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November 2023 by brittany tarpley
It’s always a pleasure to visit a business with good customer service . I had a young lady by the name of Samaria help me and she was very nice and helpful. I work in customer service as well so I just had to leave a review on excellence service.
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November 2023 by Matthew Perez
Amazing customer service had a hard time looking for a particular item I had a kid named andrew super sweet kid looked after what I needed and asked if I needed help. This is what customer service should be!!!!!
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November 2023 by Jane Doe
I had a great experience with the young lady working the register Samaria. She was very knowledgeable and helpful.
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November 2023 by Ty N2FN
Great customer service at the register with the young lady, Samaria, who’s communications and assistance was excellent.
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October 2023 by Yaniv Assraf
This party city was very clean and the employees were very nice. They blew some birthday balloons I purchased quickly and was on my way out in minutes. Thank you
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October 2023 by Tay Williams
Jacob was a GREAT help last week I really appreciate his customer service
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October 2023 by Idsia R.
I went to check for Halloween decorations and was disappointed of how expensive everything was when at other places you can get these things for less price. Customer service is horrible no one wants to help, and the store is very disorganized and dirty. I will stick to Spirit and or Amazon.
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August 2023 by Vero M.
I went in for last minute party supplies and found everything I needed. Tablecloths, balloons, party signs, banners and more. I was pleasantly surprised with how fast they were able to get the balloons blown up. Not a long wait at all and they were very organized. The staff was attentive and polite. This Party City also had a cold cooler for wine and other light alcohol beverages. That must save a lot of customers from making additional last minute pit stops.
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August 2023 by jose fontana
The staff was very helpful awesome place
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July 2023 by ABDO EL MONEM SAAFAN
Cheep price goods the old lady there is very nice I do not remember her name
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May 2023 by LiVe LaUgh LOvE
Super clean! Found everything I needed. Great customer service when I went!
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May 2023 by Carmen Martucci
Shanti was really cool and made the process so simple
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March 2023 by Laura Sanchez
I had a very unfortunate experience with one of the workers on Sunday. I went to this location at 10:03am (3 minutes after the store opened) and I wanted to inflate 10 latex balloons for an event that I had at 11am. When I approached the cashier, the employee asked if I wanted to inflate the balloons and after I said yes, she told me she could only inflate one or two latex balloons because she needed to do the deliveries first. According to her, deliveries are done from 10 to 11. I practically begged her to do it, as I had been there before and another employee told me I could come on Sunday morning and get them done so they would last longer. She was firm on not doing them, or just doing one or two which, obviously didn’t help. I left extremely frustrated because I was facing a challenge I didn’t expect and my event was in less than an hour. I ended up going to another Party City location (3727 NW 7th St, Miami Fl 33126) and the girls there were extremely helpful. They didn’t even take more than 5 minutes to inflate the balloons I needed. When I shared the story of what happened at the previous Party City, they told me that the employee simply didn’t feel like helping because delivery orders are supposed to be done and ready to go out BEFORE the store opens. Never again buying at this location. Awful service.
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January 2023 by S P
Always low inventory. If you need 5+ foil balloons in one color be ready that they won’t have them.In addition they cancel my order 1 hour before an event without any notice.And balloons from dollar tree which cost twice less last 2weeks compare to 3 days from party city.
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October 2022 by Oscar Barreto
We had a credit of $90 from last year and from the get go they told us that doesn't expired but they charged me again for everything I bought since it was too lo g ago. That's not fair, where is my refund money?
