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June 2024 by Regina Poljanski
3 hours waiting for walk in
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June 2024 by Melisa Di Lorenzo
Rude staff. Many didn’t have appointments because they were very far off online. Although the machine says as a walk-in we may experience a longer wait, the rude nurse or flebotomist kept saying there was no guarantee we would be seen. She didn’t want people to sign in. And this was not in a nice professional manner. Not our fault she doesn’t like her job.
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June 2024 by Heidi Hofacker
I am a registered nurse and accompanied a I’ll friend needing labs urgently. We arrived at 12:45p on Friday and were told no walk ins would be seen. We arrived at 6:15am Saturday and were told the same thing by one of the nastiest human beings I’ve ever encountered. They want appointments but there are none available for 3 weeks and they close early every day. She needs these drawn! What a third world experience this has been. The attitude of this individual is UNACCEPTABLE and I will be notifying CMS, AHCA and the FDA on the numerous issues encountered at this location.
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June 2024 by Karin Janssen
On time and a great phlebotomist.
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June 2024 by Nancy
At this point I have zero stars for this business as they do NOT ANSWER THE PHONE. How is a person supposed to make an appointment if the phone line always drops??? I tried ALL of the extensions and EACH time the line dropped and NO ONE PICKING UP THE PHONE and NONE OF THE EXTENSIONS WENT THROUGH. Thanks Quest!!
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June 2024 by Silvia Orta
Easy to schedule the appointment when (date) and where (location). The office is clean, with a comfortable waiting room. Easy to check in at arrival and the waiting time was less than 15 minutes. The technician was courteous and skilled. My physicians received the results electronically the next day.
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May 2024 by Dawn marie Rowe
I am always pleased with the service at this particular location so much so, it's is not the closest to my home however I make my way there whether it's rain or shine. The Phlebotomist is excellent. She is a vampire, draws you blood before you take the next breath.
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May 2024 by Jose Oliva
Overall, always a good experience going to Quest. Some locations more spacious and confortable than others, but as I said, always a positive experience
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May 2024 by Ellen K
Bathrooms were disgusting and unclean. The one I used, the faucet in the sink was all taped up so it couldn't be used, toilet had tape all over it too. No trash can, no paper towels even if hands could be washed inside (but there is a useable sink and towels outside). There was wet toilet paper all over the floor of the other bathroom -- I didn't go in there to avoid risk of a fall, so don't know the condition of the rest of the room. This will keep me from returning.
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May 2024 by Lisa Delgrosso
I'm always taken within 5 minutes of my appointment time. The lab techs are nice, friendly, and professional & have the softest touch - I NEVER feel the needle going in.
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May 2024 by Vivian Bernardo
On time appts great phlebotomists.
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May 2024 by Virginia Henderson
My visit was excellent, the only thing I wasn't satisfied about was the lady at the check in machine to help was a lil rude. Iwas trying to ask a question, she kept pointing to machine saying read, read without even listening to me, I mean like really? Lady u need to work in the back.
April 26 6:30 a.m whoever was on duty the morning.
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May 2024 by Chin Harvey
Totally agree service is very poor management need to look in the appointment system. Does not accommodate for the working class very poor
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May 2024 by Zandalyn Facey
I was very satisfied.
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May 2024 by Robin Lynd
Very efficient and professional.
