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October 2024 by Karen kegas58
In my experience I am very grateful for this place, I took my cats twice for an emergency and they helped me. On the last occasion my kitten suffered an injury and I had taken her to another clinic the day before visiting this place and in the other clinic they were charging me $1800 in total for everything they supposedly had to do to her, obviously I told them no because that didn't make sense, and I took her to Gilley Animal Clinic and they warned me that they were going to check her if the wound was too deep they wouldn't be able to treat her there but they examined her and it wasn't that serious, they only prescribed antibiotics and I only paid about $80 for the medicine plus the consultation. My kitten recovered 100%. Once again thank you for being so honest and helping us keep our beloved pets healthy at a very reasonable price.
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September 2024 by CRAIG KONING
Compasionate employees, good advice at a fair price.
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September 2024 by Cristina Perez
Honest, straightforward, no "exploratory" testing, old school but best school Veterinarian.
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August 2024 by Edelis C. Rojas Nuñez
The person at the reception mistreated me, it was difficult for me to speak English but I was trying and he treated me so badly, he tore the survey sheet in my face. And they never looked at my dog. I don't recommend the place.. I felt so sad for my dog. It smells bad, I suggest you work on having better hygiene, if that's outside...
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August 2024 by Monica R
Been going to Gilleys for over 20 years 3 dogs 1 cat. The service was great when Dr Gilley and Dawn front desk attendant and his wife were there. It has been going down for the last few years. The new front desk attendants are rude, they seem upset if ask questions, they rush you, just want to charge. You are not allowed to speak to the doctor or see what they are doing to your pet, you have to wait outside. I was able to speak to Dr Gilley before not sure who the Dr is now. Every time I go the prices keep going up and they always tell you they need to do x-rays and blood work, but don't show you results. I took my cat for what I thought was UTI, he was peeing very little. Kept going in and out of the litter box. They told me he was fine, but that he had a heart problem, charged me for another test and basically sent me home with no meds, after spending three hours and a significant amount. Is a shame Dr Gillety was highly recommended for how they cared for your pet. Dr Gilley was always there and kind to his patients and owners. It used to be the best place to take your pets. I will not be going back I felt I was overcharged for a terrible service. Still don't know what's Wrong with my cat.
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August 2024 by Claudia Elizabeth
The service they offer is very good but at the front desk there is a person who is very despotic and treats people very badly when they come to ask about something... I had that bad experience with that woman... I think she doesn't like doing her job. work ?
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August 2024 by Rick Kulczynski
The people took care of my dogs like they were their own children
The price for their services was very reasonable
I highly recommend the veterinarian clinic if you're in South Dade
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July 2024 by Alexandra Dagnesses
I brought my cat here last Friday, but I'm deeply disappointed with this vet. It was an emergency visit because my usual vet couldn't fit us in, and I felt he needed immediate attention, so I settled for coming here. That decision turned out to be a mistake. My cat seemed very down, and I suspected he was in pain, so I brought him in. They told me he had ripped out a nail, probably from being outside, and sent me home with medication, assuring me he should be fine and to bring him back if he wasn't better in two days.
Today I took him to his actual vet because i just had a feeling something was wrong When they did the exam I was in tears with what I saw. Each and every toe had a nasty infection which I had not realized due to his toes not having been spread apart. I had taken their word with it being only one nail being ripped out. But it was four FOUR!! On both paws. All 10 toes with an infection. I can’t imagine the pain he must have been in.
At his vet now, they've cleaned all his wounds and had to give him fluids because he had a fever of 103. When I called Gilley Animal Clinic, they apologized and offered to send his files to my vet, as if that could make up for their oversight. This could have ended very badly if I hadn't sought another opinion. They never properly cleaned his paw or suggested a cone to prevent infection. This entire ordeal could have been prevented if they had taken better care of him. I'm not sure if they lack experience with cats, but my cat is usually cooperative even when in pain. This whole situation is heartbreaking. I hope by sharing this experience, I can prevent this from happening to someone else. Thank you to Avocado Animal Hospital for stepping in and possibly saving his feet. The least I would have expected is compensation for his new vet bill I had to cover to get him the help he needed and they did offer to bring him in but I don’t feel comfortable ever going back after.
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July 2024 by Ifa dina
THEY NEVER ANSWER THE PHONE AND PLAY WITH THE Q STUPIDITY
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July 2024 by Leti Carrera
My pet is ill and nobody answer the phone, is very bad
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July 2024 by Susel Alarcon
Good services
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July 2024 by Marlohe Muse
Great clinic with fair pricing for urgent situations. They were able to fit me in the same day. You have to come in later in the afternoon or at least we did that day, but service was great. It was clean. They took my cat back and accessed the situation and gave me the appropriate prescriptions. Right in line with what I thought was wrong. The bill was reasonable. Thank you for your help with my kitty! Highly recommend!
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July 2024 by TTV JELLYROLLS_YT 123
Had an amazing experience at this clinic when I brought my dog in to get vaccinated was in and out in 30 minutes the staff was very friendly will be taking all my future pets here.
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July 2024 by Ivo Luis Martell
Kind workers. Not overpriced.
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July 2024 by Yolanda Leal
I don't like, every body have mad face, you can get in with your dog and is not ship, sorry are better places! and more considerate with you!