Metro by T-Mobile at 2410 N Federal Hwy offers great prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly staff, especially Roberta, for her helpfulness in transferring information, setting up new phones, and explaining plans. Many appreciate her patience and positive attitude. The store provides options like unlimited talk, text, and data, with special plans such as $30 unlimited or $25 with autopay. Customers feel confident in their switch from other providers like Cricket, thanks to the attentive service. Overall, the store is known for its excellent customer experience, helpful staff, and smooth transitions for new and returning customers.
I went there for a minor technical glitch I had with my phone,but techs there had no idea how to solve the snag and gave me the run around.. maybe I should I have tried a different location (I just might)and see if have better luck there..oh well..
June 2024
Came to buy another phone and Roberta helped me to transfer all my information. I always come to this store only because of her services.
June 2024
Roberta helped me transfer My Number back from T-Mobile to Metro and she put me on a special plan, $30 unlimited. I am so happy with her service and her spirit. I will definitely be back.
