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September 2023 by Nicholas Trice
Got there and there was a $5000 difference in just the car cost quoted, which they said was a mistake. Then we go to see the car and it had been in a major front end wreck. ? Complete waste of time.
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July 2023 by Ada Fisher
I recently had a highly disappointing experience at One Vision Auto with salesman Mauricio. After receiving a text from him stating that the price for a car I was interested in was 19k with a 2.5k down payment, my partner and I decided to make a 3 1/2 hour drive to see the vehicle. Before our visit, Mauricio even sent us a video of the car.However, upon arriving at the car lot, we were shocked to discover that the car had extensive damage on the driver's side, which Mauricio conveniently failed to film in the video. It was clear that the vehicle had been in a previous accident, as we noticed duct tape used to patch a part in the support pillar for the fender, which had been painted to somewhat match the original car paint. This blatant attempt to hide the damage was extremely unethical.To make matters worse, Mauricio then informed us that the price for the car had suddenly increased to 24k. When I questioned him about the original price he had quoted via text, he claimed that the price discussed did not include the down payment. However, I had the evidence to prove otherwise, as I showed him the screenshot of him clearly stating the price as 19k, including the down payment amount of 2.5k.Instead of admitting their mistake, Mauricio then tried to justify the inconsistency by stating that the down payment amount depends on the customer's credit rating. This contradiction only served to further erode any trust we had in this dealership.Overall, my experience at One Vision Auto was nothing short of a complete disappointment. The lack of transparency and attempt to hide the car's damage, along with the sudden price increase and contradictory statements made by Mauricio, demonstrate a complete lack of professionalism and integrity. I would strongly advise potential customers to reconsider doing business with this car lot, as their actions are deceptive and misleading.
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May 2023 by Kristene Mellinger
Bait and switch. They market cars and when you get there... "oh we just sold it"Every place that does this to me while I'm trying to find my son a car, will get this same review.Sick of these kinds of dealers wasting my and other people's time. Also, look at the reviews of other people whobhave left reviews. You can tell they're not real. Lesson learned. So over places like this.
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April 2023 by Kiki V
Alls I need to say is WOOOOOOOW ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ this is the amount of stars they deserve!!! The care and treatment and compassion and patience and professionalism and the true looking out for the client is exceptional… from Mr. Jerry to Francinette, , to both Carlos to Ron. It was exceptional service and customer care… and I drove out with my BMW X5 in no time! Thank you so much team!!! YOU GUYS ROCK!!! ??
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February 2023 by cleon Ellis
I had an amazing experience, customer service is “top notch”.Very friendly staff,They made the buying process very simple and smooth. Plus we got water, snacks and a burger ???
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February 2023 by Allyhana Powell
One Vision Auto is an excellent business. Excellent individuals and excellent support. Carlos assisted me in getting my very first car and a competitive insurance rate. Working with Jerry and his group was a pleasure. They only provide the best services. Carlos the mechanic is another. Great support, call on him whenever you need something. All I can say is that they make an effort to work within your budget to get you what you want. Carlos, Jerry, and Carlos. I'll come back to see you, and I'll send some folks your way.
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February 2023 by Mama Red
Come to One Vision has a wonderful car selection I’ve already purchased 2 cars from them they will help you if you have bad credit. If you need a car come visit Jerry and Francinett. They are amazing when it comes to financing and will help you get a car so if you need a car definitely stop by.
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February 2023 by Edittzzzbyme .T
An amazing experience. Got the car and payment I wanted. I appreciate the time thy took with me to make sure the deal was right for me!! Thanks Francinett and Jerry ❤️
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January 2023 by Moshe Shake
The financial person is a crook bath and switch car been advertised for $20900 .he change the number to 25900.Has the oddasity to tell me that the price is 20900 after I put down 25 percent and the remaining is 20900 make the price 25900.Be careful and do not do business with these company .
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January 2023 by Yulisa R
I was helped by Francinett and I have never felt more comfortable.. she was a great at explaining everything I needed to know. I will be recommending everyone I know here and with her!
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January 2023 by Andrea Castaneda
Francinett, is the kindest person she was very patient and answered all the questions that I had. She is great at what she does, she always had a smile on her face. Will come back!
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January 2023 by voluptuous Fantasy
Wow great store Jerry and staff are amazing. The are so helpful, I would recommend to anyone thry are very honest. Jerry and staff go above and beyond call they really tried to help with my loan Go see them
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January 2023 by Playboy Jayo
It was amazing as a first time driver they are amazing they definitely took care of me and made sure they hook me up with something nice and they were so nice and patient man Jerry is amazing most definitely recommend
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January 2023 by Veysel Tugal
Amazing customer service and deals. Jerry was very helpful and very informative.Highly recommend one vision auto and Jerry ! Thanks for everything!
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January 2023 by Nali Xen
Overall exceeded my expectations with the car buying process ( we all know how stressful it can be). I got a great car and its reliable! You can seriously trust One Vision Auto to get you in something nice and affordable. PLUS, they even offer 30-day satisfaction guarantee. Thats how confident they are that the vehicles they provide are worth it. Much appreciated OVA team!