter with the finance department, they declined to entertain the idea and stated that I must wait until the lease period ends in 11 months. I subsequently contacted Hyundai directly, and they confirmed that this information was incorrect, as I am indeed eligible to buy out the lease at any time. I would advise avoiding this dealership, given their handling of what should have been a straightforward transaction. It might be prudent to seek services elsewhere.
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August 2023 by Joseph A.
Look carefully before you sign. The car was advertised at $42,790 MSRP less a dealer discount of $1k. Plus $1k with conventional financing or a low HMF rate. When financing doc was presented they changed the discount to $500 AND tacked on options of $1,470 which was already in the MSRP; a $2K difference! They are shady, sneaky and down right criminal. You have been warned!!!
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August 2023 by Kathryn W.
Purchased a car from this dealership in April 2023. We are Georgia residents but were working in Florida at the time. They indicated it would be no issue. We were issued a temporary FL license plate with the understanding the taxes of over $1600 we paid would be sent to Georgia DMV. Still waiting 4 months later. No return calls from Lemay Martin, GM. Will be seeking legal action.
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July 2023 by Joseph A.
Look carefully before you sign. The car was advertised at $42,790 MSRP less a dealer discount of $1k. Plus $1k with conventional financing or a low HMF rate. When financing doc was presented they changed the discount to $500 AND tacked on options of $1,470 which was already in the MSRP; a $2K difference! They are shady, sneaky and down right criminal. You have been warned!!!
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July 2023 by George Parrado
Excellent customer service. Our sales person made the process seamless and was extremely helpful throughout.
