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January 2024 by Gloria Lawson
I have had an excellent experience with this agency. Alan Ramirez is wonderful to deal with. He is well informed and shares that knowledge in a clear and understandable manner.
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January 2024 by Christina S
Gabriel was extremely generous and very helpful. This was such a great experience. Thanks again.Great friendly staff.
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January 2024 by Joshua Lerner
Not a good agency in any way. If you want to buy State Farm, go somewhere else. They have a very bad reputation in town for a reason.
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January 2024 by Rosalie Schlaen
I wish I could give this agency zero stars, but Google will not allow me to do so. Jimmy Peralta's agency is an example of everything that is wrong with the insurance industry. I was victimized by their fraud and incompetence. They are the embodiment of a business that is devoid of ethics and integrity. They must be avoided at all costs.When my insurance was cancelled, I was duped by one of Jimmy's cronies into believing that they could provide me insurance. They put in an application for an insurance policy that had to be put in force no later than August 5 of 2022. I went to his office in May to purchase a policy and by July they had done nothing. Jimmy and his staff proceeded to lose my application and the subsequent two times they asked me to refile one. In the end, they lied to me. They never reinstated my policy and I was told by my insurance company that Jimmy's agency never ever bothered to do anything they said they would do, let alone submit my application as promised. In the end, the mortgage company charged me $1,900.00 for twenty-one days without insurance. I sent the bill to Jimmy who refused to accept any responsibility for his incompetence. He is an embarrassment to State Farm and the entire sales community. Avoid this agency. I wish I had.
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December 2023 by Erica Williams
Gabriel Wiles - BEST AGENT EVER! Wonderful guy, beyond professional and super helpful. Saved us money! Thanks Gabriel and StateFarm!
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December 2023 by Debra Jeffries
I recently moved to Florida from Pennsylvania. I was with Progressive Insurance for over 7 years. Their quote left me speechless. I checked with my neighbors and they suggested I contact State Farm. WOW! I saved over $1000 on the six month premium. Thank you Alan Ramirez for your excellent customer service.
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December 2023 by Quinn Chauvot
Hello I was assigned Elsa Velazquez and she was fantastic!! She gave me so many options with absolutely no pressure and was very personable and helpful along the way. Ask for Elsa!
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November 2023 by chris petrovich
Alan Ramirez responds quickly, and had us insured in no time at all.............
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November 2023 by Michael Nierva
***0 STARS***I have never seen or worked with a more dysfunctional and unprofessional office in my life. To their credit, the initial quote was a smooth experience. However, after 1 month of taking out an auto policy and 2 homeowner policies, I received a letter in the mail that my car insurance was being cancelled as of 10/31 due to a traffic violation that I received back in 2020. The reason why I am so upset is that I never actually received this ticket and provided proof.After calling Jimmy's office, I was told that this is not a problem they would just have to re-write the policy based on this new (but false) information. The catch being that this policy is triple vs what I previously paid (premiums were paid in full). I had kindly informed them that this ticket was not mine and even provided the office 3 years of driving records directly from the State showing no traffic violations. To make matters even worse, I asked a bunch of questions regarding why wasn't this ticket found within the initial quote and why can't my old policy be reinstated based on the documentation I provided.The office could not provide any clarity or try to help in slightest way. To top it all off, to this date, I haven't received my refund. After contacting the office, I was informed the checks were originally mailed to a PO box that I never provided nor was I ever associated with and to re-mail the checks would take 4-6 weeks.I wouldn't go near this office if it was the only insurance agent in the State. I feel like this was a classic bait and switch, write a low premium policy initially to get the customer in the door and make it as painful as possible for the customer to switch.
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November 2023 by michael baldwin
I was pleasantly surprised by the efficient and genuine kindness Irela Escabar extended me during our phone conversation.She was able to quickly guide me through my query and resolve my issue, in both a professional and yet personable manner.Thank you State Farm ?
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September 2023 by Josue Louis
I want to thank Gabriel Wilis for his excellent customer service. My previous car insurance company didn't have anyone that took the time like Gabriel did to explain to me what I needed and why.
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August 2023 by Pete Anderson
Shout out to the most responsive insurance team that I have ever met! Very, very respectful, very responsive, excellent communication- you do not have to wait three weeks to get a response for the most part you’ll get one within 30 minutes or less!!!! if they have to leave a voicemail, they will also send a text message and if need be an email. Exactly what I was looking for.Thank you so much Irela Escoba and Elsa Velazquez-Big love, and thank you both so very much for helping me when I needed it the most!….. and of course, Jimmy Peralta! Thanks bro!
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July 2023 by Colin Sprouse
I was looking to get a new insurance policy for 1 of my cars before renewing with my previous provider. Working with Gabriel Wiles, he not only helped me find a great price for the 1 car, but actually both of my cars. He was extremely helpful and transparent so that I could understanding every step of the process. I felt 100% comfortable and confident I was working with someone who truly had my best interest in mind. Definitely ask for him next time you’re looking for any insurance help!
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July 2023 by Daisy Mehlig
I have been looking for an insurance company to cover my car as a college student and find some thing that was most affordable for me. Honestly working with Gabriel Wiles made it so much easier to find what I was looking for. He helped me understand and pinpoint what I needed. He was very polite and respectful at all times. Great experience!
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July 2023 by Paula Recalde
Honestly Alan, made this experience so easy and straight forward. He’s beyond helpful and so patient with my millions of questions. He is very knowledgeable as well. I feel good knowing I made the right decision going with State Farm because of representatives like Alan. Ask for him!