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“LaTonya was such a great help at the Hollywood branch in Miami. I was getting a bit frustrated about a situation on my account and she was patient and help me get to the right department and fix the problem the same day. I will always make sure to go to her window whenever I come in for services. She is the BEST!”
“Fantastic customer service! Giving is awesome! She assisted me with getting my bank card replaced and also took the time to show me how to use the phone pay method like the younger generation. Thank you Gigi!”
“When first moving to East Hollywood I opened up an account here and they are absolutely amazing however sometimes the ATM does not work at times but I would generally go during 9 to 5:00 for deposit there has been twice that we have gone to deposit money and it's been down... but otherwise I do love making with them!”
9AM - 6PM
1837 Tyler St, Hollywood
Banks
“Went I to ask get information about my business account. Julio was the gentleman that assisted me and I couldn't have been more happy with his service. He was polite, well spoken and knowledgeable. Been using this bank for awhile and service is spotty. These 5 stars are for Julio. I usually go to other branches because teller wait times are too long here but will definitely see Julio again for questions concerning my business account. Hopefully he climbs the ladder to a better branch. Thank you again Julio”
“I have been banking with NAT Bank for the past few years and I can honestly say that I have had nothing but positive experiences with them. They have always provided me with friendly, helpful customer service and their online banking platform is incredibly user-friendly and convenient. They have also been very accommodating when it comes to my banking needs, such as setting up direct deposits and allowing me to access my funds quickly when I need them. I feel very secure and confident when banking with them and I would highly recommend them to anyone looking for a reliable banking institution in Florida.”
9AM - 4PM
5461 Sheridan St, Hollywood
Banks
“I recently had the pleasure of opening a new account at Regions Bank, and I couldn't be happier with the experience. From the moment I walked in, I felt welcomed and valued. I was particularly impressed with the banker who assisted me. Her professionalism was truly outstanding. She was incredibly knowledgeable, answering every single question I had about Regions Bank's products and services with clarity and expertise. It was clear she was passionate about her work and genuinely wanted to help me find the best possible solutions for my financial needs. Beyond her expertise, she was also incredibly friendly and personable, making the entire process feel comfortable and relaxed.
What truly sets Regions Bank apart, in my opinion, is their commitment to customer service. I arrived at the bank at 4:30 pm, just before closing time, to open my new account. Many other banks would have likely turned me away and asked me to return the following day. However, this Regions Bank location, and especially the banker who helped me, welcomed me with open arms and efficiently guided me through the entire account opening process without making me feel rushed or like an inconvenience. This level of accommodation is rare and speaks volumes about Regions Bank's dedication to its customers. I left feeling completely confident that I had made the right decision in choosing Regions Bank. Thanks to the exceptional service and expertise of their staff, I know I'm in good hands.”
“At sun credit union in Pembroke Pines, the ladies are very professional, always greeting you with a smile, they are always ready to help you with whatever bank info you need.”
“I needed to take a few minutes to write down my positive experience with the Banker from this branch. SANTIAGO ANGULO, THANK YOU SO MUCH! I appreciate Chase so much more because of the level of customer service I have received today! It started with a call to customer service & ended with my going into this banking center and receiving such an amazing customer experience from Santiago! He's exactly why I have always loved banking at CHASE! I will write a separate review for JESSA in customer service/collections Department. I believe she was a part of the outsourced customer support team. Santiago greeted me with such warmth and enthusiasm. I had just left a Chase branch in Pembroke Pines , 710 University Drive. There was such a long line and when I asked one of the reps sitting at a desk behind a partition, to the immediate right of the entrance, she didn't even bother to get up. When I inquired about opening an account, she directed me to go online and make an appointment for "sometime in February." She was polite, but I definitely felt like she could have done better & gave me "it's Friday vibe." I get it. Getting back to my experience with Santiago, I had googled the next closest location so it brought me to this semi-staffed branch in Cooper City & I'm so happy I decided to try another branch! After at least an hour, I'm finally on the road home with a huge smile on my face and a goal to be better with my banking. Santiago personalized my experience and made sure I was aware of all that Chase had to offer for my current needs and lifestyle, as well any future goals. I was very impressed at his knowledge and enthusiasm, most importantly, how he went the extra few miles to create the kind of experience that makes a consumer feel valued and respected ! You don't get that when doing everything online so it was a very warm welcome back to Chase, and I'm so happy that Santiago was my Banker to make it all the more special. Good luck in all your future endeavors Santiago & I know you'll do amazing wherever life brings you!”
10AM - 4PM
3801 Hollywood Blvd, Hollywood
Banks
“I went to the bank 2 consecutive days and both of days I loved how they treat me.Today the service was there with my Son and it was amazing I felt so comfortable and I received a great service THANKS KARLA ?”
“Hello can you help me? I'm trying to talk to usd but I'm having trouble doing it via normal call. Is there a way to communicate digitally, a WhatsApp number, an online chat other than the Erica app, or an email that you can write to. Please I need your help. Stay tuned”
“Customer service is great. Friendly staff and manager was knowledgeable and very helpful. They are quick. Very glad I found this location. If you have Wells Fargo then come to this location”
“We opened an account because our cafe is in the same building and it was the best idea. Regina Swift helped us open our business account and was so helpful every step of the way for all of our business needs. It's so convenient having them so close and everyone is always so helpful. The staff is also always keeping us up to date about promotions and ways to help our business grow. We recommend everyone to go here especially if you are a small business like us!”
10AM - 4PM
3801 Hollywood Blvd, Hollywood
Banks
“I went to the bank 2 consecutive days and both of days I loved how they treat me.Today the service was there with my Son and it was amazing I felt so comfortable and I received a great service THANKS KARLA ?”
9:30 AM - 4:00 PM
1600 Sheridan St, Hollywood
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“Usually, people only write bank reviews when they're annoyed or in a hurry. But I just had to share my recent experience. The local branch had been closed for a while, so I was surprised to see it open again. I popped in just before they were about to close, needing urgent help and not really expecting much since I was flying out the next day. But they were amazing – they booked me in for an appointment straight away, no fuss. The whole team was super helpful and friendly, especially Lanny, who was fantastic. It was such a refreshing experience.”