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March 2024 by Yatin R.
Unique experience regarding checkin. It isn't via a regular lobby, with check-in representatives etc. Most of the experience at the hotel is online; you get a code to open the main door, and another code to open the apartment (no key). Reading this, I was a bit unsure about the quality, but boy, was I surprised! It turned out to be a *really* nice building. There was a person in the lobby who needed our code to allow us in. An elevator ride, and another code to get into the apartment. The apartment itself was fantastic! Fully furnished (including an in-unit washer/dryer). BIG rooms: living, bedroom, bathroom. All fixtures appeared brand new. Furniture was great - pull-out sofa, dining table/chairs. Bed was excellent - king-sized and extremely comfortable. The view from the balcony was awesome; overlooking the park right in front. Valet parking ($30/day) is the only option. So do account for this when you consider. Valet communication is via an app.
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March 2024 by Erika B.
Not a fan. I hate hotels that dont have a personal touch, no humans just a stupid app to check in. This is not for me
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February 2024 by Jovonda J.
Don't let the photos on the website deceive you--this hotel is unclean. Additionally, there's a $20 daily charge for room cleaning. The chairs and sofa in our room were filthy, and the minimal lighting and falling-apart lamp didn't help matters. To get toiletries, you have to go downstairs to a small cabinet and help yourself. The pool area is poorly maintained and in a dismal state. The only positive aspect is the wrap-around balcony; other than that, it's best to find accommodations elsewhere. Trash outside the rooms remained for days, and considering the nightly price, it's certainly not worth it.
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January 2024 by Colleen S.
I booked a room with 2 queen beds and got a room with 1 king. Not such a problem, if that were it. Took 2 hours to get someone to explain the tvs. There is never anyone to help. You have to use the ap and then wait. It is a heavy traffic part of the city and if you're a light sleeper, you'll hear cars all night long. The worst part: the kitchen was described as fully stocked with the "basics.". Nothing except 4 coffee pods. No sugar, no cups, no plates, no utensils. Just empty cupboards. I booked this hotel because we wanted a kitchen so I could cook. No way I could cook even a microwave dinner without buying knives, forks and spoons first. The suite was clean-ish. The curtain smelled of dust, and if you moved them, you could see the dust in the air. Showers were nice, and the bed was comfortable. But the bed frame is a problem if you get up in the dark - your shins could get seriously damaged! The code pad on the door to enter the room is hard to read, especially if you're using bifocals. My husband had to kneel in order to punch in the code. The valets were friendly and helpful. The icemaker in the refrigerator worked well.
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January 2024 by Darby C.
Great location in Downtown Hollywood and Young's Circle. You can walk to restaurants, bars and shops. There's a Publix supermarket if you are looking to buy some snacks, hot food, and alcohol. The studio room is beautifully furnished and has a nice walk-in rain shower. The king bed is very comfortable and lots of plush pillows. There's a Keurig coffee maker with complimentary pods and tea. This hotel contact free and you just need to download the app you enter your room via access code or mobile key. To access your floor you must enter your code or tap your phone on the receiver in the elevator. There's an Italian restaurant Olivia in the hotel. They also have a rooftop bar and restaurant to have a nice open air dinner or drink. Great for couples or larger groups. The pool was on the 12th floor and was very cold and not heated. There are day beds and beach lounge chairs around the wet deck. Pool towels are provided. Overall, it was a pleasant stay and we had a great night sleep every night. The only downside, there are some homeless people outside the Publix supermarket.
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December 2023 by Nina C.
I have now stayed here multiple times through Airbnb and am continually enchanted by this place. The check-in process is very simple, just one code that you type to get up the elevator, and into your personal door as well. The rooms are clean, modern and spacious, and they all have balconies overlooking the beautiful Hollywood circle. There is a coffee shop that has an entrance from the hotel, and has so many great snacks and drink options, as well as a beautiful restaurant inside the lobby, and upstairs on the pool deck. The pool itself is also beautiful and the seating is never crowded. The gate is unlocked and doesn't require the room code, and there is a bin of towels clean and ready for use. Parking is strict, valet is a little pricey and does take a little bit of time to get your car back and there is a line of street parking on the adjacent street but beware they do ticket so be sure to pay the meter. I learned the hard way.
