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November 2023 by Evelyn Lawrence
Excellent customer service from Mike today! I appreciate that my car battery was tested, the warranty was checked and it was replaced quickly. Thank you!!
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November 2023 by Priscilla Cowart
Mike was extremely helpful with the replacement of my car battery. He tested it out, found it needed replacement, found my info and gave me a new one. Then he changed it for me in the parking lot. Great service!
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November 2023 by Tayler Lord
I went into the store confused of what I needed to buy. Crystal helped me find what I was looking for. She was very friendly and patience. She was able to answer all of my questions and even recommended a air freshener. Every time I visit this location, the workers are always so cheerful and show great customer service.
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November 2023 by Kenneth Cardona
Exceptional service at this Autozone! Ricky went above and beyond when swapping out my battery. His professionalism and positive attitude made the experience smooth. This is definitely my go-to place for automotive needs. Thanks Ricky
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October 2023 by Niyanda PR
Mike definitely provided us with “WOW” customer service this morning. His assistance with checking, processing & changing our battery under warranty was not on a smooth transaction but a friendly one even in the rain. He’s an awesome guy with an amazing personality!!!!! Thank you so much for being the sunshine in our cloudy day.
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September 2023 by Tanuj Persaud
This AutoZone location (6845), in my opinion, is one of the best in the Homestead area. Today I visited this location twice and was helped by Mike both times. Mike is knowledgeable, courteous and helpful. Always ready to assist someone with whatever they need he made sure I had everything I needed for the jobs I was tackling that day. I highly recommend this location. The rest of the staff are also helpful and personable.
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September 2023 by Johan Figueredo
Would highly recommend to see Mike in this auto shop! He was VERY professional, VERY helpful and did everything he could to solve the problem I had with my car VERY quick. Will definitely come back. Thanks Mike for providing an excellent service!!!
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September 2023 by Brandon Patterson
Mike is a great employee. Checked the battery for me, came back faulty. Mike then checked to see if it was still under warranty even after I told him others have tried and could not find the battery under my account. Mike still did check and was able to find it under warranty. Mike was very friendly and has great customer service. Thank you Mike !
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September 2023 by Asmanic
Mike was a lifesaver! He corrected my oil selection mix-up and provided excellent service. Highly recommended!
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September 2023 by Rosa Arjona-Medina
The store manager, Crystal is amazing. The lady knows her stuff, works so hard and always with a smile on her face. She truly looks out for the customer. I’ll be a forever customer. I had the most positive experience I’ve ever had in any business dealing with vehicles (dealerships, auto mechanics, auto parts) none can be trusted. I recommend it 100%.
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September 2023 by ivan bautista
MIKE was great! Helped me figure out what was wrong with my battery. Also tried to charge it… and once we determined the battery was done. He suggested the best alternative. He installed the new battery just in a couple minutes and even gave recommendations on how to extend the battery’s life. 5/5.
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August 2023 by Andrew.M. Boruck
Ask for Ricardo. This Employee gave me specific step-by-step instructions & tools on fixing a valve cover gasket on a mini copper 2012. No more leaks, car is running perfectly!
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August 2023 by Derick R.
I've been here on 4 different occasions. Twice recently and twice about a year ago. All for the same reason, to dump oil. Every time I come to dump oil, the oil disposal is full. Although this has nothing to do with anything, last year i ended up spilling oil all over the trunk of car causing a harsh burning fuel smell that lingered for months, from transporting the oil from one place to another cause again the tank was full. This morning I packed the oil into the car in order to dump it after work. I got into a fuel smelling car to be met with "tanks full" again. It's even started to leak again a bit and I have to drive a few miles down to the closest auto parts to find another tanker.
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July 2023 by Kerric Harris
Omg.. I am a female customer which means I rarely know much about my car. I’m so thankful that I ran into your employee Roby J in store#6845 he was very attentive, helpful, and knowledgable about his work! He provided me with top level service. Which most of the time is hard to receive as a woman dealing with cars. Overall he made my experience a pleasant one. Thank you for employees like Roby J.
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July 2023 by Samantha Tully
Kennedy was amazing and helped me to get an accurate diagnosis on my vehicle. Great energy and opened the door for me when we exited the store and re-entered. Satisfied with the service. Thanks again.