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August 2024 by Little Bidwells
Very helpful employees at this location. Thank you!
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August 2024 by Jaryn Coleman
It’s walking distance from my house and I love the short lines and the guy who works at mine, 33020 Hollywood Florida, is really nice.
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July 2024 by Tony Vigs
Don't go if Ivan is there. ! He needs to be fired for doing his own personal work at the store!.. I stood there and watched him get his homework done. Whatever. I won't be back
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June 2024 by Laurie Duncan
Hands down the best UPS store (or any delivery store) I have ever been to! Omar and his team are the kindest, most helpful people you'll ever meet. They are always genuinely polite and caring, always going above and beyond to help their customers. It doesn't matter if I'm returning Amazon returns or shipping expensive artwork...the level of service and professionalism is unmatched. There are 2 UPS locations that are closer to me than this one, but I refuse to go anywhere else but here from now on. 100% recommend them over any other UPS store in the area! :) Thank you guys!
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May 2024 by Daniel (Danny H.)
Came on 05/09/2024 with an express shipment and I received exceptional customer service from the young man and his associate. Upon walking in I was felt recommended and despite my language barrier I was helped the best way. Very welcoming staff, I see why they have an amazing reviews compared to Dania beach. I was even offered help with taping my package. Great place for package, they make it easy for you. Thank you UPS!
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May 2024 by Javynm
Unfortunately I felt mistreated in this store for not speaking English correctly. They left my 74-year-old mother and me standing without there being another customer in the store. Another person helped us send our package.
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April 2024 by Wanda Estrada Torres
Love this store....everyone is always helpful and service is very fast.
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April 2024 by Sydney Caprio
Mark was super helpful when I needed to organize a package pickup!
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March 2024 by Robert Magarian
Hands down the most professional, well-run UPS store that I have been to. Staff is very knowledgeable and is always friendly. There are actually 2 UPS stores closer to my house, but I choose the added travel time and will continue to use this one.
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February 2024 by Benjamin Stukes
Wonderful, patient, friendly, and quick. They make you feel special. They pay attention. They don't mind double-checking to make sure that all information is correct.
They don't use high-pitched sales techniques to try to get more of your money.
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January 2024 by Sofia M
Every time I can come in with my returns, I’m in and out. This store has the best service experience. Marc and Ivan are always providing phenomenal customer service experiences. Going in here never feels like a chore, and even when there’s a line, they make it move quick.
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January 2024 by Vicki Lowe
I had to return my Roomba for repair. I hadn’t requested a pre-paid label and the agent at UPS patiently waited for me to receive the label so that I could save $30+ …I was tremendously grateful.
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January 2024 by Craig Gundry
Very friendly and helpful staff
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December 2023 by Franco Ramirez
Place Is great, nice customer service. Recommended 100%
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December 2023 by Anthony Gerber
This UPS Store is hands down greedy. We ship products to UPS stores around the country to pick up the boxes when we get to town. We called ahead and they said they were available to ship to. When we arrived 1 hr after packages were delivered (8) boxes we were then told we had to pay $350 on top of the cost of using UPS to ship the packages or they would send our packages back. I even heard the employee talking to the manager on the phone and he said the price and if they don’t like it we will send everything back. We understand there is a fee for them to do this but we’ve never paid more than $5-10 a package in the years doing this. Really wish UPS would put their franchises in check and have a standard rate for this service as i do not like feeling extorted and I will never use this location again.
