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March 2024 by Oland Z.
Needed to get my rolex fixed. The lady looked at it for 5 seconds and told me it was a fake/ copy. I bought it years ago, brand new at a mayors. With a certified of authenticity. There was no way I was going to trust them with my expensive watch.
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December 2023 by Liddy Reynolds
It’s anything but paradise here. These are sales people who thinks you are a fool, and thinks they are doing you a favor especially when they are selling you poorly made jewelry that constantly breaks just by wearing it. There jewelry don’t worth the money you are paying for it. It’s better to shop at a high end store where you are valued and get better customer service. It’s just a bad bad experience shopping here and I wouldn’t recommend anyone shopping here.
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November 2023 by Alex C
Great place. Awesome watches and jewelry. Go and talk to Douglas. Informed and ready to offer great deals.
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November 2023 by Cesar Betancourt
They Mess Up They're Own Work For Lazer welding Gold. Then Charge You More to fix It. All Of them Call you Papi Literally. They're all Your Children
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October 2023 by Diango Morera Valdés
One of the best watches store, and provide amazing customer services , thanks MARIE for your honestly !!!!
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September 2023 by Twane
Received some great service today from Doug. Taught me some watch maintenance tricks, changed 3 batteries and did 2 band adjustments and all were perfect!! Doug you’re awesome thanks again for the complimentary cleaning for my wife’s earrings.
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September 2023 by nonie rojas
Great shopping experience!!! Thank you Douglas for helping me find the perfect gift for my husband. Very patient and dedicated.
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August 2023 by Sherieka Taylor
This isnt my first time shopping at this store. I have purchased several pieces from this location before today.So good customer service is very important to me and it is a determining factor on whether I spend my money most places and unfortunately I dealt with a lady who didn’t seem too excited to be working today and probably should’ve stayed home for the sake of the business. hopefully the next time I return I will have a more pleasant experience and will actually be able to purchase something without someone giving me an attitude the entire time.
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July 2023 by Morett Chandon
Douglas at the Pembroke lakes mall was very helpful and informative. Ask for Douglas you will not regret, he works with you on whatever it is you’re interested in.
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June 2023 by Stacy-Ann Hyman
So my husband and I decided to change our wedding bands for our anniversary. So went there today and Douglas help us he was pleasant from entering send quality time helping us decide his customer service was awesome we purchased our bands and he and he made sure all adjustments where taken care of didn’t rush us and very pleasant while doing so. Thank you Douglas
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June 2023 by David Viveros
Thank you to Douglas for letting me try on and helping me choose the right watch. Very very good watch buying experience, bought a Seiko 5 Sport and will definitely be coming back for my next watch. Shout out to Douglas for keeping it real.
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June 2023 by Nadia Green
So my husband and I decided to change our wedding bands for our anniversary. So went there today and Douglas help us he was pleasant from entering send quality time helping us decide his customer service was awesome we purchased our bands and he and he made sure all adjustments where taken care of didn’t rush us and very pleasant while doing so. Thank you Douglas
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June 2023 by Mackee Harris
Shout out to my man Douglas. He makes you feel like you’re a VIP Customer and keeps everything real with you. Honestly he’s the main reason why I keep going back.
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April 2023 by Gabriela De Armas Ortiz
I went to the store looking for a chain. Thank u so much to Douglas for the help. He did a great job, he was really patient ??⭐️
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April 2023 by Jerelle Robinson
My family and I have been loyal customers for many years now. The entire staff provides every guest with top notch customer service and very helpful. Our personal jeweler is Goody! Such a genuine person who always treats everyone like family.
