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October 2023 by William Knauft
Tried buying a transit ($33k, 2017, 120k miles), my budget $35k, tested it, had insurance setup. Gave me option to get warranty.Next day; paying cash, “don’t want warranty”, got right down making the deal and manager LAST MINUTE “$3k warranty is mandatory, +$6k in fees”, and wouldn’t negotiate the vehicle price to round it to $30k (from $33k). $33k for vehicle + $10k fees and warranty.Showed them the same vehicle 4 years newer, 60k miles @ $30k. Manager said “it’s not real”.(DRUM ROLL)I’m at Motors Trust, and happy I took the time to check them out, and didn’t go through “jumbo”. I got a 2021 transit high top @ 60k miles, for $32k! (Including fees and warranty)Not only that, the boss accidentally counted $36k, had me agree to it, and corrected his own mistake and adjusted price to $32k. Motors Trust, in Miami, definitely live up to their name. Thankyou(don’t go here)
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August 2023 by Andres Gallego
Do not buy any vehicles from this dealer, a bought a car that had many problems, not to mentioned staff is really rude. I recommend get your vehicle somewhere else and save your money.
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November 2022 by Paul Gold
Igal the finance manager is the best in the business have bought over 10 trucks from them and they always take great care of me!
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May 2022 by Fred Karnap
Miguel was very professional as well as helpful and easy to work with. I will be back when I need my next service or repair.
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February 2022 by Kimberly Clein
Ask for Sebastian! I financed a Transit 250 van and could not be happier with the level of service I received. Sebastian took his time to answer all of my questions and went above & beyond to find me the best deal possible. He didn’t waste his time or mine. He was straightforward from the beginning and I was in and out in less than 2 hours. Everyone I worked with through the process gave excellent service. In addition, he went the extra mile to take out a dent on the sliding door of the van that had me concerned. With nothing written on paper, he kept his word and it looks great! Thank you for making this experience an excellent one! They won me over and Im looking forward to doing business with them again.
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February 2022 by Jeremy Mansell
BAIT & SWITCHCalled on the vehicle shown in the picture here. Told me this is a 'branded' title and it's not available, should have never been put on the website. Then wanted to tell me all about other Ford Transit vehicles that were available at nearly double the cost. Shady business practice is all I can say.
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October 2021 by Y Horvitz
Lots of options. Pricing not bad considering.Probably purchasing soon.Ask for Sebastian!!!
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September 2021 by Dan Mu
BEWARE! SNAKE OIL SALES They will tell you anything to sell a vehicle. I am an out of town purchaser, and I was told a lot of stuff. After purchase I was left High and dry on Not only delivery but me possibly flying in to get my new purchase, After 3 weeks I finally hired a transport company and the truck broke down 100 miles away from the dealership. After $4000.00 to have it fixed I still had to fly in and drive the vehicle home. I know used is used, but this dealer has done nothing since they got there money except make excuses. And when I call and ask any questions that cause them to start lying again I call them out and they hang up on me. I guess next step is Be contact the BBB and maybe the news or radio to go over and investigate this. I will say beware of all purchases because the contract you sign says anything your sales person says is an opinion not a fact, unless it is written on the contract you are signing in written warranty.
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July 2021 by Cait Young
Buyer BewareFirst, Murphy was an amazing sales rep, he truly was a pleasure to deal with. That is the only reason Jumbo gets any stars. If this was about the sales and mechanic team I would give them 5 stars all day long.I bought this truck and have nothing but issues from day one with the paperwork. I had the truck delivered to me 3 hours north, which was great but the license plate was forgotten. That's fine, they said it would be overnighted to me. Nope. Two weeks go by nothing, then I was told that they couldn't find the plate and they couldn't issue another plate to replace it. It took over a month to get a plate for the truck that just sat in the driveway. Fine, new plate and a working truck everything is good right?Nope. I bought this truck in February, the new plate was issued in March and in June I started getting tickets and traffic violations for the old plate. I called the dealership immediately Monday morning to clear this up, talked to the manager who promised he would get the paperwork filed to cancel the original plate by the end of the week. Didn't hear from him, called first thing again the following Monday morning and the manager of Jumbo Auto said he was going to Hollywood Kia to sort this out and he would call by the end of the day. Nope. Won't return any of my calls for the last two weeks either.I went to my local DMV to clear this up, all I need is a copy of the cancellation paperwork. It was never filed and even though the old plate is a "dead" plate I am on the hook for over $1,000 in traffic violations in a city I don't live in with a used Van that has graphics for a dental service on it.Improperly handled paperwork has cost me time and money for something I paid for and cannot get resolved.
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July 2021 by Helwa Hassan
We’ve always had good experiences at Jumbo Auto. Down to earth people. Attentive without being pushy.
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June 2021 by Perez D.
Although they were able to help me buy w/o a co signer . The van is already showing rust under paint. I have only had it for a year . And the van is only 2yrs old. Seems like most of their work vans are lemons. That have been totaled and repainted .As they don't give carfaxs. Beware buying here ! You will regret it.
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May 2021 by Gerald Shvartsman
What a pleasure dealing with IgalNo haggling just a great price and amazing servicethis is the spot
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January 2021 by max weinberg
Danny was very easy to work with in the purchasing a van.Took care of everything.I would not hesitate to do business with him again.Feel like I have a friend in the car businessExcellent service and experienceMax Weinberg
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November 2020 by Luis Cifuentes
Bought 2 Isuzus not only was there a delay in the delivery of 2 weeks. but the trucks look nothing like the picture; they sent me a picture of a truck from a magizine when I asked for specific pictures of the actual trucks. The trucks are rusted from the body no logo on the trucks
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November 2020 by Trace Williams
We had a hard time finding a truck and found a place with exactly what we wanted. Murphy is the guy to go to for a good truck. Jumbo has my business for the foreseeable future.
