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November 2023 by Jacqueline Perez
Half of the machines are always broken , paper towels are always missing. When you need to wash your hands or even clean a machine and after and before each use ,there are no supplies to do it with. This is because the front desk clerks are too busy talking and hanging out with their friends instead of doing their job...
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November 2023 by daniel hernandez
Had a guy get into my locker, don't know how. Ran me for 1400$ on credit cards called the cops for the report. The next time I went to the gym and asked the manager what are yall doing about it (like being more secure when checking people in) ... manager didn't even know. The lack of care is wildIt's Good gym as far as location and the amount of equipment, but the quality of equipment and how dirty the gym is... people throw the weights around and don't rerack the weights. The workers don't care about what happens there enough to make it a nice gym.
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November 2023 by Kayla Worschell
If there was another gym I can go to I would , this gym sucks because of poor management. I understand if you get packed that happens but when your machines are messed up and not lubed for months, that’s poor management. I have been going there for years and I have never had someone at the front desk ever say hi to me, they are too busy on their phones, which I find crazy. It’s over crowded, machines are messed up and never gets fixed , it’s sad because homestead doesn’t have many establishments, you would hope for nice things down here. Do better, take pride in where you work.
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October 2023 by Mercedes Calafat
I’m extremely disappointed!! This gym is nasty… weights everywhere or missing!!! Extremely pack for no reason.. these young kids take up machines and socializing on their phones instead of actually working out.. what Can be an hour work out takes you 2 hours.Napkins everywhere. Very unsanitary! The cardio machines half of them are broken or need some work! The basketball hoop is broken!! Ugliest net ever, how can people enjoy a game!! This is so embarrassing with homestead up and coming! It’s ridiculous! Do better 24 hour fitness fam’ oh yeah saunas broke. Again☹️☹️??? where’s the staff???
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October 2023 by Arali Hernandez
I always wanted to have an exercise routine but I didn't know how to start or what exercises to do until I found the Strength Training class this gym offers. So I decided to pay for the entire year to have daily access to this class. Unfortunately, when the instructor is absent, there is no one to replace her and the gym manager ignores requests to find a replacement in advance. I believe that this is a way of violating the contract that I signed where I paid in full for one year and the gym agreed to provide me with the activities and tools that I was looking for. Very disappointed.
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September 2023 by Giovanna Sunshine
Its honestly full of kids that just stand around talking occupying machinery without utilizing it, or just sitting on equipment while texting. It takes away from your workout they should honestly implement an age restriction of some sort had to wait over 30 mins for a girl to stop texting and use the leg press.
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September 2023 by Gabriel Montalvan
Dirty. Overcrowded at times. Filthy bathrooms. When they do decide to clean the club, they do so when the club is busy. What's the logic in that? On top of that, their facilities people will start cleaning and vacuuming within your personal workout space. Where do they find these people??? Members lacking in "gym etiquette." Member's don't re-rack their equipment and they leave sh!+ everywhere (torn up paper towels, empty water bottles, mats and other equipment). Adults who expect other adults to come and clean up after their nasty behinds. Been a member and observer here for more than a year. Club staff is hired and paid to hang out at front desk. If there's a Club Manager is a joke they're not distinguished from the rest of the group. Personal Trainers don't look the part. Quality staff members don't stick around long. The music is trash and the energy lacking. Club is full of potential, but is lacking in leadership, superior management, and quality staff. This club is here simply to profit off of the 24-Hour Fitness brand
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August 2023 by César López
Staff is very friendly and helpful but this is the most packed gym i have ever been to anywhere in the us even at 4 am you will wait in a line of multiple people to use anything better off doing push ups at home
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August 2023 by Veronica G
I’ve been a member since 2018 at this location and I have watched the steady and rapid decline of this place!!!Equipment don’t work or sound like it’s on its last leg, OMG the sauna and jacuzzi is disgusting. I don’t think that thing has been cleaned since the gym reopened after the pandemic. I will be attaching picturesAnd you have all these little kids running around here just sitting on equipment and not working out. Not to mention seeing kids under the age of 10 on the treadmill with no parental supervision.You guys are quick to charge my account every month on time for my fees. What I paying for ??? A gym with broken equipment and unsanitary sauna, etc ??? DO BETTER 24HOUR !!!
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June 2023 by Katherine Zamora
I go here because It’s convenient. The gym is beautiful but so dirty and unorganized. Bathrooms are dirty sometimes there is no paper towels on the second floor. Sometimes the bathroom upstairs is locked. Sometimes the cardio machines are full of sweat and have little puddles of water on the corners. I used to go as well before COVID and it was so much better they had a cleaning staff and would keep the gym clean now it’s almost always dirty
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June 2023 by Alee Rodríguez
I gave them two stars because I have been a member of 24 hours for a very long time even when I stop being a member during the pandemic, I came back to them since I recently moved from Miami Beach and this is the closest gym to me however, the gym is always over packed. It is very messy and the bathrooms are disgusting. The sauna does not work every other day, and it is very very small for being a super sport. I used to love the one in Cutler and Kendall but unfortunately those closed but would recommend any other for what you’re paying, there is literally no space at any time. I go to the room to work out due to the crowdedness. On top of it All You can literally see the same complaints about this gym
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June 2023 by Alexander Gomez
I think this gym offer everything you need to be in shape. Machines on second floor are well maintained and cleaned and have variety of different things like walkers, escalators etc. I wish they had aerobic classes on different schedules specially for the ones we go at night. I like to watch mtv videos while exercising. They have wireless so i can save data while playing music on my phone. In general the vibes are mostly from college ppl type. The pool is super nice and clean. The steam is powerful. Haven't tried the sauna yet but it looks busy. The roman pool is sooo good and relaxing. The bathrooms and showers are good but I think they need extra attention on the cleaning stuff but it's fair enough. You need to be patient with machines and be smart to sort out which ones are not occupied to optimize time. Other than that the gym is good. The staff is ok. I have one of them that always say goodbye. ??
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May 2023 by Jessica M.
The general manager does not enforce company policies which is why the workers don't do their jobs correctly. The establishment maintenance is an embarrassment to the company brand.
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May 2023 by Alee R.
I gave them two stars because I have been a member of 24 hours for a very long time even when I stop being a member during the pandemic, I came back to them since I recently moved from Miami Beach and this is the closest gym to me however, the gym is always over packed. It is very messy and the bathrooms are disgusting. The sauna does not work every other day, and it is very very small for being a super sport. I used to love the one in Cutler and Kendall but unfortunately those closed but would recommend any other for what you're paying, there is literally no space at any time. I go to the room to work out due to the crowdedness.
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May 2023 by Pamela B.
I just rejoined after being away for a few months and the place has become a dump. The owners should be embarrassed of this place. No one reracks weights or cleans anything here.Yes members should be reracking but the staff is there to look pretty and play on their phones. I think if I would have walked around before, I likely wouldn't have rejoined. Or maybe thought ok it's a bad day. But nope. Been coming a for about a week or so and every day is a bad day. Dirty. Disgusting. Deplorable. Contacted corporate and hopefully that will help but I'm not holding my breathHas all the equipment to get a great workout but disgustingly dirty environment.