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July 2023 by Lorie N.
Don't bother. It's reasonably priced however there is a reason why. I have several coworkers who have stayed here at different times AND SOMETHING ALWAYS GOES WRONG! It's now added to the list of hotels not to stay at by my company. 1. It always smells like pot. 2. The don't care about noisy guests and don't call the police to escort people out when there is domestic abuse happening in one of the rooms. 3. The only way to enter your room is via a pin-code and if the system goes down, forget about entering your room for a few hours until the "system gets rebooted". It's convenient to have pins however a hotel as profesional and this one claims to be, should always have a backup plan! It's unacceptable that guests have to wait in the lobby for hours until a solution is found. What happens in case of emergencies? Just do yourself the favor and DO NOT BOOK this hotel. Seriously.
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July 2023 by Dean M.
I stayed for 2 weeks for a business trip. Excellent service! I loved the valet service and the restaurant in the building had great food and drinks. The studio was great for one person and ver clean.
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May 2023 by Allison K.
It was a nice stay overall - good room, all the necessities, nice pool access. However, something I didn't expect was that an early check-in cost money ($25), and a late check-out cost money ($25). Also, we tried to extend our check-out in the morning after all, but they said it was too late due to the cleaning service already being deployed. I understand a business needs to run smoothly, but isn't a hotel meant to ultimately try to help its guests?? The customer service was pretty lacking throughout all our interactions. Again, good stay as a whole, but I probably won't be coming back.
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April 2023 by Legend
Night life is cool. Could use some promotions to draw more people.
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April 2023 by Nora H.
Never going to return. Valet is nowhere to be found at arriving. We waited 20 min for the front desk person to show up to check us in. Requested and payed early check in and it was an issue. Room was super dusty, floors were dirty.Sliding glass door had oily hand and arm prints all over. The shower had hair all over in it with soap scum and hard water everywhere. Employees on their phone every-time you see one. Trying to get our car back when we're leaving took us 30 min because valet people were just wondering around and playing on their phone. Poorly managed place. It might be only 5 minutes from the HardRock but it takes 20 minutes to get there.
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September 2022 by Ellie T.
Clean and modern. Customer service and valet is prompt. However, do not stay here if you want interaction, everything is done via an app.
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September 2022 by Kenny M.
I had to cancel my stay here. Paid an upcharge on my reservations to have the option for later to cancel. When I tried to cancel a week prior they didn't answer my emails or chats. When the day prior to check in came they emailed me checking information. I responded and told them and sent proof I had been trying to cancel. But they refused and charged my card. What was the point of paying a upcharge to cancel and it not be honored. Then even if you don't want to allow why not give the option to have credit to use at another time.
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September 2022 by Angelica I.
not a very pleasant experience. never cleaned the room once and we stayed here for about a week. strict rules and dress code for the restaurant in the building. very dirty rooms for the price. not luxurious at all! do not recommend staying here.
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May 2022 by Jessie H.
All of the reviews I have read on here don't do it justice! After reading them it seems scary or like ur going to be woken up by wind but that is the opposite of the case! First of all how close it is to the airport for Uber and Lyft purposes is great!! Second the circuit transportation is so fun and definitely a must do if you are staying here to get into the main part of Hollywood beach! But back to the hotel, we were granted early check in perfect for when we got off the plane, they give you the room code and you never have to stop at the front desk! The room is clean and comfortable! I genuinely love the roof top pool deck, but they do need more shade up there. The people at the front desk are kind and helpful and the app is great and really easy to use! The only downside is how far it is from the ocean but like I said the circuit app and rides are great and cheap! Highly recommend and will be back! Ps. The Publix is right next door, but it doesn't bring down the beauty of the hotel... very beneficial to walk too!
