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December 2023 by Cheryl Montcrief
Very professional and supportive; reminders
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August 2023 by YV Henriquez
Bad bad bad
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June 2023 by nicole g
3rd attempt to make a payment each time over 30 minutes, this time I have been on the phone for almost hours and still holding. Looking for new insurance while on hold
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December 2022 by Carlos
Good professional attention
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March 2022 by Bebe M.
I signed up with an insurance company with this company when I purchased my used car several months ago. I recently had to change my insurance policy... insurance nation gave me the run around, hanging up the phone each time I called to cancel my plan, Luckily I was able to find a workaround (still pending). They're eager to take your money but are also very shady in providing refunds or when you demand them to cancel your insurance with them. Be careful!
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December 2021 by Anthony King
Terrible - try to cancel insurance after returning a vehicle. It is impossible due to the pathetic attempts by Insurance Nation to keep my money. Bought a Lexus, received less quality service from the Insurance Nation rep than I would expect from used bicycle. DO NOT BUY FROM THESE GUYS! Try to call them first - NEVER ANSWER the PHONE. NEVER!
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December 2021 by Bobby Iskhakov
My friend Vanessa wanted me to post this review on her behalf after a very pleasant experience with Alvaro. She said: I want to thank Alvaro Ramirez for his amazing, five star customer service at InsuranceNation. He was very patient and diligent with me, he went out of his way to find me a quote and then got me the best deal at a great price. I told him exactly what I was looking for and bam, got the deal that worked for me! Thanks Alvaro! Highly recommended!
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December 2021 by michael michael
Thank you to Juan Hernandez for his professionalism and great customer service. His energy is so awesome and he made my experience so easy and fun. Thank you Juan!!
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December 2021 by Rebeca Ferreira
It took a while for them to answer but once I spoke to the rep. Very nice and speedy attention. Thank you for helping us!!
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December 2020 by Nick Massamiliano
Jorge was the bestKind & courteous
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December 2020 by Paul Charles
I had the opportunity to speak on the phone with customer service representative Emily Diaz of Insurance Nation today about my account. Emily is the ultimate professional: she smiles with her voice, very composed, very knowledgeable and skilled, experienced in explaining the services. And very clear and and enunciates well. Her level of confidence and delivery is among the best I have experienced in many decades of receiving service. She showed total composure, dedication and commitment to deliver customer service. In summary, her job performance is rated excellent. As an executive level professional I can categorically say she is a top class customer service representative who should be considered as one of the very best in the field.
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December 2020 by MATT STILES
They will do whatever it takes to write a policy, including giving people a wrong price. You will receive a good price but its wrong, the insurance company will later bill you for the rest.
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December 2019 by Stephanie Elma
Never answer their phone and always hang up in your face bad service I would not ever recommend
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December 2019 by Nicole Elise
why do you have a telephone # if no one answers ????
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December 2019 by VOH WORLD
Insurance broker
