Wells Fargo Advisors

Most Recent Comments

• January 2024 by Davianna M.
  I made an appointment to get a checking account, the person who received me is called Eddie Bettega, NMLS ID: 1745596, since I arrived he was super rude and asked me for excessive documentation to open the account, I even had to bring my American passport even so He told me that it doesn't matter if I was an American citizen, because I was born in Cuba he couldn't open the account for me. He didn't even give me any further explanation, he was extremely rude, racist and I felt like a second class citizen. In the waiting room there were people complaining about them.hice una cita para hacerme una cuenta de checking, la persona que me recibió se llama Eddie Bettega, NMLS ID: 1745596, desde que llegué fue súper grosero y me pidió documentación excesiva para abrirme la cuenta, tuve que llevar hasta mi pasaporte americano aún así me dijo que no importa si era ciudadana americana, por haber nacido en Cuba no podía abrirme la cuenta. Ni siquiera me dio más explicación, fue extremadamente mal educado, racista y me sentí ciudadano de segunda categoría. En la sala de espera habían personas quejándose de los mismo.
• August 2023 by Alexander H.
  Terrible service and attitude, I was waiting for 40 min for nothing 4 managers and 2 of them were free for 40 min playing with phone nobody didn't pay attention for customers who were waiting in the hallway never ever !!! Thanks God I didn't open an account with Wells Fargo
• July 2022 by Clarissa K.
  7-14-2210 AMI was referred to this location by the branch at Young Circle. Note that branch couldn't get them to answer the phone so I blindly drove over in the hopes I would be helped. Once I arrive I see three bankers at desks working with customers. I am approached by a girl in heels that are about a foot tall. Just to be told maybe we can help you next week. She ran around obviously not too fast with her footwear choice to get me an appointment. She had an I pad but it seemed foreign to her on what to do. As I wait an equally not pleasant person got up from her desk to explain her how busy they are although she had no customer nor did the other employee at this time. She said I would need the person sitting with the sole customer and perhaps he can squeeze me in between appointments. So I waited while they had four employees sitting without customers. In fact I witnessed customers going up to a window with an issue just to be sent to the website. Finally my time came that Carlos Angel could assist me. Although he looked 12 he was an officer of the bank and could handle getting my insurance check endorsed. You see if you have an insurance claim your mortgage holder has their name on the check as well. Carlos was a rock star and got the job done thus the extra star or it would have been one. Note Carlos gave me a number to call for any future claims. Yelpers do you see a pattern here? Sounds like the future has arrived and it doesn't include humans. Wells Fargo I got news for you the count down is on and in a matter of months you and I will be through!
• May 2021 by Elizabeth F.
  Wonderful employees, polite, kind and professional! Thank you all for being delightful to work with.